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Old Apr 18, 2019 | 07:32 PM
  #61  
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Sorry, DerrickM. Seems like one problem was traded for another. Which place did the work? I am shocked they didn't take more pride in their work. Hope insurance helps get it all right.
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Old Apr 18, 2019 | 08:57 PM
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Originally Posted by FatherTo1
Sorry, DerrickM. Seems like one problem was traded for another. Which place did the work? I am shocked they didn't take more pride in their work. Hope insurance helps get it all right.
If they had kept it clean the paint would have been amazing! You can't tell it was repainted--they matched and blended so perfectly. But the dirt in the paint and the fact they obviously struggled to get the doors apart and back together is heartbreaking. I don't want to name names since this is still an unresolved situation--but I'm curious to see what my insurance agent will say, since they recommended this outfit.
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Old Apr 18, 2019 | 08:59 PM
  #63  
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just had the bumpers resprayed on mine, and it was comical

took an extra week but now its flawless


Im not surprised they messed up the door trim , like I was saying in another thread its low quality workmanship everywhere you go
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Old Apr 19, 2019 | 05:36 AM
  #64  
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Originally Posted by 1WILLY1
...like I was saying in another thread its low quality workmanship everywhere you go
Agreed. More so at every OEM dealership, IMO.
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Old Apr 19, 2019 | 08:00 PM
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Talked to the insurance agency and the body shop today. Insurance company says to give them another chance to make it right. After that if I'm not satisfied they will reopen the claim and go from there.
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Old Apr 20, 2019 | 11:28 AM
  #66  
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Originally Posted by DerrickM
Talked to the insurance agency and the body shop today. Insurance company says to give them another chance to make it right. After that if I'm not satisfied they will reopen the claim and go from there.
Sounds like you have some reasonable options - good for you!

Who is your insurance carrier? They sound like quality.
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Old Apr 20, 2019 | 02:34 PM
  #67  
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Originally Posted by Oliver Enterprises
Agreed. More so at every OEM dealership, IMO.
lol , I had mine dropped off at the dealer to get an estimate to have my front bumper resprayed (tons of rock chips)

When I went to pick it up they dinged my quarter panel and denied it …. that was just the start of a long comical journey which lasted weeks.
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Old Apr 22, 2019 | 07:02 PM
  #68  
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Originally Posted by RandyV
Who is your insurance carrier? They sound like quality.
State Farm.
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Old Apr 29, 2019 | 06:19 PM
  #69  
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Okay, I think this whole sad story is finally behind me. Took my car in to the body shop today to have some issues resolved and it looks like they took care of everything. Paint looks like it never happened, and the doors now appear to be put back together correctly. I did have to do some detailing, especially to the trunk. I guess it's true what they say--body shops are some of the dirtiest places on the planet. I had to get into all the little nooks and crannies to get paint dust out of there. Anyway, the car looks perfect and I'm glad the ordeal is over.
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Old Apr 30, 2019 | 02:50 PM
  #70  
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Glad to hear its behind you!
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Old Apr 30, 2019 | 02:56 PM
  #71  
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Thank you Steve. I am going to go ahead and have the interior detailed just to make sure there's no paint dust lingering in the carpets or vents and such.
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Old May 2, 2019 | 07:36 PM
  #72  
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Detailers came today and only charged me $75; said the car was so clean they only needed an hour to do everything. They're recommending some expensive paint protective layers for later when the new paint is dry. I'll start a new thread on that.
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Old May 2, 2019 | 07:42 PM
  #73  
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PS - These guys buff and wax cars for a living and they said the new paint was amazing.
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Old May 5, 2019 | 12:40 PM
  #74  
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So if this happens, you're just out the amount of your deductible on the comprehensive portion of your insurance, correct? And you pick the shop...just like when you get in an accident?
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Old May 5, 2019 | 01:12 PM
  #75  
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Originally Posted by jrmckinley
So if this happens, you're just out the amount of your deductible on the comprehensive portion of your insurance, correct? And you pick the shop...just like when you get in an accident?
Yes, exactly. I paid my deductible and picked a body shop. My mistake was not also getting a quote from the local Lexus dealer who has their own body shop.
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