RC F (2015-present) Discussion topics related to the RC F model

Radio/NAV Screen Keeps Resetting

Thread Tools
 
Search this Thread
 
Old 06-07-16, 06:15 AM
  #1  
TruPlaya26
Lexus Champion

Thread Starter
iTrader: (4)
 
TruPlaya26's Avatar
 
Join Date: Jul 2006
Location: Miami, FL
Posts: 2,379
Received 4 Likes on 4 Posts
Default Radio/NAV Screen Keeps Resetting

This morning I got in my car and pulled out of my driveway like normal. SAT Radio playing, everything good. After about 10 min I stopped at McDonald's to get some breakfast and turned the car off. When I come back to my car and start it, it starts normal, SAT radio playing.

After about 30 seconds the screen goes blank and the system resets itself, music stops. The screen turns back on and shows the Lexus "Welcome" screen as if I just started the car. About every 15 - 20 seconds after that it keeps doing the same thing. I tried shutting the car off and restarting it, hoping maybe it would reset the system and nothing, same issue. I had to drive to work with the screen and radio resetting itself every 15 - 20 seconds, very annoying.

Has anyone experienced this, and have a simple fix before I have to take it to the dealer? I know all the updates and downloads available for the car and NAV system have been done so I'm not sure what could be causing this? Everything else in the car works fine and has not been affected by this, even the backup camera works fine.
Old 06-07-16, 06:40 AM
  #2  
nelson143
Driver
 
nelson143's Avatar
 
Join Date: Sep 2015
Location: California
Posts: 169
Received 3 Likes on 3 Posts
Default

How weird, this also happened to my car this morning. I haven't had any of the recent updates though. My screen resets every 5 seconds.
Old 06-07-16, 06:42 AM
  #3  
yardie876
Lexus Champion
 
yardie876's Avatar
 
Join Date: Sep 2012
Location: SoFlo
Posts: 3,438
Received 87 Likes on 73 Posts
Default

I'd say try resetting the system yourself by holding the power button. Hopefully that'll kick it out of the reboot cycle. But every 15 seconds is a lot. That barely gives you enough time to reset it yourself, sheesh.
Old 06-07-16, 07:39 AM
  #4  
dchar
Lexus Champion
 
dchar's Avatar
 
Join Date: Feb 2013
Location: SoCal
Posts: 2,954
Received 223 Likes on 178 Posts
Default

It looks like a network thing...several people on the 4RX forum are experiencing something similar. They reported that their dealer is getting swamped with phone calls this morning about the issue.
Old 06-07-16, 07:43 AM
  #5  
JT2MA71
Moderator
iTrader: (7)
 
JT2MA71's Avatar
 
Join Date: Dec 2006
Location: WA
Posts: 2,367
Received 1,511 Likes on 655 Posts
Default

Happened to mine once before and I actually posted the same question. It only rebooted once though. Here's the thread

https://www.clublexus.com/forums/rc-...e-driving.html

Last edited by JT2MA71; 06-07-16 at 07:48 AM.
Old 06-07-16, 08:38 AM
  #6  
TruPlaya26
Lexus Champion

Thread Starter
iTrader: (4)
 
TruPlaya26's Avatar
 
Join Date: Jul 2006
Location: Miami, FL
Posts: 2,379
Received 4 Likes on 4 Posts
Default

I spoke to my service advisor who happens to be a friend of mine, and he told me I'm the 6th person who has called him with the same complaint this morning. He says it's an issue on Lexus end and not something wrong with the car. He said the only *possible* fix is to disconnect the battery for a bit and reconnect and hope that resets the system. He said it has worked on a few cars and has not worked on others. So for right now if that doesn't work we're going to be stuck with this issue until Lexus resolves it.
Old 06-07-16, 10:02 AM
  #7  
yardie876
Lexus Champion
 
yardie876's Avatar
 
Join Date: Sep 2012
Location: SoFlo
Posts: 3,438
Received 87 Likes on 73 Posts
Default

A network thing? That's insane. Makes OTA hacking sound plausible considering a network issue could chase the system to get stuck in a reboot loop.
Old 06-07-16, 10:51 AM
  #8  
CAWjr
Rookie
 
