Tailgate won't open
Thread Starter
Racer
Joined: Mar 2011
Posts: 1,817
Likes: 229
From: wa
Tailgate won't open
We have 2011 RX350.
Wife just called and, through beeping noise heard, said that tailgate won't open. She can't open it from the handle. if dash button is pressed, it starts opening and then shuts close. Plus the beeping noise saying tailgate is ajar.
I am hoping it's simple "something got jammed somewhere" situation but suggestions are greatly appreciated.
Thank you
Wife just called and, through beeping noise heard, said that tailgate won't open. She can't open it from the handle. if dash button is pressed, it starts opening and then shuts close. Plus the beeping noise saying tailgate is ajar.
I am hoping it's simple "something got jammed somewhere" situation but suggestions are greatly appreciated.
Thank you
Thread Starter
Racer
Joined: Mar 2011
Posts: 1,817
Likes: 229
From: wa
Guess it's solved. She went to some seminar last night, I told her to try to open tailgate from the fob button and help it to go up by hand. No idea if she did so or not - it's 5am - but I checked car 5 minutes ago and tailgate goes up and closes from hand just fine.
Driver
Joined: Apr 2016
Posts: 80
Likes: 15
From: Chester Springs, PA
We had something similar. My mom was taking stuff out of the rear when the tailgate started to close on her (she or my dad accidentally activated it). As it was coming down, she pushed up on it and started to making a clicking sound. I wasn't there, but she told me that the tailgate went back to the open position and wouldn't close (electrically). We tried all the tricks found on this forum, even the switch in the glove box. Nothing worked. After a few weeks, we forgot about it and had it serviced at Toyota. I asked them to take a look at it. When it was done, the tailgate was working normally. I was a little upset as I KNOW I tried everything, but the service manager told me about the button in the glove box. He said that's all the tech did was turn it on. It may not work the first time, but it eventually will (?). I'm still befuddled by it, LOL.
Thread Starter
Racer
Joined: Mar 2011
Posts: 1,817
Likes: 229
From: wa
Salim, she says it all works well after she gave it a nudge by hand yesterday. Of course, she didn't let me know until I called her this am. Oh well. She said it was cargo net that caught at the bottom of the tailgate and prevented it from shutting close tight, so it started acting up.
Anything better than taking to Lexus dealer.
Button in the glove box? I know only about TPSM reset button there. Another one?
Anything better than taking to Lexus dealer.
Button in the glove box? I know only about TPSM reset button there. Another one?
CL Community Team
Joined: Apr 2001
Posts: 16,559
Likes: 1,385
From: Austin, TX
Good to know that the problem was due to binding in the lock mechanism. I would immediately discard the net [if you use it buy another one]. If the thing is loose enough to tangle up, it will do again.
Salim
Salim
Thread Starter
Racer
Joined: Mar 2011
Posts: 1,817
Likes: 229
From: wa
Naahh, we'll be fine. She let it snake down onto the carpet as she brought in a bunch of garden mix bags. Likely, pulling those out, she dragged net where the latch goes. it's OEM net, we never had issue with it. She "got the memo".
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