Try unplugging the battery for an hour or so and see if it resets. Also on the nav screen when you start the car theres a hidden eject button, keep pressing on the top right corner of the screen and should eject disc.

 

 

Its worth giving it a shot, its very little effort in pressing the hidden button and unplugging the battery. Maybe something will reset inside!

If you have no luck with that pull out the dvd player, and open it up while it is plugged in to see inside what is actually going on. Worst case you will end up buying a used dvd player off junkyard or ebay

 

https://www.ebay.com/itm/2006-2011-L...frcectupt=true

 

I’ve tried the ejecting, the gears were trying to do something but didn’t reset anything. Taking the dvd drive out is what I’m afraid of. I’ve read that the dash has to be taken out to access it?

 

Sorry to say, but it's broken. I have tried every method to reinsert the disk, but it's just broken. I ended up buying a used one from ebay and swapped it out. With this new (used) one, I will leave my disk there until the car dies or if/when I sell it. With Google maps, I don't even use the navigation in our car anymore, but it's needed for other things like maintenance reminders. So, while we need a disk in there, we don't need the latest one.

 

 

After you remove the dvd, I would still take it apart to see if something internally came undone

 

My mechanic removed it, and I put it back together with his guidance. That was a couple of years ago, so I can't give you give step by step instructions. I do remember you'd have to remove the shifter ****, the center piece, and the glove compartment. Sorry, I can't be any more specific.