New Navi Disk, New Navi Problem (Dirty laser?) - ClubLexus - Lexus Forum Discussion

Go Back  ClubLexus - Lexus Forum Discussion > Lexus Model Forums > LS Models > LS - 3rd Gen (2001-2006)
New Navi Disk, New Navi Problem (Dirty laser?) >

New Navi Disk, New Navi Problem (Dirty laser?)

Notices
LS - 3rd Gen (2001-2006) Discussion topics related to the flagship Lexus LS430

New Navi Disk, New Navi Problem (Dirty laser?)

Old 11-04-18, 10:57 AM
  #1  
BTC89LS400
Rookie
Thread Starter
 
BTC89LS400's Avatar
 
Join Date: Dec 2016
Location: Maryland
Posts: 59
Thanked 5 Times in 2 Posts
Question New Navi Disk, New Navi Problem (Dirty laser?)

So I decided to shell out the money for a 110% certified OEM Denso DVD Navigation update disk, the last of the last, the 2015 update. I followed the steps to uncover and spit out the old disk, which was surprisingly the first gen 2001 disk, and replaced it with the new one. Things went smooth and the update worked until I get in the car the following night and pressed the OK to the Warning Message to have it wait a while before saying "NO DISK DETECTED" I read up and tested the unit, heard it spool up the disk and read, but still "NO DISK DETECTED" but I believe it to be a dirty laser head and its having trouble reading. I took the unit apart the best I could, undoing the cover and giving the board a thorough cleaning getting rid of any dirt or dust, but was unable to take apart the DVD unit within.

Best bet to send it to a tech specialist to have it checked and cleaned or.... ?


*!*!*PROBLEM FIXED*!*!* Took it to my local Lexus dealer and they gave the DVD unit a thorough cleaning, re-calibrated the machine and got it working again.

Last edited by BTC89LS400; 11-07-18 at 06:54 PM.
BTC89LS400 is offline  
Old 11-04-18, 11:23 AM
  #2  
Jkallinen
Rookie
 
Join Date: Jan 2017
Location: MN
Posts: 62
Thanked 2 Times in 2 Posts
Default

Bad Disk. Had no problems with my update disk.
Jkallinen is online now  
Old 11-04-18, 03:41 PM
  #3  
Bocatrip
Lexus Champion
 
Join Date: May 2006
Location: Fl
Posts: 2,473
Thanked 45 Times in 44 Posts
Default

Originally Posted by Jkallinen View Post
Bad Disk. Had no problems with my update disk.
I tend to agree that itís most likely a disc problem. If you got it from an authorized dealer you should be able to return it for another. That way you will confirm itís a disc problem. Did you get it from the dealer or a vendor online?
Bocatrip is online now  
The Following User Says Thank You to Bocatrip For This Useful Post:
BTC89LS400 (11-04-18)
Old 11-04-18, 04:02 PM
  #4  
Jkallinen
Rookie
 
Join Date: Jan 2017
Location: MN
Posts: 62
Thanked 2 Times in 2 Posts
Default

When I bought my disks from Ebay they sent me both regions. I have to use the western nav disk but have the eastern nav if you would like it. Send me a private message
for your address and I will mail it off to you. I would bet it works.
Jkallinen is online now  
The Following User Says Thank You to Jkallinen For This Useful Post:
BTC89LS400 (11-04-18)
Old 11-04-18, 09:12 PM
  #5  
BTC89LS400
Rookie
Thread Starter
 
BTC89LS400's Avatar
 
Join Date: Dec 2016
Location: Maryland
Posts: 59
Thanked 5 Times in 2 Posts
Default

Originally Posted by Bocatrip View Post

I tend to agree that itís most likely a disc problem. If you got it from an authorized dealer you should be able to return it for another. That way you will confirm itís a disc problem. Did you get it from the dealer or a vendor online?
I got it from Lexus of Silver Spring, MD (A DarCars group) so I'm gonna call them up and when I get the free time head over and explain what happened.
BTC89LS400 is offline  
Old 11-04-18, 09:13 PM
  #6  
BTC89LS400
Rookie
Thread Starter
 
BTC89LS400's Avatar
 
Join Date: Dec 2016
Location: Maryland
Posts: 59
Thanked 5 Times in 2 Posts
Default

Originally Posted by Jkallinen View Post
When I bought my disks from Ebay they sent me both regions. I have to use the western nav disk but have the eastern nav if you would like it. Send me a private message
for your address and I will mail it off to you. I would bet it works.
Yeah if the dealership cant help me out that'll be great!! Now, I was going to do this but, like what happened to you they sent both disks, and I also feared they were bootlegged and would just jam my system. So if the disks work, yeah I'll hit you up for them. Thanks!!
BTC89LS400 is offline  
Old 11-07-18, 06:52 PM
  #7  
BTC89LS400
Rookie
Thread Starter
 
