Notices
RX - 2nd Gen (2004-2009) Discussion topics related to the 2004 -2009 RX330, RX350 and RX400H models

Old problem, first time owner

Thread Tools
 
Search this Thread
 
Old Jan 14, 2016 | 05:40 PM
  #1  
Laniconrad's Avatar
Laniconrad
Thread Starter
Driver School Candidate
 
Joined: Jan 2016
Posts: 1
Likes: 0
From: Texas
Default Old problem, first time owner

OnApril 3, 2014, I purchased a 2007 Lexus RX350 with 60,000 miles. It wasfirst driven in June or July of 2006, and I was told by numerous Lexus ownersthat Lexus was absolutely great about any problems I might have, Lexus wasfabulous about putting customer service and care first.
Sometimein mid-July, when my mechanic was changing the oil, he noticed the rack and pinionsteering was leaking. I did someresearch and discovered the leak was relatively common in the 2007 RX350 Lexus’and most owners found they didn’t need to do anything about the leak unless itwas severe. I chose not to fix it atthat time.
Inlate November, early December 2015, I noticed condensation behind both headlamplenses. The headlamp on the driver’sside was beginning to rust and the ballast had already been ruined. To fix the headlamps would require a full headlampassembly. I called a local dealership andwas told there was a voluntary recall or warranty…I don’t remember the exactwords.
Icalled corporate to inquire, someone took my information and I received a callback from someone in the department that handles these issues, it was then I learnedthat the voluntary recall had expired. Itwas good for nine (9) years. So from thetime the car was first driven in 2006) and the date I called was 6 months afterthe expiration date and there was nothing they were willing to do.
Nothing,“I’m so sorry but there is nothing we can do!” Really? Six (6) months too late for a vehicle that had 60,000 miles onit.
Now a car that I’vehad less than two (2) years currently with 80,000 miles, will require severalthousand dollars to fix the headlamps.
Reply
Old Jan 14, 2016 | 06:41 PM
  #2  
LSBen's Avatar
LSBen
Pole Position
 
Joined: Aug 2014
Posts: 213
Likes: 12
From: CA
Default

It's a couple of thousand dollars if you want the dealer to replace I it. But if you go with aftermarket headlamps, and install them yourself, you can do if for $232. Assuming you dont have AFS headlamps, you can get the headlights on Amazon on the link below. There are DIY instructions on this site. Just do a search. Or you can pay a competent mechanic to do the work which should only be 2 hrs of labor. Either way, it's a lot cheaper than pay the dealership. I have some headlights I bought on Amazon but just haven't gotten around to installing them. They are good quality and will make my RX look new again.

Amazon.com: 04-06 Lexus RX330 07-09 RX350 06-09 RX400h Headlights Headlamps Pair Set: Automotive Amazon.com: 04-06 Lexus RX330 07-09 RX350 06-09 RX400h Headlights Headlamps Pair Set: Automotive

https://www.clublexus.com/forums/rx-...st-19-a-2.html
Attached Thumbnails Old problem, first time owner-20151124_143841.jpg   Old problem, first time owner-20151124_144147.jpg  

Last edited by LSBen; Jan 14, 2016 at 07:36 PM.
Reply
Old Jan 14, 2016 | 08:27 PM
  #3  
fastnoypi's Avatar
fastnoypi
Racer
15 Year Member
Liked
 
Joined: Nov 2009
Posts: 1,567
Likes: 87
From: NJ
Default Old problem, first time owner

Consider headlamps from a wrecker and get a local garage to install them or diy.

Car-part.com. separate hid lamps are quoted at 350 and up.

Fwiw, I just returned a set of aftermarket headlamps from ebay. Same boxes as the poster above. They are decent if you are originally equipped with halogen lamps.
They will not work with cars equipped with hid or projection lenses. Your wire harness will not work.

Last edited by fastnoypi; Jan 14, 2016 at 08:32 PM.
Reply
Old Jan 15, 2016 | 06:02 AM
  #4  
smassey321's Avatar
smassey321
Lead Lap
 
Joined: Mar 2010
Posts: 463
Likes: 27
From: FL
Default

I would tell lexus that you called the dealer, they put you on a waiting list for new head lights, you never got a call, and you are just checking up on it now.
Reply
Old Jan 15, 2016 | 08:45 AM
  #5  
LSBen's Avatar
LSBen
Pole Position
 
Joined: Aug 2014
Posts: 213
Likes: 12
From: CA
Default

Originally Posted by fastnoypi
Consider headlamps from a wrecker and get a local garage to install them or diy.

