bking556

New to these forums, been around others (primarily SupraForums) forever.

Picked up a 2020 RX 350 F Sport yesterday, replacing my GS 350 F Sport. When using Bluetooth audio, the sound is pretty killer with the Mark Levinson upgrade. However, when I plugged the phone in to use the Android Auto feature, suddenly the bass was basically gone. The whole audio system sounded like trash. I unplugged the phone and went back to Bluetooth audio and it again sounded great.

I've done tons of searching and it seems like this is not an isolated incident. It has happened on many other makes and models also. The problem is, I cannot seem to find a fix (other than not using Android Auto).

I'm using a Galaxy S9+. Anyone else experience this and potentially find a solution? Thanks in advance!

RiceBanana

Using Oneplus 6T (Android). Listen to music with bluetooth or android auto, don't have this problem.

bking556

Bump. Anyone else?

Torrian

I am having same problem in May 2021. Anybody know of a solution? Very annoying sound quality poor with android auto and mark levinson system 2021.

JasDmw

I have a Samsung S20 and the sound is much better with Android Auto VS Bluetooth. Also much better than the Gen 3 we had. Both were/are ML systems. Lots of bass even at lower volumes.

Tarkus

Have you rebooted your phone lately?

Torrian

Yes, I've done reboit and played with settings on ML and S21 cell phone..also bought new USB-C cable and no luck. Could it be S21 Samsung phone?

Marty2020

It's the same thing with Amazon/Alexa in our 2020 RX350 with the Mark Levinson system. The sound quality is beyond unacceptable.

Tarkus

Luckily it's still under warranty.
Sux though...

tbreckon

I had the same problem but cannot reproduce it. We have a 2020 Lexus NX Hybrid and were also using a Galaxy S9+ phone. While driving the other day using blue tooth as the source, playing music with the Rocket Player app, the sound was beautiful. We then decided to switch to Android Auto Google Maps navigation and the sound went to pot. Totally lost the bass. I tried using the Lexus sound menu to adjust the bass and treble, and also the fader, but those controls made no difference in the sound. It was like the music from the phone was not going through the Mark Levinson amplifier at all.

Tonight I tried to reproduce the problem, first with a Moto G6 phone, and then again with the Galaxy S9+, and while using Android Auto navigation using Google Maps. I could not break it. The sound was beautiful when using Android Auto, and the Lexus sound controls were working. I could adjust the bass and the fader. So I am stumped.

I am hoping that different people who encounter the sound problem when using Android Auto will contribute information and try to isolate the specific configuration/usage that causes the sound problem. Please let us know in this forum.

gauravkohl

I bought a RX450h last month and finally found a solution for this :')
1. Connect your phone to android auto.
2. Press "Menu" and go to "Audio"
3. Make sure the "Source" is Android Auto and then select the "Sound" tab
4. Modify the equalizer to your liking

Every source has it's own equalizer, and the equalizer for android auto is available only when it's connected and selected as the audio source. Hope this helps

dannnn

Buy a i phone lol