CAWjr's Avatar
 
Join Date: Nov 2015
Location: Georgia
Posts: 59
Likes: 0
Received 5 Likes on 1 Post
Default

2016 GX owner here. Happened to me at lunchtime.
Old 06-07-16, 11:09 AM
  #9  
Raykwon02
Driver
 
Raykwon02's Avatar
 
Join Date: Mar 2015
Location: FL
Posts: 168
Likes: 0
Received 5 Likes on 5 Posts
Default

I just logged in to look up this issue because it started happening to my car this morning. The radio just keeps powering on and off over and over. Hopefully Lexus fixes this "network issue" quickly.
Old 06-07-16, 01:22 PM
  #10  
Lexus61030
Driver School Candidate
 
Lexus61030's Avatar
 
Join Date: Feb 2016
Location: GA
Posts: 44
Likes: 0
Received 0 Likes on 0 Posts
Default

There's a nation-wide problem with Lexus Enform that's causing the vehicle's system to crash.

No updates yet. Disconnecting battery can temporarily bring systems online, but this is a brand new problem that just started today.
Old 06-07-16, 01:55 PM
  #11  
LXSDO
Advanced
 
LXSDO's Avatar
 
Join Date: Nov 2015
Location: CA
Posts: 627
Received 147 Likes on 103 Posts
Default

Happened once for the first time for me today as well. Crazy that it's happening across multiple cars. Y2k bug?
Old 06-07-16, 02:46 PM
  #12  
Akiho
Rookie
 
Akiho's Avatar
 
Join Date: Jul 2015
Location: California
Posts: 78
Likes: 0
Received 1 Like on 1 Post
Default Same problem this afternoon too..

Hey, Club Lexus Members

I started my RCF this afternoon around 1pm and restarted it 3 times. I have the exact issues too. I drove perfectly fine to work, 20 miles away and the Navigation, Music and Center Console Screen keeps resetting every 10-15 seconds. Hopefully, Lexus fixes this bug without having to go to the dealership tomorrow. :-(

Regards,
Akiho (Bruce)
Old 06-07-16, 05:03 PM
  #13  
rjw972
Driver School Candidate
 
rjw972's Avatar
 
Join Date: Jan 2015
Location: TX
Posts: 29
Likes: 0
Received 0 Likes on 0 Posts
Default

I had to take my vehicle to the dealership to fix the issue; took about 30 minutes. On my home I noticed my NAV screen would switch to NIGHT mode and DAYTIME mode when I went under a bridge or the sun got blocked. I normally have this switched to DAYTIME mode all the time and went to MENU then to DISPLAY and the DAYTIME mode option is gone. I have a 2015 NX 300h but wondered if anyone was experiencing this problem?
Old 06-07-16, 05:18 PM
  #14  
LXSDO
Advanced
 
LXSDO's Avatar
 
Join Date: Nov 2015
Location: CA
Posts: 627
Received 147 Likes on 103 Posts
Default

It's on Jalopnik now

http://jalopnik.com/lexus-owners-exp...nav-1781158360
Old 06-07-16, 06:34 PM
  #15  
SleepKing
Driver School Candidate
 
SleepKing's Avatar
 
Join Date: Nov 2012
Location: California
Posts: 29
Likes: 0
Received 0 Likes on 0 Posts
Default

It's a widespread issue that's affecting a lot of the newer models

http://www.theverge.com/2016/6/7/118...are-update-bug

My gf's 13' RX has not had the issue, however my 15' RCF got the issue this afternoon after work. Just got home and disconnected the negative and it seemed to have done the trick. However some are reporting that it reappears after an hour, so I'll check back later

EDIT: It's a been a few hours since, and I tried starting my car again and the issue is gone. My theory is that now that Lexus is aware of the issue, they've stopped the OTA software push so cars won't be receiving the buggy update anymore. Those earlier today that have tried the battery trick and had the same issue come up again was probably due to Lexus unaware of the issue and was still pushing the update.

Last edited by SleepKing; 06-07-16 at 11:13 PM.


Quick Reply: Radio/NAV Screen Keeps Resetting



All times are GMT -7. The time now is 05:43 PM.