Lost Lock
Thread Starter
Driver School Candidate
Joined: Apr 2002
Posts: 42
Likes: 1
From: New Jersey
Lost Lock
My 2002 sc430 had a meldown. I have no idea how but the drivers side door lock was lost-can't figure this one out. Had the car washed and went back to the office and no lock. Went to open the door and the handle came off of the door. Has anyone else had a similar problem. The car is still under warranty so I want them to cover it but Lexus is fighting me. There is no evidence that someone tried to break into the car as ther is no damage around the lock { or lack thereof} The car also lost the ability to have the key interlock with park so you can now remove the key in drive. Also the light on the dash with the gears doesn't work and my radio door doesn't work. I thought Lexus was supposed to be bulletproof.
CL Community Team
Joined: Feb 2001
Posts: 3,868
Likes: 394
From: Ohio
Someone broke into your car and screwed around with things.
Your insurance rather than the warranty should pay for this mess.
Apply Occam's razor.*
--------------
* A principal which holds that when more than one solution to a problem exists, the simplest and most obvious answer is likely to be the most valid. In other words, never seek a complicated explanation when a simple one is available.
Your insurance rather than the warranty should pay for this mess.
Apply Occam's razor.*
--------------
* A principal which holds that when more than one solution to a problem exists, the simplest and most obvious answer is likely to be the most valid. In other words, never seek a complicated explanation when a simple one is available.
wow man, this is weird, something is really missing.... the lock can almost impossibly fall off, and even if it falls off, it gotta be INSIDE the door panel, especially when the cover is still there. otherwise someone must have took them out
Lexus Test Driver
Joined: Dec 2003
Posts: 896
Likes: 2
From: Maryland
Originally Posted by Silvertoy
My 2002 sc430 had a meldown. I have no idea how but the drivers side door lock was lost-can't figure this one out. Had the car washed and went back to the office and no lock. Went to open the door and the handle came off of the door. Has anyone else had a similar problem. The car is still under warranty so I want them to cover it but Lexus is fighting me. There is no evidence that someone tried to break into the car as ther is no damage around the lock { or lack thereof} The car also lost the ability to have the key interlock with park so you can now remove the key in drive. Also the light on the dash with the gears doesn't work and my radio door doesn't work. I thought Lexus was supposed to be bulletproof.
Driver School Candidate
Joined: Apr 2003
Posts: 18
Likes: 0
From: Texas
Nobody tried to break in.
The lock cylinder assembly and trim around it is held in by a screw from behind (the door panel has to come off to access it). It kind of acts like a set screw. This came loose and detached itself from the cylinder. I guarantee you the lock cylinder is floating around the floor of the carwash right now or in the sewer. If you still had the lock assembly, you would see the threads on the back for the set screw and if you look at your door you will see the tip of a gold screw recessed in the rubber trim (rightmost edge).
The morons should have used a little locktite.
Your looking at about $340 for the parts, installation, and to have a locksmith rekey the new cylinder. Been there, done this.
-Roger
The lock cylinder assembly and trim around it is held in by a screw from behind (the door panel has to come off to access it). It kind of acts like a set screw. This came loose and detached itself from the cylinder. I guarantee you the lock cylinder is floating around the floor of the carwash right now or in the sewer. If you still had the lock assembly, you would see the threads on the back for the set screw and if you look at your door you will see the tip of a gold screw recessed in the rubber trim (rightmost edge).
The morons should have used a little locktite.
Your looking at about $340 for the parts, installation, and to have a locksmith rekey the new cylinder. Been there, done this.
-Roger
Thread Starter
Driver School Candidate
Joined: Apr 2002
Posts: 42
Likes: 1
From: New Jersey
Roger,
Thank you for your reply. The dealership removed the driver's side panel to reduce the base vibration from the stereo and probably didf not reattach the panel appropriately causing the lock to be lost. Now the question is will they be willing to accept responsability and pay for the repair?
Thank you for your reply. The dealership removed the driver's side panel to reduce the base vibration from the stereo and probably didf not reattach the panel appropriately causing the lock to be lost. Now the question is will they be willing to accept responsability and pay for the repair?
Trending Topics
Originally Posted by Silvertoy
Roger,
Thank you for your reply. The dealership removed the driver's side panel to reduce the base vibration from the stereo and probably didf not reattach the panel appropriately causing the lock to be lost. Now the question is will they be willing to accept responsability and pay for the repair?
Thank you for your reply. The dealership removed the driver's side panel to reduce the base vibration from the stereo and probably didf not reattach the panel appropriately causing the lock to be lost. Now the question is will they be willing to accept responsability and pay for the repair?
ClubLexus Stories
Celebrating Lexus & Toyota from Around the Globe
8 Tips for Improving Your Hybrid or Plug-in Hybrid's Efficiency!
Michael S. Palmer
10 Best Lexus Models No One Remembers
Joe Kucinski
TRD Off-Road Premium: Best 2026 4Runner, Except This One Thing
Michael S. Palmer
Top 10 Lexus & Toyotas to Drive Before You Die!
Joe Kucinski
Top 10 Lexus/Toyotas With The LEAST 5-Year Depreciation
Joe Kucinski
Lexus LC500 Convertible Auction: A Preview of Rising Values?
Brett Foote
GX 550 vs TX 550: Best 3-Row Luxury Lexus Family Hauler
Michael S. Palmer
9 Best Lexus Models You Can Buy for Half Price (And 1 You Shouldn't!)
Joe Kucinski
2026 Lexus NX Buyer's Guide: Models, Features, Prices & More!
Brett Foote
Rookie
Joined: Apr 2004
Posts: 92
Likes: 0
From: Canada
It may have been a break-in attempt. I had this happen to me. They drilled out the lock without damaging the handle or door. To replace the lock is expensive. They need to cut a temporary key to fit the new lock. In Canada there is only one person that has the codes to do this. It also takes an hour of shop time to r+r the door.
Thread Starter
Driver School Candidate
Joined: Apr 2002
Posts: 42
Likes: 1
From: New Jersey
By finding out what happened to my lock, I was able to pitch a fit at the dealership and they will cover the parts & labor to replace my lost lock. Thanks to Club Lexus members for their imput
Robert
Robert
Instructor
Joined: Aug 2001
Posts: 1,129
Likes: 3
From: New York
>Apply Occam's Razor<
In this case, Lockam's Razor?
Refreshing to see someone here (who else, but) referring to Occam's Razor (the Law of Parsimony).
I had a friend whose concept of Occam's Razor was to always assign unexplained events to extraterrestrials. Simple enough.
In this case, Lockam's Razor?
Refreshing to see someone here (who else, but) referring to Occam's Razor (the Law of Parsimony).
I had a friend whose concept of Occam's Razor was to always assign unexplained events to extraterrestrials. Simple enough.
Thread
Thread Starter
Forum
Replies
Last Post
