Issue with dash separation

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Sep 19, 2023 | 04:20 AM

#151

Hefty

Pit Crew

Joined: Nov 2022

Posts: 120

Likes: 79

From: NC

Quote:

Originally Posted by Wait4Vtec

I wonder what they actually did.. without custom fitting clips, I hope they didn't just come up with some jerry rigged method.

Apparently these were special order clips and different from the clips they initially used to fix the issue. With that said, it did not sound to me like the clips were specifically made for the dash separation issue…no idea what the clips defined use is. I am hopeful even if jerry rigged it will hold, but would not surprise me if it doesn’t.

Oct 6, 2023 | 01:54 PM

#152

Iheartmyrx

Thread Starter

10th Gear

Joined: Jan 2023

Posts: 12

Likes: 9

From: CA

Dash failing again

After having mine fixed on 07/31, it seems to be falling again. Taking it in for the 10,000 appt on 10/14 and hoping to have a more permanent solution. Super annoying.

Dec 16, 2023 | 07:41 AM

#153

JimH2

Intermediate

Joined: Nov 2010

Posts: 390

Likes: 5

From: OR

I took my 2023 RX350h into the dealer for the 6 month checkup. The dash trim started to separate from the upper dash a few months after I purchased the 350h this year.
I explained the separation and the dealer in Oregon was familiar with the problem. They removed the clips and "installed expansion" to the clips and put the clips back on. Here is their description of the service: SERVICE: INTERIOR TRIM
DESCRIPTION:~|~CUSTOMER STATES INTERIOR TRIM IN PASSENGER SIDE IS COMING LOOSE PLEASE CHECK AND REPORT ~|~CLIPS WILL NOT HOLD DUE TO POOR FITMENT/MANU FROM FACTORY ~|~CONFIRMED AS DESCRIBED. PHOTOS TAKEN BY S/W REMOVED CLIPS AND INSTALLED EXPANSION SO THAT CLIPS WILL HOLD PANEL TO DASH MAIN PANEL. 23 RX DASH COMING APART REPAIR OP 550991 .4 HRS T1=62 T2=41 PART #55474-0E150C3

Last edited by JimH2; Dec 16, 2023 at 07:44 AM.

Dec 16, 2023 | 07:43 AM

#154

Urlik

Racer

Joined: Mar 2023

Posts: 1,594

Likes: 899

From: TX

Sounds like they have a fix now that doesn't require tearing the dash apart.

Dec 27, 2023 | 03:58 PM

#155

Wait4Vtec

Pit Crew

Joined: Nov 2020

Posts: 157

Likes: 73

From: NY

Sat in a 2024 and the dash was secured well. The newer bottom panel seems to sit further back, about a cm+ back vs the top dash piece.

Hard to see from the angle, but the newer panels fit better, maybe they fixed the clips.

Apr 6, 2024 | 05:44 AM

#156

Mjkelly

1st Gear

Joined: Oct 2023

Posts: 1

Likes: 0

From: PA

Dashboard separation

Is anyone having an issue with their dashboard separating? I have a 2023 Rx350h and the dealer did something and looks about 10% better but not acceptable.

Apr 6, 2024 | 03:09 PM

#157

BLUKTY2

Pit Crew

Joined: Jun 2023

Posts: 202

Likes: 156

From: Alaska

A few people have had dash separation problems and there is a thread on this problem in this forum. It goes back a few months; a search should bring it up.