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2019 Tailgate issue

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Old Nov 27, 2023 | 08:50 AM
  #1  
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Default 2019 Tailgate issue

Sorry if this has been covered but I couldn't find the exact situation I'm looking for.
The rear tailgate intermittently does not go down. Rather, almost immediately after it begins it's downward travel, it suddenly halts, emits a single long beep sound, and remains in place. It's similar to a garage door sensing something in the path of the closing door and reversing itself. But there's never anything in the path of the tailgate. I'd say this happens about once every 3-4 attempts.
I've had to manually push the tailgate closed, but I can't imagine that's good for it.
Any insight on this?
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Old Nov 28, 2023 | 08:46 AM
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F3Woody...suggestion..your tailgate may need to be re-calibrated. Link to a video explaining how its done Good luck.
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Old Nov 28, 2023 | 09:04 AM
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A re calibration! And a simple one, at that! I'll give it a whirl tonight.
Thanks so much for this link @danais7
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Old Dec 20, 2023 | 06:28 AM
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Update: The recalibration didn't solve it. It's still not closing.
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Old Dec 21, 2023 | 12:15 AM
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Default Power back door

What can cause the power back door to stop and return to it's open position? Kinda like a garage door when there's something in front of the sensor. It wouldn't let me upload a .mp4 (maybe its time to move into the 21st century 🤷‍♀️) so here's a link to a video of its behavior.

https://photos.app.goo.gl/mua1e9abZTuWpec97
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Old Dec 21, 2023 | 06:58 AM
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Originally Posted by jcg0324
Try doing a re-calibration. Here's the video:

https://youtu.be/T5hoOkNZInE

See post 2&4.
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Old Dec 28, 2023 | 08:33 AM
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Originally Posted by Savage
What can cause the power back door to stop and return to it's open position? Kinda like a garage door when there's something in front of the sensor. It wouldn't let me upload a .mp4 (maybe its time to move into the 21st century 🤷‍♀️) so here's a link to a video of its behavior.

https://photos.app.goo.gl/mua1e9abZTuWpec97
This video is almost exactly what I'm getting, but mine does a single long beep and the door stops where it is - it doesn't retreat upward.
I'm trying to research sensor problems but just not finding anything so far.
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Old Dec 29, 2023 | 02:34 AM
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Originally Posted by F3Woody
This video is almost exactly what I'm getting, but mine does a single long beep and the door stops where it is - it doesn't retreat upward.
I'm trying to research sensor problems but just not finding anything so far.
Mine hasn't been malfunctioning since I posted so I haven't tried the recalibration yet. I didn't want to risk jinxing it until it happens again.
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Old Dec 29, 2023 | 05:17 AM
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Originally Posted by Savage
Mine hasn't been malfunctioning since I posted so I haven't tried the recalibration yet. I didn't want to risk jinxing it until it happens again.
I'll knock on wood for you!
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Old Oct 14, 2024 | 07:58 PM
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Default trunk sometimes doesn't open

2020 RX 450H

This has been intermittently happening. Symptom is that the trunk keeps beeping (a single long beep) but does not open (or close). This is true whether I use the key fob or the button in the car.

I could force it to open and close manually (with a lot of resistance), and after that it works again.

One shop says it's the motor but costs over $1K to fix.

Anyone run into the same issue?
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