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Second key fob

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Old May 16, 2024 | 01:10 PM
  #76  
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I bought two an ex 350s December 2023. One second fob was delivered and I am still waiting on the other one and it is now the middle of May 2024.. I don’t know what they expect people to do if your key is stolen or lost I keep asking that question and get nowhere.
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Old May 16, 2024 | 01:16 PM
  #77  
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Originally Posted by Rosied55
I bought two an ex 350s December 2023. One second fob was delivered and I am still waiting on the other one and it is now the middle of May 2024.. I don’t know what they expect people to do if your key is stolen or lost I keep asking that question and get nowhere.
Did you receive a wallet key? I'd download the Digital Key from the Lexus app JIC(.... EDIT>,if eligible. see midcow3 post below).....

Last edited by Boboso52; May 16, 2024 at 03:19 PM.
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Old May 16, 2024 | 01:20 PM
  #78  
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Originally Posted by New2025NX
Just to clarify, you're not also getting a SmartAccess Card Key are you? I ask because my specs do include the Card Key and don't mention any fobs, so I guess I'm still not sure what to expect (or ask for) ,1 or 2 fobs, when my NX 350 Lux arrives next month.
I got 2 standard fobs nothing else
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Old May 16, 2024 | 02:27 PM
  #79  
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Lightbulb digital key is a separate package you pay additional to get :)

Originally Posted by Sounds
I got 2 standard fobs nothing else
see this post : https://www.clublexus.com/forums/nx-...l#post11724185

YMMV,
MidCow3
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Old May 17, 2024 | 02:10 PM
  #80  
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We purchased Feb 23, 2024 and also waiting for 2nd key. Just contacted Dealer and the key isn't in the system yet.
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Old Jun 6, 2024 | 06:20 PM
  #81  
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Originally Posted by LexusQ
Has anyone received their second key fob? I am about to take possession of my NX 350h and am curious how long the wait will be for the second fob. Doesn’t seem like much of a priority for Lexus to get the secondary fob out in a timely manner. We shall see…

I purchased a 2024 Lexus RX 500h in Nov. 2023. They initially told me I would get the second fob in March 2024. That came and went when I was told it would be June 2024. That has come and gone too. This is BS. Lexus better get their stuff together or I'm buying a BMW next time.

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Old Jun 6, 2024 | 07:03 PM
  #82  
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Originally Posted by zazaa
I purchased a 2024 Lexus RX 500h in Nov. 2023. They initially told me I would get the second fob in March 2024. That came and went when I was told it would be June 2024. That has come and gone too. This is BS. Lexus better get their stuff together or I'm buying a BMW next time.
Not keeping their word is the fastest way to lose my business.
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Old Jun 6, 2024 | 07:41 PM
  #83  
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Specify 2 fobs on delivery. I’m taking delivery tomorrow and it’s to come with 2 fobs and digital.
Did this with the last NX350 (2024)

Unfortunately Lexus does not care. This is a business transaction. You are the buyer. They set terms. You set your terms… or walk away.

The Multi Shield covers a lost fob. Does not specify how long it will take.

Last edited by Sounds; Jun 6, 2024 at 07:44 PM.
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Old Jun 6, 2024 | 07:47 PM
  #84  
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Originally Posted by New2025NX
2 fobs and 1 flat wallet key?
Will follow up tomorrow
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Old Jun 6, 2024 | 09:29 PM
  #85  
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I'm waiting for my key fob also. Purchased in late Mar 2024 and told in 3 months but I inquired the salesperson and it's not even in the system for pickup.
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Old Jun 6, 2024 | 10:18 PM
  #86  
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Lexus dealerships sell keys all day long

Say you will walk with your money. If you don’t get the keys.

They will get you a key that works
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Old Jun 7, 2024 | 10:21 AM
  #87  
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Originally Posted by NXWes
Lexus dealerships sell keys all day long
But they are different keys, not physically, but logistically.

The keys they are selling are earmarked for selling. The keys discussed in this thread are supposed to come from the factory for the vehicle you bought.

For her 450h+, my daughter got a card key, 3 metal key and 1 fob. She is still waiting for one more fob.
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Old Jun 7, 2024 | 12:28 PM
  #88  
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For those waiting, has Lexus given you anything in writing about them owing you the fob? Other than the memo.
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Old Jun 7, 2024 | 01:33 PM
  #89  
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Delivery today...... following up.
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Old Jun 8, 2024 | 02:25 PM
  #90  
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Originally Posted by Sounds
Delivery today...... following up.

Now you have to update your signature file
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