Lexus New Products are Lacking
#1
Pit Crew
Thread Starter
Lexus New Products are Lacking
This is a rant in hopes that Mr.Toyoda is listening...before you send me hate mail, let me explain. I have worked as a Lexus Svc Advisor and been immersed in the Lexus world for several years. I own 2 Lexus currently, and had two others in the past. My allegiance is to Lexus. My favorite book is "The Lexus Story". I have been fortunate to enjoy and participate in the glory days of sales and marketing successes during the 2000-2006 years when Lexus owned the Luxury segment. However, the glory days are over. Lexus RULED the Luxury sedan segment only to lose it back to the Germans. I currently work for Nissan/Infiniti and I see up close their product and marketing strategies. The new 400hp twin turbo V6 is awesome. They are outselling the IS/GS by a large margin. Lexus WAS state-of-the-art but today the competition has copied us and caught up to us. Lexus innovations like French-stitched leather, premium materials, top tier service departments, in-store bistros, door-to-door vehicle service, all copied by competitors. The new Q60S coupe is beautiful in design, luxurious in appointments, and fast in performance. The Q50S is another sales success. Mr. Toyoda states he wants LEXUS to be more performance oriented and that is GREAT. However, he isn't offering products to compete. The F products are top notch, but fall short of competitors in their price category. There is talk of nuking the next gen GS! We need to regain #1 status. Don't get me wrong...I LOVE the RC-F (naturally-aspired V8 is rare today), but due to the construction of the platform, the car is too heavy to compete. The LC500 is awesome and a possibly segment-leader. The new LS is astonishingly elegant and luxurious. But, if Lexus cannot create new innovations, we are in trouble. Am I the only one who feels Lexus has lost it's way? Please provide positive feedback and reasons to support why I should remain optimistic about the Lexus brand.
#2
I hear you
I went from my 2006 IS350 to the 2014 Q50S Hybrid AWD
Even 4 years later, the Q50 is still pretty current in terms of tech and has been a fantastic commuter, with plenty of room in the back seats to go out for family dinners.
The LS is too big for me.
The LC is a winner but with no vert or AWD, and no F version yet, I am happy I went with my NSX (Acura is in even worse shape than Lexus by a long stretch). Lexus is certainly moving toward driver oriented cars.
I continue to say the investment in the LFA starved other areas (like drivetrain development) and they are suffering for it now.
I hope Lexus does a new GS but not holding my breath.
I went from my 2006 IS350 to the 2014 Q50S Hybrid AWD
Even 4 years later, the Q50 is still pretty current in terms of tech and has been a fantastic commuter, with plenty of room in the back seats to go out for family dinners.
The LS is too big for me.
The LC is a winner but with no vert or AWD, and no F version yet, I am happy I went with my NSX (Acura is in even worse shape than Lexus by a long stretch). Lexus is certainly moving toward driver oriented cars.
I continue to say the investment in the LFA starved other areas (like drivetrain development) and they are suffering for it now.
I hope Lexus does a new GS but not holding my breath.
#4
Moderator
iTrader: (16)
This is a rant in hopes that Mr.Toyoda is listening...before you send me hate mail, let me explain. I have worked as a Lexus Svc Advisor and been immersed in the Lexus world for several years. I own 2 Lexus currently, and had two others in the past. My allegiance is to Lexus. My favorite book is "The Lexus Story". I have been fortunate to enjoy and participate in the glory days of sales and marketing successes during the 2000-2006 years when Lexus owned the Luxury segment. However, the glory days are over. Lexus RULED the Luxury sedan segment only to lose it back to the Germans.
Imitation is a sincerest form of flattery. Obviously Lexus is doing something right for automakers to mirror practices. But even so, Lexus holds onto its covenant.
If you work for a dealership then you know your sales department has sold performance cars for less than the sticker, . Not to mention if you've taken your classes and have the tenure needed, sometimes you qualify for a Master Lease by your dealership and/or manufacturer you represent.
cmk1 debunked that myth. There will most definitely be a 5th generation GS.
