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Lexus of Westminster service center

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Old 01-18-10, 08:29 PM
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kevintq
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Default Lexus of Westminster service center

hey guys just got my 30k service done at lexus of westminster... great great service.. i highly recommend you guys request for Richard as your service advisor. Great guy, very knowledgeable since he into modding cars or used to be. He'll hook it up with good deals.

Last edited by RA40; 04-14-17 at 09:53 PM. Reason: merge like threads
Old 01-19-10, 01:02 AM
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SD.IS
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haha richard is very much still into modding cars. he hasn't told you what he drives yet has he? next time you're there ask him iF he's willing to show you. and yes indeed, the westminster service center is a great place. i go there for all my repairs
Old 01-19-10, 01:36 AM
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kevintq
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haha nah i know what he drives.. we were talking about it and modding in general
Old 01-19-10, 11:20 AM
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+1 for lexus of westminster.

i personally recommend charlie sarno, but that's just me.
Old 01-21-10, 12:04 AM
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Originally Posted by projectdna
+1 for lexus of westminster.

i personally recommend charlie sarno, but that's just me.
+1 for lexus of westminster and +2 for Richard. He's extremely helpful, kind, and generous. Charlie on the other hand (I went to him after because Richard was contantly tied up and now I know why), he went by the book and gave me a hard time and run around stating that I didn't have them install the F-sport springs so there's nothing he can do regarding the rear TSB even though I got the springs from them.

Verdict: Richard rocks! He was also able to give me a discount for my upcoming service.
Old 01-21-10, 12:18 AM
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+3 for Richard! He IS the MAN!!
Old 01-21-10, 07:23 AM
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I took my F into Westiminster A few weeks ago for the 5K, and because I have always run Mobil 1 in my performance cars I purchased and brought in my own oil. The service went smooth and quick, and I was out of there in just over an hour. But when I got home to put away the remainder of the oil, expecting to see 2 of the 12 quarts left, I found 4. I thought WTF don't they know this car holds 10 quarts. I checked the dip stick and found it to be 2 quarts low, so I added the additional oil, and called the service manager who apologized and said he would speak to the tech.

I have never been a big fan of dealers for minor services for the reason, I believe they are more concerned with quantity vs. quality. But for any of you with a F, you may want to check your oil level if you have had it serviced at Westminister. Just a heads up, BTW, I will be heading back for one more try at 10K. We'll see what happens then. Maybe I should ask for Richard this time around, regardless I know I will be checking my oil before I leave.

Last edited by hwy1isf; 01-21-10 at 01:35 PM.
Old 01-21-10, 07:40 AM
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Richard is da man!!
Old 01-21-10, 11:00 AM
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made an appointment for this sat for service.
Old 01-21-10, 11:04 AM
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I got my FSPORT sway bar from Westminister via Ebay. Great communication!
Old 01-21-10, 11:36 AM
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+1 for richard! Pete is also a great guy also!! i would definitely recommend either one of them.
Old 01-21-10, 12:45 PM
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i love their free coffee machine!
Old 01-21-10, 01:42 PM
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Originally Posted by vinh
i love their free coffee machine!
I understand the positive strokes, it is a very nice waiting room but Lexus must have designed the F to hold 10 quarts of oil for a reason, and if it is OK to run only 8 I'm sure they would have let us know.

BTW, I would imagine you can buy a pretty nice coffee machine for a F's engine.
Old 01-21-10, 02:20 PM
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Originally Posted by loftus112
+1 for lexus of westminster and +2 for Richard. He's extremely helpful, kind, and generous. Charlie on the other hand (I went to him after because Richard was contantly tied up and now I know why), he went by the book and gave me a hard time and run around stating that I didn't have them install the F-sport springs so there's nothing he can do regarding the rear TSB even though I got the springs from them.

Verdict: Richard rocks! He was also able to give me a discount for my upcoming service.
sometimes, you just have to know what to say to make things happen...
Old 01-21-10, 02:37 PM
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Originally Posted by projectdna
sometimes, you just have to know what to say to make things happen...
OHhh believe me, I know how to talk and make people work it. That's when I got the run around with him.


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