Car-part.com. separate hid lamps are quoted at 350 and up.

Fwiw, I just returned a set of aftermarket headlamps from ebay. Same boxes as the poster above. They are decent if you are originally equipped with halogen lamps.
They will not work with cars equipped with hid or projection lenses. Your wire harness will not work.
Hi fastnoypi, I was wondering why the wiring harness would not work in your RX. Mine are HID and from what I can see, the existing wiring harness would slip thru the opening in the back cover and attach directly to the Existing HID bulb. If the opening is too small on the back cover, it would be simple enough to use a dremmel to make the hole a little bigger. That's the only issue I could see without actually having installed it yet. Or possibly reuse the existing back cover which has the wiring harness already slipped thru it
Attached Thumbnails Old problem, first time owner-20151214_144203.jpg  

Last edited by LSBen; Jan 15, 2016 at 11:46 AM.
Reply
Old Jan 15, 2016 | 10:03 AM
  #6  
fastnoypi's Avatar
fastnoypi
Racer
15 Year Member
Liked
 
Joined: Nov 2009
Posts: 1,567
Likes: 87
From: NJ
Default

Originally Posted by LSBen
Hi fastnoypi, I was wondering why the wiring harness would not work in your RX. Mine are HID and from what I can see, the wiring harness would slip thru the opening in the back cover and attach directly to the Existing HID bulb. If the opening is too small on the back cover, it would be simple enough to use a dremmel to make the hole a little bigger. That's the only issue I could see without actually having installed it yet. Or possibly reuse the existing back cover which has the wiring harness already slipped thru it
the harness plugs simply would not fit with the bulbs provided. I suspect some of my oem pins have to do with level adjustment not found on the aftermarket lamps.
I bought them as a plug and play replacement and did not want to retrofit.

If it is not too much trouble for you, remove one oem lamp and try matching the harness to the bulbs. You do not need to remove a wheel but it would make removing the wheel well liner a lot easier if your driver handle is too long.
I hope you have a better experience with your aftermarkets.

Last edited by fastnoypi; Jan 15, 2016 at 10:16 AM.
Reply
Old Jan 15, 2016 | 10:29 AM
  #7  
dmanwi's Avatar
dmanwi
Rookie
 
Joined: Dec 2015
Posts: 61
Likes: 2
From: WI
Default

I just purchased a 2007 and the drivers side does get some condensation. The previous owner had it in and Lexus would not replace as it was 'normal'. It was delivered in December 2006 so I am now past the 9 years.

Wasn't there a thread that shows how to seal up the housings? I can't find it at the moment.
Reply
Old Jan 15, 2016 | 10:53 AM
  #8  
fastnoypi's Avatar
fastnoypi
Racer
15 Year Member
Liked
 
Joined: Nov 2009
Posts: 1,567
Likes: 87
From: NJ
Default

Originally Posted by dmanwi
I just purchased a 2007 and the drivers side does get some condensation. The previous owner had it in and Lexus would not replace as it was 'normal'. It was delivered in December 2006 so I am now past the 9 years.

Wasn't there a thread that shows how to seal up the housings? I can't find it at the moment.
it was referenced in post #2
Reply
Old Jan 15, 2016 | 11:37 AM
  #9  
LSBen's Avatar
LSBen
Pole Position
 
Joined: Aug 2014
Posts: 213
Likes: 12
From: CA
Default

Originally Posted by fastnoypi
the harness plugs simply would not fit with the bulbs provided. I suspect some of my oem pins have to do with level adjustment not found on the aftermarket lamps.
I bought them as a plug and play replacement and did not want to retrofit.

If it is not too much trouble for you, remove one oem lamp and try matching the harness to the bulbs. You do not need to remove a wheel but it would make removing the wheel well liner a lot easier if your driver handle is too long.
I hope you have a better experience with your aftermarkets.
The headlights I received is just the headlamp shell and does not come with new HID bulbs. My existing wiring harness will work the same with the existing HID bulbs. It sounds like you may have AFS headlamps that has a different internal figment for the bulb. Thanks for the clarification.
Reply
Old Jan 15, 2016 | 11:44 AM
  #10  
LSBen's Avatar
LSBen
Pole Position
 
Joined: Aug 2014
Posts: 213
Likes: 12
From: CA
Default

Originally Posted by dmanwi
I just purchased a 2007 and the drivers side does get some condensation. The previous owner had it in and Lexus would not replace as it was 'normal'. It was delivered in December 2006 so I am now past the 9 years.

