General EV Conversation
Lexus Fanatic
Joined: May 2012
Posts: 68,466
Likes: 3,990
From: Maryland
hang on a minute! Genesis being the top scoring brand at 584 conveniently overlooks Tesla technically not being included in the survey, but scoring 786 with Rivian also not being technically included but scoring 666. In other words, Tesla is 35% ahead and Rivian 14% ahead, but both excluded due to technical ineligibility.
Note the slip noted in Tesla's ranking that shows perhaps that as less tech focused buyers coming to Tesla may be lowering their scores. That however is just speculation.
Last edited by SW17LS; Dec 9, 2025 at 09:13 AM.
Lexus Fanatic
Joined: Jan 2005
Posts: 20,223
Likes: 265
I did, but see above as to why they disregarded those scores. You have to use statistically similar data. This is also a measure of satisfaction with tech in general, not specific to just touchscreen vs controls.
Note the slip noted in Tesla's ranking that shows perhaps that as less tech focused buyers coming to Tesla may be lowering their scores. That however is just speculation.
Note the slip noted in Tesla's ranking that shows perhaps that as less tech focused buyers coming to Tesla may be lowering their scores. That however is just speculation.
You cant just ignore what you dont like, thats just hillarious.
Anyway, your survey by far shows JD Power survey responders responding how Tesla has immense lead in in car technology, up to 50% ahead of BMW for instance.
Lead Lap
Joined: May 2010
Posts: 3,951
Likes: 1,575
From: San Diego, CA
I did, but see above as to why they disregarded those scores. You have to use statistically similar data. This is also a measure of satisfaction with tech in general, not specific to just touchscreen vs controls.
Note the slip noted in Tesla's ranking that shows perhaps that as less tech focused buyers coming to Tesla may be lowering their scores. That however is just speculation.
Note the slip noted in Tesla's ranking that shows perhaps that as less tech focused buyers coming to Tesla may be lowering their scores. That however is just speculation.
And Tesla's score of 786 (along with Rivian's 666) is just as much a measure of overall tech satisfaction as Genesis' 584. Just markedly higher.
Last edited by swajames; Dec 9, 2025 at 09:36 AM.
Lexus Fanatic
Joined: May 2012
Posts: 68,466
Likes: 3,990
From: Maryland
You are making stuff up, scores can not be disregarded, the fact that Tesla does not have dealerships in every state is not relavant.
You cant just ignore what you dont like, thats just hillarious.
Anyway, your survey by far shows JD Power survey responders responding how Tesla has immense lead in in car technology, up to 50% ahead of BMW for instance.
You cant just ignore what you dont like, thats just hillarious.
Anyway, your survey by far shows JD Power survey responders responding how Tesla has immense lead in in car technology, up to 50% ahead of BMW for instance.
JD Power doesn't include Tesla or Rivian in certain studies because neither sell direct in all 50 states - even though the cars are, of course, sold to customers in all 50 states and it's not Tesla's fault or choice that they have to sell in from out of state sometimes. So it's a technical fudge which feeds into the second reason which is that Tesla reportedly doesn't give JD Power any data, and I am assuming this is true for Rivian too.
And Tesla's score of 786 (along with Rivian's 666) is just as much a measure of overall tech satisfaction as Genesis' 584. Just markedly higher.
And Tesla's score of 786 (along with Rivian's 666) is just as much a measure of overall tech satisfaction as Genesis' 584. Just markedly higher.
Last edited by SW17LS; Dec 9, 2025 at 09:53 AM.
Lexus Fanatic
Joined: May 2012
Posts: 68,466
Likes: 3,990
From: Maryland
Another interesting article from WIRED on the subject:
https://www.wired.com/story/why-car-...ck-to-buttons/
First comment is interesting:
I would say I'm not so unusual for wanting some physical controls
https://www.wired.com/story/why-car-...ck-to-buttons/
Yet research last year by Britain’s What Car? magazine found that the vast majority of motorists prefer dials and switches to touchscreens. A survey of 1,428 drivers found that 89 percent preferred physical buttons.
In-vehicle infotainment systems impair reaction times behind the wheel more than alcohol and narcotics use, according to researchers at independent British consultancy TRL. The five-year-old study, commissioned by road-safety charity IAM RoadSmart, discovered that the biggest negative impact on drivers’ reactions to hazards came when using Apple CarPlay by touch. Reaction times were nearly five times worse than when a driver was at the drink-drive limit, and nearly three times worse than when high on cannabis.
