Oil change nightmare.
#1
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Oil change nightmare.
Car needed an oil change (250 F sport). So I went to a local car wash who does oil changes. I have brought my g37 there plenty of times in the past with no issues.
Long story short I am sitting in the car as they are emptying the oil from underneath and instruct the attendant that I am doing a “regular” oil change. Of course he tries to sell me a full synthetic however I kindly tell him Im good with a conventional oil change. All good, they are about to drop my filter and start refilling. Now starts the drama.
The manager comes over and tells him that we can’t do a regular oil change for him. So I hear the message and sit tight until he comes over. I tell him, it’s my car I’m good with the regular oil. The manager comes to me and says well we can’t do that. I said well I’m not getting fu€ked today so do me a favor and let’s just get this over with. He tells me to get out, get the fu€k out. He starts screaming don’t drop the filter. Brings 5 quarts of some random oil (luckily it was new) and before I know it fills my car up and closes my hood and says go, now. I’m not the confrontational type so I left peacefully.
Figured I would share my experience today. Regretting not going to the dealer but it is what it is. For anyone wondering where this was it was a car wash on river street in Hackensack NJ.
Long story short I am sitting in the car as they are emptying the oil from underneath and instruct the attendant that I am doing a “regular” oil change. Of course he tries to sell me a full synthetic however I kindly tell him Im good with a conventional oil change. All good, they are about to drop my filter and start refilling. Now starts the drama.
The manager comes over and tells him that we can’t do a regular oil change for him. So I hear the message and sit tight until he comes over. I tell him, it’s my car I’m good with the regular oil. The manager comes to me and says well we can’t do that. I said well I’m not getting fu€ked today so do me a favor and let’s just get this over with. He tells me to get out, get the fu€k out. He starts screaming don’t drop the filter. Brings 5 quarts of some random oil (luckily it was new) and before I know it fills my car up and closes my hood and says go, now. I’m not the confrontational type so I left peacefully.
Figured I would share my experience today. Regretting not going to the dealer but it is what it is. For anyone wondering where this was it was a car wash on river street in Hackensack NJ.
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Turismo (10-29-17)
#3
The word random oil is scary,I would get an oil change ASAP from a trusted place. Another advise is to bring your own oil and filters (bought from an official dealer) since some places utilize counterfeit oil. BTW this car needs synthetic to avoid carbon buildup issue.
Anyway the place you choose to change oil at seems too shady and should be reported.
Anyway the place you choose to change oil at seems too shady and should be reported.
#5
Pole Position
https://www.clublexus.com/forums/is-...this-okay.html
#6
Pole Position
Answer: He's not an owner, it isn't his car, so he doesn't care.
https://www.clublexus.com/forums/is-...this-okay.html
https://www.clublexus.com/forums/is-...this-okay.html
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LeapFrog (10-28-17)
#7
Lexus Champion
Conventional oil and regular fuel.
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#8
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Thread Starter
Correct I am not an owner so I don’t care. The whole not caring thing is harsh but it’s the truth. Why sugar coat it? And this is why I never buy used either too many people like me.
After the fiasco I went to another place I have been to in the past and started all over. Next oil change I’m going to the dealer they usually have a special just to mix it up. I have a year left on my lease can’t blow the car up.
After the fiasco I went to another place I have been to in the past and started all over. Next oil change I’m going to the dealer they usually have a special just to mix it up. I have a year left on my lease can’t blow the car up.
Last edited by isosunrise; 10-28-17 at 10:23 AM.
#10
#11
Intermediate
On the other it, maybe the shop has a policy of putting in whatever is recommended in the owner's manual since the car is so new. I can see them insisting on putting in synthetic when it calls for it in such a new car under warranty. They could be covering their a** in the event something goes wrong and don't want to get blamed for putting in the wrong oil in the event of an warranty claim at Lexus for engine failure.
I'm assuming this place didn't take your money for the oil they put back in nor didn't give you a receipt.
I'm assuming this place didn't take your money for the oil they put back in nor didn't give you a receipt.
#12
Lead Lap
OP is just a cheap a** who can't afford to maintain it properly. It's unfortunate new cars sometimes go to people like that.
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