BTC89LS400's Avatar
 
Join Date: Dec 2016
Location: Maryland
Posts: 59
Thanked 5 Times in 2 Posts
Default

So I shelled out the money to have it looked over and what the dealership did was just give the DVD player a thorough cleaning, re-calibrated it and got it working. Thanks so much for the help guys!!
BTC89LS400 is offline  
Old 11-08-18, 08:52 AM
  #8  
jyates383
Driver School Candidate
 
Join Date: Jul 2018
Location: FL
Posts: 41
Thanks: 0
Thanked 0 Times in 0 Posts
Default

Originally Posted by BTC89LS400 View Post
So I shelled out the money to have it looked over and what the dealership did was just give the DVD player a thorough cleaning, re-calibrated it and got it working. Thanks so much for the help guys!!
Do you know what they did to clean it? I took my old one apart when it was having issues reading discs and didn't have any luck. I replaced mine with a used unit and so far so good.
jyates383 is offline  
Old 11-08-18, 01:58 PM
  #9  
aypues
Lead Lap
 
aypues's Avatar
 
Join Date: Feb 2008
Location: CA
Posts: 644
Thanked 3 Times in 3 Posts
Default

I did the exact same thing a few months ago!
Was on 12.1 but thought I should get final version 15.1.
Bought on eBay but had dealer install when in for a service, no charge to do.
Glad I did it!
aypues is offline  
Old 11-08-18, 07:27 PM
  #10  
FatherTo1
Lexus Test Driver
 
FatherTo1's Avatar
 
Join Date: Apr 2016
Location: Sacramento, CA
Posts: 1,379
Thanked 68 Times in 60 Posts
Default

Originally Posted by aypues View Post
I did the exact same thing a few months ago!
Was on 12.1 but thought I should get final version 15.1.
Bought on eBay but had dealer install when in for a service, no charge to do.
Glad I did it!
They definitely shouldn't charge you to simply eject the old disc and insert the new disc. It really is that simple, other than removing one or two case screws on the LS trunk DVD drive. I have replaced the Nav disc several times on both ES 330 and LS 430. Only takes a few minutes.
FatherTo1 is online now  
Old 11-08-18, 10:17 PM
  #11  
aypues
Lead Lap
 
aypues's Avatar
 
Join Date: Feb 2008
Location: CA
Posts: 644
Thanked 3 Times in 3 Posts
Default

Originally Posted by FatherTo1 View Post
They definitely shouldn't charge you to simply eject the old disc and insert the new disc. It really is that simple, other than removing one or two case screws on the LS trunk DVD drive. I have replaced the Nav disc several times on both ES 330 and LS 430. Only takes a few minutes.
i tried once but it was a big hassle. One of my screws was partially stripped so made it more difficult. Then it wouldnít come up correctly. I just let them handle it.
aypues is offline  
Old 11-09-18, 05:38 AM
  #12  
Johnhav430
Lexus Fanatic
 
Join Date: Sep 2016
Location: PA
Posts: 5,672
Thanked 188 Times in 176 Posts
Default

I bought a disc before I got my car, from eBay. It didn't even occur to me that it may not be factory authorized. When it came, it looked like it were from Toyota and the latest available for 10/16 (maybe it was late '15 don't remember). Worked fine.

I would say if old disc worked, new does not, put old back in. If it works again then you know. It was a little bit of a pita but not a big deal, though I would not update again. Just checked eBay and I paid $12.95.

p.s when I think about it the label looked genuine not printed off of a ink jet or anything. Prolly like old never been opened cell phones, they wind up on a secondary market.
New 2016 Gen 4 Toyota Lexus Navigation Map GPS Update DVD Version 15.1 U30
ITEM PRICE:
US $12.95
Johnhav430 is offline  
Old 11-11-18, 03:26 PM
  #13  
BTC89LS400
Rookie
Thread Starter
 
BTC89LS400's Avatar
 
Join Date: Dec 2016
Location: Maryland
Posts: 59
Thanked 5 Times in 2 Posts
Default

Originally Posted by jyates383 View Post
Do you know what they did to clean it? I took my old one apart when it was having issues reading discs and didn't have any luck. I replaced mine with a used unit and so far so good.
I didnt tell them that I had actually taken the cover off and did a light cleaning of the unit before coming to them, but they said they had cleaned the unit. Tested it, did another test and proved it was "Trested" (actually printed on my receipt.)

However, the first 2 times the unit fired up again with "NO DISK DETECTED" but after the 3rd it found the disk and did its thing. Sadly, that was only short lived as the next day, and still is doing "NO DISK DETECTED"

That was a waste of cash. And I got more in the pipe line, need to refresh my front suspension and all 4 brakes rotors and pads.
BTC89LS400 is offline  


Thread Tools
Search this Thread

Contact Us Archive Advertising Cookie Policy Privacy Statement Terms of Service

© 2018 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: