Notices
Site Suggestions & Problems Bring up any suggestions, questions or problems concerning ClubLexus. If you need to test a forum feature, post here too. Note - questions about your Lexus do not belong in this forum!

VIP Auto Salon communication problem (not a current CL vendor)

Thread Tools
 
Search this Thread
 
Old Oct 24, 2012 | 07:36 PM
  #121  
PurduePete's Avatar
PurduePete
Lexus Test Driver
 
Joined: Jun 2010
Posts: 1,125
Likes: 9
From: IL
Default

Originally Posted by clarkish
Purdue Pete, what is our order number. I'd be glad to credit
Back your order no questions asked. I apologize for the late response.

For those that are still waiting on products and have not yet been followed up with or need status please email sales@vipautosalon.com as I do monitor the emails that come in to that. As mentioned in previews posts we are going through management / restructuring. Please bare with us through this transition.
Check your PM and email Clark. Lets see where this unfolds. You're lucky I'm just asking back my original amount!
Reply
Old Oct 27, 2012 | 06:38 AM
  #122  
passnu2's Avatar
passnu2
Lexus Champion
Photogenic
Photoriffic
Shutterbug
Liked
iTrader: (33)
 
Joined: Feb 2007
Posts: 13,965
Likes: 13
From: .....
Default

maybe this is where your money went

wonder how many members founded this project/build?
Reply
Old Nov 1, 2012 | 02:19 AM
  #123  
PurduePete's Avatar
PurduePete
Lexus Test Driver
 
Joined: Jun 2010
Posts: 1,125
Likes: 9
From: IL
Default

I received my original refund in the form of a cashier's check. Today is the 1 year anniversary of this mess. Thanks to all the readers and comments. I'm pretty sure you had a big part in my refund.

Good riddance to VIP AutoSalon, what a horrible experience it was. Moving on...
Reply
Old Nov 17, 2012 | 03:54 AM
  #124  
kauaian's Avatar
kauaian
Lexus Test Driver
iTrader: (18)
 
Joined: Mar 2008
Posts: 936
Likes: 5
From: OKC
Default

I had a decent amount of stuff in my cart and decided to do some research on the business in reference before checking out and I am glad I did! They "supposedly" have access to some very nice products but I won't consider giving them my business based on how they treated a lot of CL members.
Reply
Old Nov 18, 2012 | 08:36 AM
  #125  
AznFob's Avatar
AznFob
Driver School Candidate
 
Joined: Jun 2010
Posts: 7
Likes: 0
From: tx
Default

i ordered the kw v3 coilover for my isf for the past 1 month still waiting ..omg....
Reply
Old Nov 19, 2012 | 12:40 AM
  #126  
yammy's Avatar
yammy
Driver
iTrader: (4)
 
Joined: Jul 2012
Posts: 190
Likes: 1
From: California
Default

Thank god I didn't purchase from this site. I'm already frustrated by reading the horrific experiences you guys had. I wonder how I would be if I was the victim. Someone should just have vipautosalon site shut down.
Reply
Old Nov 27, 2012 | 08:05 AM
  #127  
Kitty2IS's Avatar
Kitty2IS
Lead Lap
 
Joined: Dec 2011
Posts: 522
Likes: 0
From: CA
Default VIP Auto Salon

Hi guys,

Just wondering if anyone know if VIP auto Salon is still in business. I ordered something a little over a year ago and still have not received it today. They never replied my email, text, or phone calls. Anyone else having issue with them?

It's getting very frustrating. If they are not out of business then they just have the worst possible customer service
Reply
Old Nov 27, 2012 | 08:18 AM
  #128  
heyarms's Avatar
heyarms
Pole Position
iTrader: (5)
 
Joined: Oct 2009
Posts: 2,918
Likes: 40
From: SoTX
Default

Originally Posted by Kitty2IS
Hi guys,

Just wondering if anyone know if VIP auto Salon is still in business. I ordered something a little over a year ago and still have not received it today. They never replied my email, text, or phone calls. Anyone else having issue with them?

It's getting very frustrating. If they are not out of business then they just have the worst possible customer service
Sorry to hear another bad story with them... California Secretary of State still shows their status as "Suspended". They claimed to be addressing the issue months ago (as seen in this thread dating Sept. 7, 2012):

Originally Posted by clarkish
Hi Guys,

Quickly addressing the the Secretary of State status, as bad as it may look from the outside, all this is a simple statement of information update, of which has been submitted and being processed as we speak. We hadn't updated the information from our last location.
I hope they refund you soon!!
Reply
ClubLexus Stories

Celebrating Lexus & Toyota from Around the Globe

story-0

TRD Off-Road Premium: Best 2026 4Runner, Except This One Thing

 Michael S. Palmer
story-1

Top 10 Lexus & Toyotas to Drive Before You Die!

 Joe Kucinski
story-2

Top 10 Lexus/Toyotas With The LEAST 5-Year Depreciation

 Joe Kucinski
story-3

Lexus LC500 Convertible Auction: A Preview of Rising Values?

 Brett Foote
story-4

GX 550 vs TX 550: Best 3-Row Luxury Lexus Family Hauler

 Michael S. Palmer
story-5

9 Best Lexus Models You Can Buy for Half Price (And 1 You Shouldn't!)

 Joe Kucinski
story-6

2026 Lexus NX Buyer's Guide: Models, Features, Prices & More!

 Brett Foote
story-7

Top 10 Reasons to Buy a Lexus TX 550h+ (& 3 Reasons to AVOID!)

