IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

NAVIGATION SLOWNESS- Resolved

Thread Tools
 
Search this Thread
 
Old Sep 29, 2013 | 03:07 PM
  #1  
561Lexus's Avatar
561Lexus
Thread Starter
Driver
 
Joined: Jan 2009
Posts: 155
Likes: 0
From: FL
Default NAVIGATION SLOWNESS- Resolved

Hey all,

Thought I would let you know the issues with the navigation system have been resolved by Lexus.

If you are experiencing any of the following:

•Unit reboots at times when using various navigation/Bluetooth® operations.
• Display turns black or white, freezes, flashes, or is slow to respond.
• Intermittently cannot play Pandora® or iHeartRadio, Bluetooth® Audio, DVD, or iPod.
• Bluetooth® functions are inoperative or cannot change to Phone screen.
• Erroneous navigation guidance or operation, or cannot set destinations.
• Cursor is not shown, freezes, turns black, or is slow to respond.
• Incorrect pop-up menus or pop-ups that continue to be shown.
• Blinking button(s) on various audio/Bluetooth® screens.
• Cannot use customized images or other settings.
• Cannot select applications from the HOME screen using the cursor.
• XM Satellite Radio presets not displayed.


A TSIB has been released by Lexus as of a couple of days ago. Dealers should be recieving the USB Drives with the update on it.

Go to your dealer and reference TSIB # L-SB-0073-13
Reply
Old Sep 29, 2013 | 03:13 PM
  #2  
dojoman's Avatar
dojoman
Lead Lap
15 Year Member
Liked
Loved
Community Favorite
iTrader: (5)
 
Joined: Sep 2007
Posts: 3,907
Likes: 272
From: California
Default

There will be no software update? We have to go to the dealer?
Reply
Old Sep 29, 2013 | 03:21 PM
  #3  
corradoMR2's Avatar
corradoMR2
The pursuit of F
15 Year Member
Photogenic
Liked
Loved
 
Joined: Jul 2006
Posts: 8,296
Likes: 303
From: Toronto, Canada
Default

Originally Posted by dojoman
There will be no software update? We have to go to the dealer?
Sounds like what 561Lexus is saying, is that the dealer has the software update on a USB drive for which they will connect it to the car's USB interface and perform the update into your Nav's system.
Reply
Old Sep 29, 2013 | 03:53 PM
  #4  
JGard18's Avatar
JGard18
Pole Position
 
Joined: Sep 2013
Posts: 248
Likes: 1
From: TX
Default

Thanks for this, I'll make sure they perform this update to my car before I pick it up this week
Reply
Old Sep 29, 2013 | 05:19 PM
  #5  
561Lexus's Avatar
561Lexus
Thread Starter
Driver
 
Joined: Jan 2009
Posts: 155
Likes: 0
From: FL
Default

Yes you will have to go to the dealer, it is on a USB drive only the dealer has... i assume you can buy one and perform the update yourself but going to the dealer is warrantable and they buy the USB drive. Also, the version you will want which is the updated one is Program Version V10A8400.

to check program version:

Cycle Ignition to ACC- The Lexus Emblem displays on screen

wait for the display to switch to the caution screen. select continue.

Cycle the headlight switch On/OFF 3 times while holding down MENU

Select service information

select version information

select EMV-M

If the current version is less than V10A8400 you require an update.

Turn ignition off to exit service.
Reply
Old Sep 29, 2013 | 05:39 PM
  #6  
SonyHome's Avatar
SonyHome
Lexus Test Driver
 
Joined: Sep 2013
Posts: 1,216
Likes: 1
From: MN
Default

This is great news! Thanks for sharing the information. Now they need to fix the brake dust issue....
Reply
Old Sep 29, 2013 | 06:33 PM
  #7  
vbx's Avatar
vbx
Lead Lap
 
Joined: Sep 2013
Posts: 418
Likes: 2
From: CA
Default

Can we download the updates and fix it our self?
Reply
Old Sep 29, 2013 | 07:17 PM
  #8  
SonyHome's Avatar
SonyHome
Lexus Test Driver
 
Joined: Sep 2013
Posts: 1,216
Likes: 1
From: MN
Default

Originally Posted by dbs600
There's a lot of brake dust? Argh...
Yeah. Here is the thread. It sounds like GS owners also have this issue and Lexus didn't address it.

https://www.clublexus.com/forums/is-...rake-dust.html
Reply
ClubLexus Stories

Celebrating Lexus & Toyota from Around the Globe

story-0

10 Lexus Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-1

8 Tips for Improving Your Hybrid or Plug-in Hybrid's Efficiency!

 Michael S. Palmer
story-2

10 Best Lexus Models No One Remembers

 Joe Kucinski
story-3

TRD Off-Road Premium: Best 2026 4Runner, Except This One Thing

 Michael S. Palmer
story-4

Top 10 Lexus & Toyotas to Drive Before You Die!

 Joe Kucinski
story-5

Top 10 Lexus/Toyotas With The LEAST 5-Year Depreciation

 Joe Kucinski
story-6

Lexus LC500 Convertible Auction: A Preview of Rising Values?