One doesn't have to gloat to be the best. If your product and service are truly outstanding, then they will speak for themselves.
Don't get me wrong...I LOVE the RC-F (naturally-aspired V8 is rare today), but due to the construction of the platform, the car is too heavy to compete. The LC500 is awesome and a possibly segment-leader. The new LS is astonishingly elegant and luxurious. But, if Lexus cannot create new innovations, we are in trouble. Am I the only one who feels Lexus has lost it's way? Please provide positive feedback and reasons to support why I should remain optimistic about the Lexus brand.
What innovations do you want? Lexus is debuting a new multi-stage transmission on several models. LS will be debuting a version of LSS+ with Pedestrian Avoidance. Methods of design like pleated door trims inspired by Origami, and unique glass inserts are showing Lexus is designing interiors with more emotion and expression.
If the nomenclature for the 2018 NX is changing from 200t to NX300, and the LS 3.5L V6TT finds its way into the IS, RC, and GS, then its a good bet GS400 F-Sport is right around the corner to combat the 540i, Q50 Red Sport 400, E400 etc..
Lexus lost their way? This is one of the most exciting times to be around Lexus!
Last edited by Hoovey689; 04-28-17 at 04:47 PM. Reason: Spelling
#7
From the perspective of a German car aficionado who just a few years ago would never have looked at a Lexus (save for the 2-IS, which is why i got one), I'm more impressed w/ Lexus than I've ever been.
Yes they're a bit over styled, lacking in performance (see the RC, GSF, and all the slow F-sport models), and don't have the best interiors in the business, but they're finally making cars with passion and that appeals to me. I love the LC and the forthcoming LS, which based on photos appears like it'll be right there with the S-class as the standard of the segment.
With that being said, the GS and IS are surprisingly getting a bit long in the tooth. Visually they're still modern and right there with the rest of the segment, but Mercedes, Audi, and Infiniti (Q50/60), and BMW (5er) have all released redesigns of their models recently. I know for a fact that the next generations will be great cars after seeing how good the LC and LS turned out.
To put it short, Lexus products have always been "lacking" compared to the best from Germany (besides in reliability/cost of ownership), but they aren't that far behind as of late.
Yes they're a bit over styled, lacking in performance (see the RC, GSF, and all the slow F-sport models), and don't have the best interiors in the business, but they're finally making cars with passion and that appeals to me. I love the LC and the forthcoming LS, which based on photos appears like it'll be right there with the S-class as the standard of the segment.
With that being said, the GS and IS are surprisingly getting a bit long in the tooth. Visually they're still modern and right there with the rest of the segment, but Mercedes, Audi, and Infiniti (Q50/60), and BMW (5er) have all released redesigns of their models recently. I know for a fact that the next generations will be great cars after seeing how good the LC and LS turned out.
To put it short, Lexus products have always been "lacking" compared to the best from Germany (besides in reliability/cost of ownership), but they aren't that far behind as of late.
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#8
Lexus Fanatic
Originally Posted by 2008GS
Am I the only one who feels Lexus has lost it's way?
As Lexus Service-Advisor who supervised the service and repairs on these vehicles for a living, you are (or were) probably in a good position to see for yourself, first-hand, how the solidness of the construction of the average Lexus model got lighter and less-solid after that 2006 time-frame you refer to. IMO, look no further than that to (primarily) explain why the Germans caught up. An added factor was that the increasing stiffness of the tires and suspensions in post-2006 models drove a number of Lexus loyalists either into the ES or away from the brand, period. Cadillac, when they did the same thing and tried turn their products into BMWs, also suffered some of that customer-drain.
(An exception, though, are the Lexus GX and LX truck-based SUVs.....they were originally built like tanks, and, to an extent, still are. But, compared to the huge-selling ES and RX, they are basically just niche-vehicles).
