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Navigation screen not working, flashes pink screen every 12 seconds

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Old Jun 7, 2016 | 06:38 AM
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Default Navigation screen not working, flashes pink screen every 12 seconds
Have this happened to you? If so, what happened and how to fix it, thanks. 2016 4RX (5k miles)
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Old Jun 7, 2016 | 07:08 AM
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This happened to my wife's new RX350 this morning as well. Dealership says that it's a "network problem affecting a lot of vehicles right now"

<rant>
Ok, so -- it's good to know that it's not my particular vehicle... However, it is VERY CONCERNING that a "cloud problem" has made it so I cannot use navigation or the radio in my new car. Why the hell does my car need a connection to any network for me to use navigation (which gets its information from the $219 MicroSD card in the dash!)
</rant>
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Old Jun 7, 2016 | 07:12 AM
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Hold down the power button to reboot it and see if it clears up.
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Old Jun 7, 2016 | 07:16 AM
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Pressing/holding the button made no difference. The Lexus logo appeared, but that was it.

The dealer said their phone is ringing off the hook as it's a network problem affecting many vehicles.
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Old Jun 7, 2016 | 07:57 AM
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Issue is nation-wide and is affecting vehicles equipped with nav and lexus enform.

Manual reset by disconnecting battery for 10 minutes will bring systems back online
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Old Jun 7, 2016 | 07:58 AM
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Default Alert: Nav system locking up
Issue is nation-wide and is affecting vehicles equipped with nav and lexus enform.

Manual reset by disconnecting battery for 10 minutes will bring systems back online
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Old Jun 7, 2016 | 08:02 AM
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Just took my car in for service about this issue today. Nav was flashing though. Not sure if its related.
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Old Jun 7, 2016 | 08:03 AM
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It is related
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Old Jun 7, 2016 | 08:04 AM
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Boooo just happened to me today.
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Old Jun 7, 2016 | 08:39 AM
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So if my wife is uncomfortable taking a wrench to her 2-week-old car, she will need to make a service appointment to have this done?
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Old Jun 7, 2016 | 08:48 AM
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Originally Posted by tyler561
So if my wife is uncomfortable taking a wrench to her 2-week-old car, she will need to make a service appointment to have this done?
I just dropped the car off and Lexus gave me a loaner to use in the meantime.
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Old Jun 7, 2016 | 08:59 AM
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nation-wide? Really?
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Old Jun 7, 2016 | 09:54 AM
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Originally Posted by tyler561
So if my wife is uncomfortable taking a wrench to her 2-week-old car, she will need to make a service appointment to have this done?
Your dealer will have to be the one to answer that.

I was just out for about 20 minutes and it didn't happen to me (Texas).
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Old Jun 7, 2016 | 10:05 AM
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Here's an RC owner dealing with issues too.
https://www.clublexus.com/forums/rc-...resetting.html
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Old Jun 7, 2016 | 10:26 AM
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I started my RX and it went blank
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