 Michael S. Palmer
story-8

Top 10 Lexus & Toyota Models of the 1990s RANKED!

 Joe Kucinski
story-9

10 Great Toyotas That Could Have Been Lexus Models

 Joe Kucinski
Old Nov 27, 2012 | 08:29 AM
  #129  
Kitty2IS's Avatar
Kitty2IS
Lead Lap
 
Joined: Dec 2011
Posts: 522
Likes: 0
From: CA
Default

It's been impossible to get in contact with them
Reply
Old Nov 28, 2012 | 09:08 AM
  #130  
kydoshin's Avatar
kydoshin
Driver School Candidate
 
Joined: Jul 2009
Posts: 35
Likes: 0
From: CA
Default

I'm with you on that one Kitty2IS
Reply
Old Nov 28, 2012 | 10:09 AM
  #131  
passnu2's Avatar
passnu2
Lexus Champion
Photogenic
Photoriffic
Shutterbug
Liked
iTrader: (33)
 
Joined: Feb 2007
Posts: 13,965
Likes: 13
From: .....
Default

Originally Posted by Kitty2IS
It's been impossible to get in contact with them
Originally Posted by kydoshin
I'm with you on that one Kitty2IS

being your both in CA why not show up to their business address
Reply
Old Nov 29, 2012 | 11:36 PM
  #132  
Kitty2IS's Avatar
Kitty2IS
Lead Lap
 
Joined: Dec 2011
Posts: 522
Likes: 0
From: CA
Default

tried.. they not there
Reply
Old Nov 30, 2012 | 05:42 AM
  #133  
passnu2's Avatar
passnu2
Lexus Champion
Photogenic
Photoriffic
Shutterbug
Liked
iTrader: (33)
 
Joined: Feb 2007
Posts: 13,965
Likes: 13
From: .....
Default

sounds like its time to take legal action against them.
Reply
Old Nov 30, 2012 | 07:47 AM
  #134  
heyarms's Avatar
heyarms
Pole Position
iTrader: (5)
 
Joined: Oct 2009
Posts: 2,918
Likes: 40
From: SoTX
Default

It's been mentioned before, but maybe the project 4GS is where everyones money is going...


https://www.clublexus.com/forums/clu...ml#post7625321

Good luck to everyone
Reply
Old Dec 10, 2012 | 03:13 AM
  #135  
IS25Heaven's Avatar
IS25Heaven
Lexus Test Driver
iTrader: (8)
 
Joined: Jan 2009
Posts: 1,125
Likes: 2
From: SOcal
Default

Did everybody get their issues resolved?
Reply



All times are GMT -7. The time now is 04:21 PM.

story-0
TRD Off-Road Premium: Best 2026 4Runner, Except This One Thing

Slideshow: diving into 4Runner TRD Off-Road Premium's pricing, performance, fuel economy, features, and amenities!

By Michael S. Palmer | 2026-04-23 13:09:18


VIEW MORE
story-1
Top 10 Lexus & Toyotas to Drive Before You Die!

Slideshow: the 10 Lexus and Toyota vehicles you need to drive before you die.

By Joe Kucinski | 2026-04-23 10:34:24


VIEW MORE
story-2
Top 10 Lexus/Toyotas With The LEAST 5-Year Depreciation

Slideshow: Top 10 Lexus/Toyota models with the lowest 5-year depreciation rate.

By Joe Kucinski | 2026-04-08 12:19:06


VIEW MORE
story-3
Lexus LC500 Convertible Auction: A Preview of Rising Values?

The LC hasn't even disappeared from the Lexus lineup yet, and we're already seeing signs of an explosive market.

By Brett Foote | 2026-04-06 09:25:02


VIEW MORE
story-4
GX 550 vs TX 550: Best 3-Row Luxury Lexus Family Hauler

Slideshow: comparing the pricings, specs, power, fuel economy, fun-factor, and features of the GX 550 Luxury+ and TX 550h+ Luxury.

By Michael S. Palmer | 2026-03-19 13:44:11


VIEW MORE
story-5
9 Best Lexus Models You Can Buy for Half Price (And 1 You Shouldn't!)

Slideshow: 9 best Lexus models you can buy for half price and 1 you should avoid

By Joe Kucinski | 2026-03-19 12:01:07


VIEW MORE
story-6
2026 Lexus NX Buyer's Guide: Models, Features, Prices & More!

Here's everything you need to know about the latest NX.

By Brett Foote | 2026-03-19 11:56:59


VIEW MORE
story-7
Top 10 Reasons to Buy a Lexus TX 550h+ (& 3 Reasons to AVOID!)

Slideshow: reviewing the 2026 Lexus TX 550h+ Luxury plug-in hybrid crossover SUV!

By Michael S. Palmer | 2026-03-05 19:04:47


VIEW MORE
story-8
Top 10 Lexus & Toyota Models of the 1990s RANKED!

Slideshow: Top 10 Lexus and Toyota model of the 1990s ranked.

By Joe Kucinski | 2026-03-04 12:35:11


VIEW MORE
story-9
10 Great Toyotas That Could Have Been Lexus Models

Slideshow: 10 Toyotas that could have been Lexus models.

By Joe Kucinski | 2026-02-19 11:44:33


VIEW MORE