Service center wait time
Thread Starter
Driver School Candidate
Joined: May 2018
Posts: 43
Likes: 8
From: California
Service center wait time
Are you guys experiencing crazy long service wait time at your Lexus?
My LS speakers started developing some rattle in the last month. I am at the Lexus dealership trying to get it sorted.
Arrived at 11:15am. It’s currently 12:24pm and I am still waiting...
is this normal for Lexus? My experience with other European brands aren’t the same. With Porsche, I will be out within 15 mins.
My LS speakers started developing some rattle in the last month. I am at the Lexus dealership trying to get it sorted.
Arrived at 11:15am. It’s currently 12:24pm and I am still waiting...
is this normal for Lexus? My experience with other European brands aren’t the same. With Porsche, I will be out within 15 mins.
Pole Position
Joined: Jan 2013
Posts: 2,074
Likes: 204
From: California
Just depends on the location. If there's not another Lexus dealer within a few miles, they are always busy. I've noticed South Bay Lexus is usually booked for at least a week. Jim Faulk only a few days out.
Thread Starter
Driver School Candidate
Joined: May 2018
Posts: 43
Likes: 8
From: California
They sure are busy, but I went in with an appointment. it's pretty annoying to have to wait an hour plus, each time I need something fix.
Pit Crew
Joined: Aug 2014
Posts: 232
Likes: 36
From: TX
Thread Starter
Driver School Candidate
Joined: May 2018
Posts: 43
Likes: 8
From: California
Also my center arm rest wabbles I also want the dealer to fix that.
Last edited by Fwyt; Feb 12, 2019 at 04:30 PM.
Pit Crew
Joined: Aug 2014
Posts: 232
Likes: 36
From: TX
im curious; which songs are giving you grief?
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Are you guys experiencing crazy long service wait time at your Lexus?
My LS speakers started developing some rattle in the last month. I am at the Lexus dealership trying to get it sorted.
Arrived at 11:15am. It’s currently 12:24pm and I am still waiting...
is this normal for Lexus? My experience with other European brands aren’t the same. With Porsche, I will be out within 15 mins.
My LS speakers started developing some rattle in the last month. I am at the Lexus dealership trying to get it sorted.
Arrived at 11:15am. It’s currently 12:24pm and I am still waiting...
is this normal for Lexus? My experience with other European brands aren’t the same. With Porsche, I will be out within 15 mins.
Pit Crew
Joined: Aug 2014
Posts: 232
Likes: 36
From: TX
what was the verdict? Did they replace your speakers? On the armrest, is it an adjustment?
Thread Starter
Driver School Candidate
Joined: May 2018
Posts: 43
Likes: 8
From: California
for the armrest they said it’s by design (something about making sure that it will open even if we overfill it)... but they did adjust it somewhat to make it less noticeable.
Thread Starter
Driver School Candidate
Joined: May 2018
Posts: 43
Likes: 8
From: California
For the speakers, they said someparts in the rear shads were lose. But the parts are on back order...
for the armrest they said it’s by design (something about making sure that it will open even if we overfill it)... but they did adjust it somewhat to make it less noticeable.
as far as I can tell, may be 70% of the rattle is gone. But I can still hear rattle in my driver door. It’s much better than before... but still aren’t rattle free...
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