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Issue with dash separation

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Old May 29, 2023 | 12:35 PM
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Default Issue with dash separation

Anyone else experience this issue? A little concerning considering we’ve only had the car since late January. I don’t know if it’s an issue with the clips or if there’s an adhesive or something. We live in the desert where it gets warm, but my car is parked in the garage or in the shade 85% of the time.

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Last edited by Iheartmyrx; May 29, 2023 at 01:30 PM.
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Old May 29, 2023 | 12:38 PM
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Can't see the issue?
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Old May 29, 2023 | 12:44 PM
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The leather section has completely separated from the molded plastic part of the dash.
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Old May 29, 2023 | 01:12 PM
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No doubt it needs to go to the dealer. I live in Florida and have no seen any issues. In fact I am pretty impressed with the vinyl used in the RX.


Last edited by ggebhardt; May 30, 2023 at 09:46 AM.
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Old May 29, 2023 | 02:43 PM
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Can you squeeze if back together and get the clips to snap back into place?
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Old May 29, 2023 | 02:49 PM
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Originally Posted by lexusnyca
Can you squeeze if back together and get the clips to snap back into place?
Yes, but it falls again within a few minutes.
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Old May 30, 2023 | 06:52 AM
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The piece has expanded, which is why is pops back out. I can't believe the manufacturing process kicked out a "long" piece, so indeed it must have expanded from heat exposure. Unless when they remove it completely, they find something wedged into the corners preventing it from sitting flush. Looks like your interior is Palomino? They are going to have to order you another trim piece under warranty.
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Old May 30, 2023 | 09:32 AM
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Have the same issue with trim piece, happened just a few days after purchase - dealer said that this is a common issue in the RX but no permanent fix as of yet. Happened to sit in a few other RXs and they indeed seem to have very weak clips holding that piece up. Can you give an update if you happen to visit your dealer?
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Old May 30, 2023 | 10:11 AM
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This is reminiscent of the 04-05 dashes that fell apart in the sun. Hopefully they get a permanent fix soon before it becomes more widespread.
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Old May 30, 2023 | 11:29 AM
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Well if I ever get my RX, at least I have my covercraft sun screen ready to go.
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Old May 30, 2023 | 06:51 PM
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Mine is brand new and has the same issue. The clips are way too loose. Did they fix it for you yet?
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Old May 30, 2023 | 06:55 PM
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Originally Posted by Wait4Vtec
Mine is brand new and has the same issue. The clips are way too loose. Did they fix it for you yet?
Since the OP just posted it yesterday, I’d guess it hasn’t been fixed yet.
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Old May 30, 2023 | 08:35 PM
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Weird this is being mentioned. I had company this weekend and we were driving around in the new car. I looked at the dash area and saw a gap, like I could see behind. When I stopped, I pushed it back up. I hope this doesn't become an issue. It has been hot here lately.
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Old May 30, 2023 | 11:06 PM
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Originally Posted by lxs99
Have the same issue with trim piece, happened just a few days after purchase - dealer said that this is a common issue in the RX but no permanent fix as of yet. Happened to sit in a few other RXs and they indeed seem to have very weak clips holding that piece up. Can you give an update if you happen to visit your dealer?
I have an appointment next week for the 5,000 mile maintenance. I will give an update after my visit.
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Old May 31, 2023 | 07:10 AM
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Seeing the same issue with mine. Was not noticable, and I could push it back in but expect it to pop out again. Following, waiting for a fix. Manufactured March 2023.
Thanks for posting.

Last edited by winpakbob; Jun 2, 2023 at 09:46 AM. Reason: added manufacturing date
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