2020 rx350 Microphone is not connected

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Feb 4, 2022 | 05:59 AM

#16

Dentistoo

Driver School Candidate

Joined: May 2021

Posts: 2

Likes: 0

From: FL

Quote:

Originally Posted by spdrcr5

We know the issue is the microphone in the headliner but Lexus refuses to replace any parts. My wife had this exact issue with her previous Hyundai, they replaced the microphone and miracle or miracles it worked!

I found this guy on YouTube talking about the same issue, he concluded missing telematic module or something like that, I could not figure it out. If some one can help us with it!!

Feb 4, 2022 | 07:15 AM

#17

spdrcr5

Driver School Candidate

Joined: Nov 2021

Posts: 5

Likes: 0

From: NY

The Telematics Module is "The system provides communications, roadside assistance, car safety, remote diagnostics, and other services". It is part of the Enform system. I guess it is all integrated into the microphone in some capacity. Maybe that is why Lexus doesn't really want to be bothered with this.

Aug 5, 2023 | 04:03 AM

#18

Aljohani61

1st Gear

Joined: Aug 2023

Posts: 1

Likes: 0

From: Ksa

Has anyone reached to a solution or the causes behind this issue. I just bought a RX 2022 from Canada and facing the exact issue "micrphone is not connected" but the issue is I can't connect the phone by Bluetooth nor USB??

Aug 5, 2023 | 05:49 AM

#19

Quantum501

Instructor

Joined: Feb 2020

Posts: 795

Likes: 583

From: CT

Try this.....hopefully it will help. He suggest disconnect battery for overnight. Check the green light that he discusses in the video to see if this applies to you.

Aug 10, 2024 | 03:48 AM

#20

Snaider23

1st Gear

Joined: Aug 2024

Posts: 1

Likes: 0

Quote:

Originally Posted by Lottoo

Hello guys, I purchased my used 2020 lexus rx 350 f sport with 29000 mileage on it. I noticed that every time I press the command button this message would appear "microphone is not connected". Also, whenever I connect my phone and try to make phone calls, the other person can't hear me. It seems like the microphone is completely not connected.

I tried to solve this by checkimg the microphone and the cables, disconnecting the connecting the battery. But the problem is still there.

I hear that other brand new Toyota and Lexus models have similar problem, but I was not able to perfectly diagnose the cause of this problem. I cannot take the car to the dealerahip, becase I purchased the car from Canada and now I'm using it in the middle east Saudi Arabia. Any idea on how to solve it?

I have the exact same issue, tried all these tips, but nothing fixed it. Found a car workshop claiming to be fixing the issues without specifying the solution, but it is a bit far from me.

Please let me know if you fixed the issue