Issue with dash separation

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Sep 2, 2023 | 08:12 AM

#136

LambrosCan

2nd gear

Joined: Sep 2023

Posts: 2

Likes: 0

From: ontario

Lexus Dealers in Canada are fully aware of this issue. There is a replacement dash piece that can be special ordered by your dealer.
Replacement part # is: 55475-0E150-E3

Last edited by LambrosCan; Sep 2, 2023 at 08:17 AM.

Sep 2, 2023 | 12:05 PM

#137

ESh

Lead Lap

Joined: Jun 2014

Posts: 4,986

Likes: 1,623

From: MI

You can put super glue gel on all these clips, put it back on and it will stay there for the rest of our lives.

Sep 3, 2023 | 04:52 AM

#138

Hefty

Pit Crew

Joined: Nov 2022

Posts: 120

Likes: 79

From: NC

Quote:

Originally Posted by artist

My 5 month old RX350 now has the dash separation issue. Figured I'd report it to the dealer when it goes in for its first maintenance in a few weeks.

Would be a good idea to call Lexus also. Apparently the more calls they get, the more attention they give an issue.

Sep 3, 2023 | 05:10 AM

#139

Hefty

Pit Crew

Joined: Nov 2022

Posts: 120

Likes: 79

From: NC

Quote:

Originally Posted by LambrosCan

Lexus Dealers in Canada are fully aware of this issue. There is a replacement dash piece that can be special ordered by your dealer.
Replacement part # is: 55475-0E150-E3

Any idea what how involved this repair is? Does it require removal of the entire dash?

Sep 3, 2023 | 06:32 AM

#140

ElBerryKM

9th Gear

Joined: May 2019

Posts: 9

Likes: 6

From: tx

Thank you all for buying the first year of a redesign. I will be buying the 2025 version with all the issues you found fixed 😀

Sep 10, 2023 | 05:40 AM

#141

Hefty

Pit Crew

Joined: Nov 2022

Posts: 120

Likes: 79

From: NC

Have an appointment this weekend to get this issue fixed. Dealer says they have new clips with greater tension and that they have successfully repaired several, and that these clips are definitely different from the clips they used to attempt the first fix to my vehicle. Hopefully this will work. Will try to update next week.

Sep 10, 2023 | 05:55 AM

#142

Urlik

Racer

Joined: Mar 2023

Posts: 1,594

Likes: 899

From: TX

See if they'll let you get a picture of the new clip to share with us.

Sep 10, 2023 | 06:13 AM

#143

Hefty

Pit Crew

Joined: Nov 2022

Posts: 120

Likes: 79

From: NC

Quote:

Originally Posted by Urlik

See if they'll let you get a picture of the new clip to share with us.

👌. Will try. Should be able to do so.

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Sep 10, 2023 | 06:22 AM

#144

CCTX

Pit Crew

Joined: Feb 2018

Posts: 116

Likes: 29

From: TX

Quote:

Originally Posted by Hefty

👌. Will try. Should be able to do so.

Good luck, hopefully everything will go smoothly! Do know if they need to take down the whole dashboard?

Sep 10, 2023 | 09:17 AM

#145

Lexus-SSA

Pit Crew

Joined: May 2023

Posts: 181

Likes: 112

From: CA

Please let us know if they just replaced the clips and pushed it back in or they had to remove some of the dash components?

Sep 10, 2023 | 11:21 AM

#146

Hefty

Pit Crew

Joined: Nov 2022

Posts: 120

Likes: 79

From: NC

Quote:

Originally Posted by CCTX

Good luck, hopefully everything will go smoothly! Do know if they need to take down the whole dashboard?

Since I am waiting for it, I assume they do not have to take apart dash. The last time I did this I don’t think they took the dash apart.

Sep 10, 2023 | 01:09 PM

#147

ggebhardt

Pole Position

Joined: Jan 2005

Posts: 3,312

Likes: 542

From: Florida

New clips sound a lot better than having to tear out the dash!

Sep 16, 2023 | 03:33 PM

#148

Hefty

Pit Crew

Joined: Nov 2022

Posts: 120

Likes: 79

From: NC

Had the dash repaired today. The whole visit took about an hour and a half, so they definitely didn’t take the dash apart. As you can see from the service ticket, these were special order clips (sorry didn’t get a photo of the clips). It remained tight during the 100 mile drive home and feels tight. The service advisor mentioned he wished Lexus would come up with a fix for this. When I asked if this wasn’t the fix, he indicated it was not a Lexus directed fix. Fingers crossed. I’ll post back if the fix fails.