 Brett Foote
story-7

GX 550 vs TX 550: Best 3-Row Luxury Lexus Family Hauler

 Michael S. Palmer
story-8

9 Best Lexus Models You Can Buy for Half Price (And 1 You Shouldn't!)

 Joe Kucinski
story-9

2026 Lexus NX Buyer's Guide: Models, Features, Prices & More!

 Brett Foote
Old Sep 30, 2013 | 10:48 AM
  #9  
sarcoptic's Avatar
sarcoptic
Pit Crew
15 Year Member
 
Joined: Dec 2010
Posts: 182
Likes: 24
From: IA
Default

Definitely looking for feedback from anyone who updates...this is still the worst part about the car for me....
Reply
Old Sep 30, 2013 | 11:40 AM
  #10  
RastaRacer's Avatar
RastaRacer
Lexus Champion
iTrader: (5)
 
Joined: Apr 2010
Posts: 4,136
Likes: 20
From: FL
Default

This is great news, thanks for the update 561Lexus, I will be contacting my dealer tomorrow.
Reply
Old Sep 30, 2013 | 05:06 PM
  #11  
CtSFox's Avatar
CtSFox
Lead Lap
 
Joined: Aug 2013
Posts: 526
Likes: 3
From: PA
Default

Originally Posted by sarcoptic
Definitely looking for feedback from anyone who updates...this is still the worst part about the car for me....
Yes, curious if this firmware update resolves all electronic problems reported on this forum.
Reply
Old Sep 30, 2013 | 05:14 PM
  #12  
waxy's Avatar
waxy
Pole Position
 
Joined: Aug 2013
Posts: 214
Likes: 0
From: CA
Default

Originally Posted by CtSFox
Yes, curious if this firmware update resolves all electronic problems reported on this forum.
One thing that bugs me is there's no preset "6" or my Bluetooth device when connected.
Scrolling through it just skips it... and you have to go 1 by 1 instead of skipping pages to see it.
Reply
Old Sep 30, 2013 | 06:12 PM
  #13  
Dark9t316's Avatar
Dark9t316
Lead Lap
 
Joined: Jul 2013
Posts: 501
Likes: 2
From: Ca
Default

How long does the upgrade take? I have to make crappy appointment for anything.I'm assuming the upgrade is free, they really should be issuing a recall.
Reply
Old Sep 30, 2013 | 09:00 PM
  #14  
ddb's Avatar
ddb
Rookie
 
Joined: Feb 2008
Posts: 81
Likes: 2
From: FL
Default

I have the full service, so I guess I will be calling in to get someone from Lexus to pick up my car, leave a loaner, and do the "repair" (would be so easy to just offer it as a mandatory download)...

Maybe a tech can just get to my car and do the update on the spot, so no loaner needed and no driving needed (get to preserve my miles.. lol).

Lexus needs to get their game plan together. Bad Lexus... bad Lexus
Reply
Old Oct 1, 2013 | 07:26 AM
  #15  
JGard18's Avatar
JGard18
Pole Position
 
Joined: Sep 2013
Posts: 248
Likes: 1
From: TX
Default

Damn, they wouldn't pre-emptively update mine when I picked it up yesterday, but they said they also don't have the USB drive yet, anyway.

They also said to do this, they must receive a complaint and request for service, then they have to be able to reproduce the problem. Of course, the first time I tried to use Pandora, the entire system froze up and it kept giving me Pandora errors...
Reply



All times are GMT -7. The time now is 07:03 AM.

story-0
10 Lexus Designs That Have Aged Like Fine Wine

Slideshow: Some luxury cars chase trends, but these Lexus models look better now than they did when they first rolled into showrooms.

By Verdad Gallardo | 2026-05-06 17:58:29


VIEW MORE
story-1
8 Tips for Improving Your Hybrid or Plug-in Hybrid's Efficiency!

Slideshow: How to Get the Best Fuel Economy with a Hybrid and Plug-In Hybrid!

By Michael S. Palmer | 2026-05-05 20:54:44


VIEW MORE
story-2
10 Best Lexus Models No One Remembers

Slideshow: 10 best Lexus models no one remembers.

By Joe Kucinski | 2026-05-05 17:33:28


VIEW MORE
story-3
TRD Off-Road Premium: Best 2026 4Runner, Except This One Thing

Slideshow: diving into 4Runner TRD Off-Road Premium's pricing, performance, fuel economy, features, and amenities!

By Michael S. Palmer | 2026-04-23 13:09:18


VIEW MORE
story-4
Top 10 Lexus & Toyotas to Drive Before You Die!

Slideshow: the 10 Lexus and Toyota vehicles you need to drive before you die.

By Joe Kucinski | 2026-04-23 10:34:24


VIEW MORE
story-5
Top 10 Lexus/Toyotas With The LEAST 5-Year Depreciation

Slideshow: Top 10 Lexus/Toyota models with the lowest 5-year depreciation rate.

By Joe Kucinski | 2026-04-08 12:19:06


VIEW MORE
story-6
Lexus LC500 Convertible Auction: A Preview of Rising Values?

The LC hasn't even disappeared from the Lexus lineup yet, and we're already seeing signs of an explosive market.

By Brett Foote | 2026-04-06 09:25:02


VIEW MORE
story-7
GX 550 vs TX 550: Best 3-Row Luxury Lexus Family Hauler

Slideshow: comparing the pricings, specs, power, fuel economy, fun-factor, and features of the GX 550 Luxury+ and TX 550h+ Luxury.

By Michael S. Palmer | 2026-03-19 13:44:11


VIEW MORE
story-8
9 Best Lexus Models You Can Buy for Half Price (And 1 You Shouldn't!)

Slideshow: 9 best Lexus models you can buy for half price and 1 you should avoid

By Joe Kucinski | 2026-03-19 12:01:07


VIEW MORE
story-9
2026 Lexus NX Buyer's Guide: Models, Features, Prices & More!

Here's everything you need to know about the latest NX.

By Brett Foote | 2026-03-19 11:56:59


VIEW MORE