Wasn't there a thread that shows how to seal up the housings? I can't find it at the moment.
Yes. Essentially you remove the headlamp and use silicone around the headlight housing then reinstall. This is the approach I would use except that my lenses are badly aged, has UV light damage and looks only marginally better polished and sealed. See DIY instructions on the 2nd post as fastnoypi indicated.

Last edited by LSBen; Jan 15, 2016 at 11:47 AM.
Reply
Old Jan 19, 2016 | 05:43 AM
  #11  
jwrichter's Avatar
jwrichter
Pit Crew
15 Year Member
Liked
 
Joined: Oct 2006
Posts: 177
Likes: 74
From: fl
Default

Originally Posted by Laniconrad
OnApril 3, 2014, I purchased a 2007 Lexus RX350 with 60,000 miles. It wasfirst driven in June or July of 2006, and I was told by numerous Lexus ownersthat Lexus was absolutely great about any problems I might have, Lexus wasfabulous about putting customer service and care first.
Sometimein mid-July, when my mechanic was changing the oil, he noticed the rack and pinionsteering was leaking. I did someresearch and discovered the leak was relatively common in the 2007 RX350 Lexus’and most owners found they didn’t need to do anything about the leak unless itwas severe. I chose not to fix it atthat time.
Inlate November, early December 2015, I noticed condensation behind both headlamplenses. The headlamp on the driver’sside was beginning to rust and the ballast had already been ruined. To fix the headlamps would require a full headlampassembly. I called a local dealership andwas told there was a voluntary recall or warranty…I don’t remember the exactwords.
Icalled corporate to inquire, someone took my information and I received a callback from someone in the department that handles these issues, it was then I learnedthat the voluntary recall had expired. Itwas good for nine (9) years. So from thetime the car was first driven in 2006) and the date I called was 6 months afterthe expiration date and there was nothing they were willing to do.
Nothing,“I’m so sorry but there is nothing we can do!” Really? Six (6) months too late for a vehicle that had 60,000 miles onit.
Now a car that I’vehad less than two (2) years currently with 80,000 miles, will require severalthousand dollars to fix the headlamps.


Very simple fix, find a competent Lexus mechanic and have him take the lenses off and re- seal. There is an extensive thread on this with step by step instructions in this forum. The cost in only the labor and a $4.00 tube of sealant. I did this to my 2007 before the recall came out, 3 yrs ago with no problems after the repair.
Reply
Old Feb 7, 2016 | 01:33 PM
  #12  
lex_rx's Avatar
lex_rx
Intermediate
15 Year Member
 
Joined: Dec 2007
Posts: 341
Likes: 14
From: Ontario
Default

I had headlight condensation issue but due to cracks in the glass. I fixed the cracks with Dollar Store super glue.
Reply
Old Feb 8, 2016 | 06:54 AM
  #13  
5gears-IS's Avatar
5gears-IS
Great Deal Guru
20 Year Member
Photogenic
Photoriffic
Liked
iTrader: (5)
 
Joined: Sep 2004
Posts: 2,862
Likes: 26
From: Pennsylvania
Default ..........

Condensation issue gets fixed for free by Lexus...........

Follow this thread:

https://www.clublexus.com/forums/rx-...densation.html
Reply
Old Feb 8, 2016 | 06:08 PM
  #14  
NVAKeith's Avatar
NVAKeith
Pole Position
15 Year Member
Photogenic
Liked
iTrader: (1)
 
Joined: Mar 2010
Posts: 326
Likes: 26
From: VA
Default

Some of us are past the nine year warranty.
Reply
Old Feb 9, 2016 | 08:51 AM
  #15  
dmanwi's Avatar
dmanwi
Rookie
 
Joined: Dec 2015
Posts: 61
Likes: 2
From: WI
Default

Mine 2007 RX 350 first was driven in Dec 06 so it is now past the 9 year warranty. I know the previous owner had the lights looked at in the past 2 years and the dealer indicated they were not worthy or replacement. I have not tried to take it back in since I have had it.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
teigen
ES - 1st to 6th Gen (1990-2018)
4
Mar 13, 2017 01:11 PM
kdavis61
RX - 2nd Gen (2004-2009)
5
Jun 24, 2014 12:04 PM
dkhighperf
GX - 1st Gen (2003-2009)
4
May 10, 2014 07:23 PM
PaJaHa1
ES - 1st to 6th Gen (1990-2018)
8
Jun 1, 2009 01:48 PM




All times are GMT -7. The time now is 10:39 PM.