i got mine earlier this year.

 

Fascinating. Makes me wonder who else experiences this issue.

 

Now I’m nervous whether mine will fall into same issue. I thought these units were almost flawless, if oem control doesn’t work it’s a huge deal breaker. False advertising.

 

I sent a message on WhatsApp last night showing how somebody else had my issue, and about the temp being a degree off. No response.

 

Now I'm getting nervous too that maybe this is a bad purchase. I wonder if it's isolated to mainly units from this year........

 

I’m getting pretty close to returning mine.

 

Yeah I had ordered this yesterday and I'm now in the process of trying to get them to cancel it and give me a refund. I thought this system was pretty ironed out but it sounds like it's not and an even bigger problem is the support/response from Lexion. I've reached out to him through their site, email (which got returned to me as a nonexistent address) and WhatsApp. I'm expecting to hear nothing and to have to dispute it with PayPal so it ties up my money for a month or so...........sad........

 

I hate to see anyone cancel an order over it. Seemingly most setups go without issue.

But honestly I know the 4x4 version 3 is very comparable in performance to Lexion, it retains a functions, and has the same features. 4x4 stocks the units and the customer service is light years better.

I know people go through personal things and human life and personal issues come first. However, Lexion needs better support, reliable support. This seems more like a one man band than a company, and this product costs too much to receive support like this. From a moral standpoint, it’s becoming too much to deal with. I really would rather support companies that support the product well, and I don’t feel like Lexion does.

I am very very close to just ordering the 4x4 unit and going though the return process on Lexion. I have no problem filing a PayPal dispute.

 

I totally hear you and agree. It does seem to me it's literally one guy trying to resale the products on the side. Customer service/support is a huge thing and being that it's non-existent with him is pretty concerning.

 

Why would you want to use the OEM infotainment as it provides no value? Maps are outdated, music screen is mediocre, theirs nothing that makes it says it’s up to date. On the other hand the Android version makes it look more modern and the CarPlay is a joy to have with google maps and other useful apps.

 

I agree with what you're saying. I think my concern is just general functionality even though I'll probably never hop into the factory system again.

 

I want to be able to access the stock functions for the dealership. I like using the maintenance menu.

 

I use oem to keep track of my maintenance and I still listen to OTA radio. I can use streaming radio app but it eats up my data plan. OEM control not working is a deal breaker, seller claims it works and members have units have this working maybe just a fluke with harness. Does your car have Mark Levinson audio?

 

I think I asked you this above, InveredMP, are you driving an IS or an RC?

 

We're actually forum jumping I have IS350 I think InveredMP is too. So far I haven't heard of RC users with this issue maybe undergrou6 has RC?