What does this really mean?
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Driver
Joined: May 2017
Posts: 88
Likes: 8
From: fl
What does this really mean?
Utilized the drivers section of the Lexus site for the first time, really liked it. Have appt to go see a vehicle this weekend so I registered and reviewed history, saw this post, made me wonder if the vehicle had body damage. Sent the following to the Lexus dealer and he said the lights were dull so they replaced them. Does this make sense? It is a certified 2015 w low miles
REPAIR# 0795358
REPORTED BY:
SERVICE: BODY REFINISH
DESCRIPTION:
SERVICE: BODY REPAIR
DESCRIPTION: REPAIR PER ESTIMATE ~ ~ ~ ~BODY REPAIRS COMPLETED 16003 MILES
REPAIR# 0795358
REPORTED BY:
SERVICE: BODY REFINISH
DESCRIPTION:
SERVICE: BODY REPAIR
DESCRIPTION: REPAIR PER ESTIMATE ~ ~ ~ ~BODY REPAIRS COMPLETED 16003 MILES
Last edited by rdfish1; May 24, 2017 at 05:09 PM.
Thread Starter
Driver
Joined: May 2017
Posts: 88
Likes: 8
From: fl
Update, dealer called and said he was mistaken the headlights were for another vehicle, he checked the computer and sees no record of the referenced body repair and has no idea what it is. He asked me where it came from. I did not tell him. The car fax is clean but I am a now a little u easy with this unexplained reference. How can I learn more, maybe I need to walk? Would this mean the work was done by Lexus? Not sure where these records come from
CL Community Team
Joined: Apr 2001
Posts: 16,557
Likes: 1,385
From: Austin, TX
Refinish means at most wet sanding, primer (unlikely), paint and clear coat.
If I was to venture a guess, would be front or rear bumper or very likely the hood.
Why dont you thoroughly examine each panel.
If after all that you are still in doubt, just walk away.
Salim
If I was to venture a guess, would be front or rear bumper or very likely the hood.
Why dont you thoroughly examine each panel.
If after all that you are still in doubt, just walk away.
Salim
Lexus Champion
Joined: Feb 2004
Posts: 1,973
Likes: 55
From: Ohio
Sometimes entries are made for wrong vehicles. I had to file a correction with CarFax when my IS300 all of sudden added 100K miles during an out of nowhere tire service entry from a different state.
Thread Starter
Driver
Joined: May 2017
Posts: 88
Likes: 8
From: fl
Answer
The answer to this question is, the vehicle had scratches and required the Lexus collision center to conduct body work. This did not show up on carfax but fortunately for this site, I learned about the drivers club and was able to learn about this defect and address it with the dealer who was not disclosing it. Very disappointing. While I am going to see the paperwork to confirm, I am told it was scratches that could not be buffed out so body work was required but very small and inexpensive repair. However, the problem is, this car will always have a body shop defect that will hurt me at trade in bc not only is this record of late, there is a similar record 12 months ago, so two body repairs for scratches. The car is reportedly extremely clean, and I believe it is except this is a blemish I can't accept, even if not visible. Good price but not too good considering above
CL Community Team
Joined: Apr 2001
Posts: 16,557
Likes: 1,385
From: Austin, TX
The answer to this question is, the vehicle had scratches and required the Lexus collision center to conduct body work. This did not show up on carfax but fortunately for this site, I learned about the drivers club and was able to learn about this defect and address it with the dealer who was not disclosing it. Very disappointing. While I am going to see the paperwork to confirm, I am told it was scratches that could not be buffed out so body work was required but very small and inexpensive repair. However, the problem is, this car will always have a body shop defect that will hurt me at trade in bc not only is this record of late, there is a similar record 12 months ago, so two body repairs for scratches. The car is reportedly extremely clean, and I believe it is except this is a blemish I can't accept, even if not visible. Good price but not too good considering above
You also mentioned "good price" ... the defect impact could be baked in to that or there may be more room to negotiate.
Personally, I would take a cosmetic blemish over unknown issues with the engine/drive/electronics/climate-comtrol.
Salim
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Racer
Joined: Apr 2016
Posts: 1,387
Likes: 349
From: ON
"body work was required but very small and inexpensive repair:
I had a TV box hit my old 3RX and the large staples in the box caused $3,000 in damages. These were small scratches on the hood and fenders. They had to sand hood both fenders and part of the doors just to blend the paint properly. Too bad they didn't re-do the whole car as the paint work was better than factory.
I wouldn't worry too much about a small repair. Just look it over very closely and if Lexus did it it should be warrantied for the life of the car.
I had a TV box hit my old 3RX and the large staples in the box caused $3,000 in damages. These were small scratches on the hood and fenders. They had to sand hood both fenders and part of the doors just to blend the paint properly. Too bad they didn't re-do the whole car as the paint work was better than factory.
I wouldn't worry too much about a small repair. Just look it over very closely and if Lexus did it it should be warrantied for the life of the car.
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