Last edited by mmarshall; 04-28-17 at 06:16 PM.
#9
Lexus Fanatic
iTrader: (20)
These things don't happen over night. In five short years since the 2013 GS's release in 2012, the GS has ushered a change in design, dynamics, and luxury throughout the line-up. Now we're on the cusp of a new generation of powertrains that will begin to find their way into the Lexus stable.
cmk1 debunked that myth. There will most definitely be a 5th generation GS.
What innovations do you want? Lexus is debuting a new multi-stage transmission on several models. LS will be debuting a version of LSS+ with Pedestrian Avoidance. Methods of design like pleated door trims inspired by Origami, and unique glass inserts are showing Lexus is designing interiors with more emotion and expression.
Lexus lost their way? This is one of the most exciting times to be around Lexus!
i WANT to buy another lexus... but i do not believe they are that competitive right now.
#10
As a long term Lexus owner hoping for a future upgrade, I sense that:
They seem to have have given up on Hybrid leadership, current cars doing a mediocre job in performance and economy. It's performance cars look fast but are not, particularly disappointing are the turbos. The infotainment system is complex yet cumbersome and dated. And the range of engines within each model is limited.
Perhaps a brand noted for reliability and head turning style alone without the other virtues is just as compromised as the performance brands with mediocre durability. Lexus does SUV’s quite well, and represents a luxury SUV brand well.
So I do find that the Alfa Gulia, for example, is far more tempting than I ever expected it to be. Waiting to see some comparisons between the Gulia and a Lexus.
They seem to have have given up on Hybrid leadership, current cars doing a mediocre job in performance and economy. It's performance cars look fast but are not, particularly disappointing are the turbos. The infotainment system is complex yet cumbersome and dated. And the range of engines within each model is limited.
Perhaps a brand noted for reliability and head turning style alone without the other virtues is just as compromised as the performance brands with mediocre durability. Lexus does SUV’s quite well, and represents a luxury SUV brand well.
So I do find that the Alfa Gulia, for example, is far more tempting than I ever expected it to be. Waiting to see some comparisons between the Gulia and a Lexus.
#11
Lexus Champion
How is it you never learned to use paragraphs.
#13
Lexus Fanatic
#14
#15
Moderator
iTrader: (16)
100% disagree. the goal should be that you NEVER have to go to the dealer. everyone has better things to do. i have no interest at all of the 'stories of the processes', how many people slave over slabs of wood or pieces of leather, glass, etc. it's all fluff because let's face it, the PRECISION of car making is due to automation and robots, not people building them.
This isn't about robots. Stories and accolades like some Lexus factories are some of the most awarded internationally. They have master Takumi artisans who before they achieved their status and hand stitch dashes have to demonstrate the ability to fold an origami cat with their non dominant hand. The Shimamoku wood involves 67 processes of alternating layers of light and dark wood over 38 days. Things that are distinctive can make the vehicle more special to the owner. I'm sure there are stories inside and outside about your Grand Cherokee (it is based on ML architecture after all) that make it far more interesting and desirable than say a Sorento.
we always seem to be on the cusp yet still years away... and yes, a 'change' was ushered in, but it's obviously been controversial and i'm not only talking about the grille. i personally know many people who loved the first few gens of RX but can't stand the sight of the latest one. but much of the 'change' hasn't amounted to much since lexus is still selling now ancient models like GX, LX, and LS. and beyond controversial, some of the 'newer' designs just aren't very interesting (CT, IS). the brand right now belongs to the ES and NX and the RX still selling pretty well based on intertia.
what i want is autonomous driving, world class voice recognition, world class phone integration, world class sophistication in suspension that can be supremely comfortable or supremely capable when desired, world class quiet, world class lightness, and simple things like fold down rear seats on all sedans, world class wheel fitment (not inset or with huge fender gaps that make it look like they chose tires that are too small), and finally, not to have to go to the dealer, ever.
Well good thing the Grand Cherokee is a great vehicle in the meantime