NAVIGATION SLOWNESS- Resolved
Lexus Test Driver
Joined: Oct 2007
Posts: 1,148
Likes: 1
From: NY
Not this, but the car has been on the market for over one year now and I'm nearly 1/3 of the way into my 36 month lease, with no confirmed fix in sight.
Lexus Test Driver
Joined: Oct 2007
Posts: 1,148
Likes: 1
From: NY
Dealer updated my firmware to V10B8710 today.
Spent time restoring my settings, etc. after, but don't find there to be any difference with system speed / usability. Screen transitions (radio to telephone to navigation, etc.) are minimally better, but there's still has significant lag / delay when changing volume, sources, stations, and when moving the mouse / pointer around and selecting different ‘buttons’. Also, the mouse still freezes / hangs (small white circle).
Was really looking forward to the update, but very upset it's taking this long to get this right; first model year vehicle is one thing, but after one year in production, this should've been fixed already.
Dealer states there's yet another update in the works.
Spent time restoring my settings, etc. after, but don't find there to be any difference with system speed / usability. Screen transitions (radio to telephone to navigation, etc.) are minimally better, but there's still has significant lag / delay when changing volume, sources, stations, and when moving the mouse / pointer around and selecting different ‘buttons’. Also, the mouse still freezes / hangs (small white circle).
Was really looking forward to the update, but very upset it's taking this long to get this right; first model year vehicle is one thing, but after one year in production, this should've been fixed already.
Dealer states there's yet another update in the works.
Driver School Candidate
Joined: Jan 2014
Posts: 42
Likes: 0
From: Toronto Ontario Canada
I ditched my IS 350 and went back to BMW. I'm in a 2014 535i mSport with every option.
Idrive is great with its dual core processor and 11" screen
along with the Harmon Kardon sound system.
Have had the car for 4 months and have had zero issues aside from a pothole that caused a bubble on a run flat tire.
Idrive is great with its dual core processor and 11" screen
along with the Harmon Kardon sound system. Have had the car for 4 months and have had zero issues aside from a pothole that caused a bubble on a run flat tire.
I just received a call today from my dealer saying there's a new update for the Navigation, but I am not sure if it will fixed the slowness and the blue flashing screen....Did any of you updated the software recently? Input please?
Driver
Joined: May 2014
Posts: 195
Likes: 0
From: California
I ditched my IS 350 and went back to BMW. I'm in a 2014 535i mSport with every option.
Idrive is great with its dual core processor and 11" screen along with the Harmon Kardon sound system.
Have had the car for 4 months and have had zero issues aside from a pothole that caused a bubble on a run flat tire.
Idrive is great with its dual core processor and 11" screen
along with the Harmon Kardon sound system. Have had the car for 4 months and have had zero issues aside from a pothole that caused a bubble on a run flat tire.
Rookie
Joined: Jan 2014
Posts: 73
Likes: 0
From: Fl
https://www.clublexus.com/forums/is-...this-time.html
Screen seems peppier, no reboots yet, iPod errors still occur, what's the latest REV number?
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Instructor
Joined: Jul 2014
Posts: 974
Likes: 79
From: CA
My is350 came with the "c" as well and everything seems to be working ok. exception to Lexus APP Suite. It keeps giving me update unsuccessful...
also I don't know if its the mouse or the firmware, it would click on certain icon on its own.
I found out how to download the update for APP Suite and auto clicking is due to Auto Screen option. everything solved. So far Version "C" has been working flawlessly for me.
also I don't know if its the mouse or the firmware, it would click on certain icon on its own.
I found out how to download the update for APP Suite and auto clicking is due to Auto Screen option. everything solved. So far Version "C" has been working flawlessly for me.
Last edited by jkonquer; Aug 2, 2014 at 12:22 PM.
Driver
Joined: Jan 2014
Posts: 62
Likes: 0
From: TX
Its been said before. But you paid for the privilege to be on the Lexus Test team. As a matter of fact. You paid extra.
Never ever buy a first year car. Think this problem only exists with Lexus? Look at any other forums. They have much more problems than just a slow Navigation display.
Wait till the guys start buying the new RC or NX. A totally new model. Then it will really hit the fan.
Never ever buy a first year car. Think this problem only exists with Lexus? Look at any other forums. They have much more problems than just a slow Navigation display.
Wait till the guys start buying the new RC or NX. A totally new model. Then it will really hit the fan.
Having a 2010 IS 350C, I can tell you the bluetooth phone is marginally tolerable. I had my coworker give me feedback how I sound using it and he says it sounds like I'm talking in a big empty room. Or a hall. With the convertible top down, forget about it if you are driving over 30.
The sad thing is how all the pundits pound the gavel for using hands free when driving and using a phone, well, then make one that works well so people don't get irritated and fall back to holding the phone with one hand, or worse, texting!
Intermediate
Joined: Oct 2013
Posts: 305
Likes: 92
From: South Carolina
I'm still on the 8000 version that came from the factory in July 2013. Things were working fine. I just got the kit kat update for my G Note 2 the other day and now it's tough to change tracks via Bluetooth.
Has anyone had a positive experience after updating the nav system? The thread title says resolved, but the comments in the thread seem to indicate otherwise.
Has anyone had a positive experience after updating the nav system? The thread title says resolved, but the comments in the thread seem to indicate otherwise.