“It is really important that steering, acceleration, braking, gear shifting, lights, wipers, all that stuff which enables you to actually drive the car, should be tactile,” says Kyffin, who once worked on smart controls for Dutch electronics company Philips. “From an interaction design perspective, the shift to touchscreens strips away the natural affordances that made driving intuitive,” he says.
“Traditional buttons, dials, and levers had perceptible and actionable qualities—you could feel for them, adjust them without looking, and rely on muscle memory. A touchscreen obliterates this," says Kyffin. "Now, you must look, think, and aim to adjust the temperature or volume. That’s a huge cognitive load, and completely at odds with how we evolved to interact with driving machines while keeping our attention on the road.”
“Traditional buttons, dials, and levers had perceptible and actionable qualities—you could feel for them, adjust them without looking, and rely on muscle memory. A touchscreen obliterates this," says Kyffin. "Now, you must look, think, and aim to adjust the temperature or volume. That’s a huge cognitive load, and completely at odds with how we evolved to interact with driving machines while keeping our attention on the road.”
As a Tesla owner (sorry, also usual disclaimers about Musk) I can attest to the dangers of touchscreens. I drive through high mountain passes several times a year from the coast in Vancouver to the British Columbia interior and beyond. I've lost track of number of times Tesla's systems have attempted to outright kill me with no easy way to simply switch them off, disable them, or change various unhelpful automated safety options. You try finding and turning off blinding automatic high beams in a blowing snowstorm, passing 100,000kg transport trucks on a slippery road. Oh, it's actually two settings and now you have to figure out what combination of off and on actually does what you want? Maybe a different tiny button to turn on the fog lights will make the car think I don't want high beams? Nah, plus the button is too small to hit on a rough, bouncy road without taking your eyes off the wintery hellscape for long enough to DIE. Tesla screens (and others) feel good in the showroom (it has whoopie cushions!) look nice in photos, but fail in real life conditions. Remember how Pepsi kept winning all those taste test challenges? It was sweeter, and people liked it in small doses, but given a whole can of Pepsi, they chose Coke. Touchscreens are Pepsi.
Last edited by SW17LS; Dec 9, 2025 at 10:20 AM.
Lexus Fanatic
Joined: May 2012
Posts: 68,466
Likes: 3,990
From: Maryland
I'm being told in here thats not the case...I'm being told I'm a luddite who can't accept change because I don't want screen based controls for a gearshift, and that I am wrong by suggesting that many people (even most people) feel the way I do.
Last edited by SW17LS; Dec 9, 2025 at 10:44 AM.
ClubLexus Stories
Celebrating Lexus & Toyota from Around the Globe
8 Tips for Improving Your Hybrid or Plug-in Hybrid's Efficiency!
Michael S. Palmer
10 Best Lexus Models No One Remembers
Joe Kucinski
TRD Off-Road Premium: Best 2026 4Runner, Except This One Thing
Michael S. Palmer
Top 10 Lexus & Toyotas to Drive Before You Die!
Joe Kucinski
Top 10 Lexus/Toyotas With The LEAST 5-Year Depreciation
Joe Kucinski
Lexus LC500 Convertible Auction: A Preview of Rising Values?
Brett Foote
GX 550 vs TX 550: Best 3-Row Luxury Lexus Family Hauler
Michael S. Palmer
9 Best Lexus Models You Can Buy for Half Price (And 1 You Shouldn't!)
Joe Kucinski
2026 Lexus NX Buyer's Guide: Models, Features, Prices & More!
Brett Foote
manual shifting aka physical gear control 
Lead Lap
Joined: May 2010
Posts: 3,951
Likes: 1,575
From: San Diego, CA
Well not by me you're not.
Lexus Champion
Joined: Oct 2019
Posts: 19,647
Likes: 3,748
From: California
Lexus Fanatic
Joined: May 2012
Posts: 68,466
Likes: 3,990
From: Maryland
Lexus Champion
Joined: Oct 2019
Posts: 19,647
Likes: 3,748
From: California
Lexus Fanatic
Joined: May 2012
Posts: 68,466
Likes: 3,990
From: Maryland
Lexus Champion
Joined: Oct 2019
Posts: 19,647
Likes: 3,748
From: California
It's funny that you think talking to me like I'm 10 years old will make me mad. OK, I'll play that game. I'm rubber, you're glue, whatever you say bounces off me and sticks to you!