Cracking Dashboard
Thread Starter
7th Gear
Joined: Nov 2019
Posts: 7
Likes: 4
From: TN
Cracking Dashboard
What to do? I have a 2004 Rx330, only 187K miles, in excellent condition, except for the cracking dashboard. When we received the notices about replacing the dashboard, I was having to take care of my mom that had been diagnosed with vascular dementia & Alzheimer’s. My husband threw away the notices thinking they were solicitations, so I never saw them. I love my car and have had no problems with it at all.
They refused to help me when I called and explained the situation. So, have any of you had this problem and missed the window for them to replace it? If so, what did you do?
They refused to help me when I called and explained the situation. So, have any of you had this problem and missed the window for them to replace it? If so, what did you do?
Pole Position
Joined: Dec 2019
Posts: 2,993
Likes: 608
From: The Jet City
I don't have a cracked dash pad, But I installed a http://covercraft.com dash pad. Quite a few different choices. I've used them on other vehicls, Mustang's/Camaro's, ect. I find the oem dash pad is really crudy/shotty for a Lexus....
Thread Starter
7th Gear
Joined: Nov 2019
Posts: 7
Likes: 4
From: TN
I don't have a cracked dash pad, But I installed a http://covercraft.com dash pad. Quite a few different choices. I've used them on other vehicls, Mustang's/Camaro's, ect. I find the oem dash pad is really crudy/shotty for a Lexus....
Driver
Joined: May 2020
Posts: 81
Likes: 19
From: MO
I had mine replaced by the dealer
What to do? I have a 2004 Rx330, only 187K miles, in excellent condition, except for the cracking dashboard. When we received the notices about replacing the dashboard, I was having to take care of my mom that had been diagnosed with vascular dementia & Alzheimer’s. My husband threw away the notices thinking they were solicitations, so I never saw them. I love my car and have had no problems with it at all.
They refused to help me when I called and explained the situation. So, have any of you had this problem and missed the window for them to replace it? If so, what did you do?
They refused to help me when I called and explained the situation. So, have any of you had this problem and missed the window for them to replace it? If so, what did you do?
Driver
Joined: May 2020
Posts: 81
Likes: 19
From: MO
Lucky Break
I just happened to be on the forums over the 4th of July weekend two years ago, and someone was talking about it and included a link. I got the replacement dash pad @ 20% off. My dealer took 10% off the labor as a military discount. All in all, it saved me a few hundred dollars. It was worth every penny to me.
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Pole Position
Joined: Dec 2013
Posts: 3,466
Likes: 920
From: wa
I just happened to be on the forums over the 4th of July weekend two years ago, and someone was talking about it and included a link. I got the replacement dash pad @ 20% off. My dealer took 10% off the labor as a military discount. All in all, it saved me a few hundred dollars. It was worth every penny to me.
BTW, Toyota is having a 25% off parts/acc sale r/n with free shipping over $75. Lexus may be doing the same (or it is the same).
Here is where I saw it; if there is Toyota parts overlap (obviously not this part), you can order it via any Toyota dealer and disc. Will automatically apply.
https://bobistheoilguy.com/forums/th.../#post-6693476
Driver
Joined: May 2020
Posts: 81
Likes: 19
From: MO
So you replaced the whole dashpad with factory? How much was the part (not install)?
BTW, Toyota is having a 25% off parts/acc sale r/n with free shipping over $75. Lexus may be doing the same (or it is the same).
Here is where I saw it; if there is Toyota parts overlap (obviously not this part), you can order it via any Toyota dealer and disc. Will automatically apply.
https://bobistheoilguy.com/forums/th.../#post-6693476
BTW, Toyota is having a 25% off parts/acc sale r/n with free shipping over $75. Lexus may be doing the same (or it is the same).
Here is where I saw it; if there is Toyota parts overlap (obviously not this part), you can order it via any Toyota dealer and disc. Will automatically apply.
https://bobistheoilguy.com/forums/th.../#post-6693476
The install was $1040.29 after my 10% military discount.
It is a labor intensive job, 6 hours worth. They remove a lot of parts from the old and put on the new, such as ac vents, clips and numerous other things. They did a fantastic job. You would never even know it wasn’t the original if you hadn’t witnessed the cracks themselves. No rattles at all.
I’m willing to bet it could be ordered through Toyota. I would certainly give it a try.
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