Pole Position
Joined: Sep 2013
Posts: 248
Likes: 1
From: TX
My car is currently at the dealership for it's 10k mile service and I mentioned the nav system still sucked. They called late in the day on Sat saying only basic maintenance guys were there, not the shop foreman, but they couldn't replicate the problems I've been having and that I have the most recent firmware. I have 8600, which obviously is not the most recent.
Shop foreman is back in today I'm told, they still have my car. Hopefully this gets figured out. I hate taking my car to the dealer so much. It's only there because this service is free.
edit: lovely, just got off the phone with them. They can't replicate any of the problems I've been having so they don't want to do the firmware update. They also said again I have the most recent version, although according to all of you, that's not true, there is something newer than what I have.
double-edit: Sweet, they flashed the new firmware, anyway. Service manager said they don't like to because it registers as a "Fix" when they couldn't detect a problem, but they did it anyway. Glad that's been done. I'll report back in a few days to see if the problems I've had have been resolved.
Shop foreman is back in today I'm told, they still have my car. Hopefully this gets figured out. I hate taking my car to the dealer so much. It's only there because this service is free.
edit: lovely, just got off the phone with them. They can't replicate any of the problems I've been having so they don't want to do the firmware update. They also said again I have the most recent version, although according to all of you, that's not true, there is something newer than what I have.
double-edit: Sweet, they flashed the new firmware, anyway. Service manager said they don't like to because it registers as a "Fix" when they couldn't detect a problem, but they did it anyway. Glad that's been done. I'll report back in a few days to see if the problems I've had have been resolved.
Last edited by JGard18; Aug 5, 2014 at 10:00 AM.
Pole Position
Joined: Sep 2013
Posts: 248
Likes: 1
From: TX
So they reluctantly updated me to 8710 or whatever the latest is (I thought I saw 8740,but I can't recall) and so far it's worse. I often just have a bluetooth connection and run radio.com from my phone in the mornings and then in the afternoon use pandora through enform. Every time when I start the car, the connection is made, it looks like everything is working, but I get NO audio. It doesn't matter which option I use. If I hold down the power button to reset the car's stereo, once it's back up, things connect and work normally.
I'm hoping it's just my phone (Google Nexus 5), so I went in and unpaired everything, deleted all bt connections from my phone, removed it from the car, then repaired this morning. I'll find out when I leave work in two hours whether or not that helped. But so far I'm really annoyed.
This used to happen before the update, just once every day or every two days, not twice a day. The dealer said they tried two of their tech's cell phones and they could not replicate the problem, so maybe it is my phone...
I'm hoping it's just my phone (Google Nexus 5), so I went in and unpaired everything, deleted all bt connections from my phone, removed it from the car, then repaired this morning. I'll find out when I leave work in two hours whether or not that helped. But so far I'm really annoyed.
This used to happen before the update, just once every day or every two days, not twice a day. The dealer said they tried two of their tech's cell phones and they could not replicate the problem, so maybe it is my phone...
Intermediate
Joined: Oct 2013
Posts: 305
Likes: 92
From: South Carolina
So they reluctantly updated me to 8710 or whatever the latest is (I thought I saw 8740,but I can't recall) and so far it's worse. I often just have a bluetooth connection and run radio.com from my phone in the mornings and then in the afternoon use pandora through enform. Every time when I start the car, the connection is made, it looks like everything is working, but I get NO audio. It doesn't matter which option I use. If I hold down the power button to reset the car's stereo, once it's back up, things connect and work normally.
I'm hoping it's just my phone (Google Nexus 5), so I went in and unpaired everything, deleted all bt connections from my phone, removed it from the car, then repaired this morning. I'll find out when I leave work in two hours whether or not that helped. But so far I'm really annoyed.
This used to happen before the update, just once every day or every two days, not twice a day. The dealer said they tried two of their tech's cell phones and they could not replicate the problem, so maybe it is my phone...
I'm hoping it's just my phone (Google Nexus 5), so I went in and unpaired everything, deleted all bt connections from my phone, removed it from the car, then repaired this morning. I'll find out when I leave work in two hours whether or not that helped. But so far I'm really annoyed.
This used to happen before the update, just once every day or every two days, not twice a day. The dealer said they tried two of their tech's cell phones and they could not replicate the problem, so maybe it is my phone...
Instructor
Joined: Dec 2013
Posts: 931
Likes: 82
From: Tennessee
So they reluctantly updated me to 8710 or whatever the latest is (I thought I saw 8740,but I can't recall) and so far it's worse. I often just have a bluetooth connection and run radio.com from my phone in the mornings and then in the afternoon use pandora through enform. Every time when I start the car, the connection is made, it looks like everything is working, but I get NO audio. It doesn't matter which option I use. If I hold down the power button to reset the car's stereo, once it's back up, things connect and work normally.
I'm hoping it's just my phone (Google Nexus 5), so I went in and unpaired everything, deleted all bt connections from my phone, removed it from the car, then repaired this morning. I'll find out when I leave work in two hours whether or not that helped. But so far I'm really annoyed.
This used to happen before the update, just once every day or every two days, not twice a day. The dealer said they tried two of their tech's cell phones and they could not replicate the problem, so maybe it is my phone...
I'm hoping it's just my phone (Google Nexus 5), so I went in and unpaired everything, deleted all bt connections from my phone, removed it from the car, then repaired this morning. I'll find out when I leave work in two hours whether or not that helped. But so far I'm really annoyed.
This used to happen before the update, just once every day or every two days, not twice a day. The dealer said they tried two of their tech's cell phones and they could not replicate the problem, so maybe it is my phone...