The navigation door stopped working about 6 months ago while the navigation screen still worked fine. Two weeks ago the door started to work as it should be, but today it stopped working again.

According to other threads people have published this could be from the door being off-track, a broken motor, and a blown fuse. Obviously none of these scenarios could be apply in our case.

Btw, I checked all fuses and could not find any problems with them.
Thanks very much in advance for your thoughts or suggestions

 

The only probable thing is that the door might be off its track. When you start it do you hear a motor trying to work?

 

Thank you for your comment. No, I don't hear a motor trying to work. I don't think the door is off its track because it worked for two weeks and stopped working again. It seems to me there is a bad connection some where...

 

Yea if that's the case, that is most probably what's causing it. I recommended you try and take it to a reputable car mechanic who is proficient with car electronics. They might be able to fix the problem for a lesser cost than the dealer.

 

Did you find the problem ? My navigation door is stuck in the open position.