Why did you buy the RX?
Thread Starter
Pole Position
Joined: Sep 2014
Posts: 308
Likes: 1
From: CA
Why did you buy the RX?
I'm curious why did you guys buy your RX, what were the top 5 reasons in the order of importance.
Value. You got a good bang for your buck, in absolute terms and also compared to competitors.
Refinement. You appreciate the comfort, quality, fit and finish.
Reliability. You liked the standard warranty and the way Lexus keeps winning top spots for the most reliable cars.
Technology. You were excited by the RX's tech gizmos.
Performance. You were excited by the acceleration and the dynamics.
I'll go first:
1. Value
2. Refinement
3. Reliability
4. Technology
5. Performance
Value. You got a good bang for your buck, in absolute terms and also compared to competitors.
Refinement. You appreciate the comfort, quality, fit and finish.
Reliability. You liked the standard warranty and the way Lexus keeps winning top spots for the most reliable cars.
Technology. You were excited by the RX's tech gizmos.
Performance. You were excited by the acceleration and the dynamics.
I'll go first:
1. Value
2. Refinement
3. Reliability
4. Technology
5. Performance
Rookie
Joined: Nov 2014
Posts: 91
Likes: 6
From: Ohio
We moved to Cleveland which has TERRIBLE roads and needed something that was more comfortable than our BMW which was pretty harsh on the roads and potholes here. My wife wanted an SUV and the Lexus was the most comfortable. Couldn't justify the extra 15k for an X5 and the reliability was a plus as well.
Pit Crew
Joined: Jul 2012
Posts: 212
Likes: 10
From: AZ.
We started with our RX's in July 2009, the month I retired. We planned to travel extensively several months at a time, which we still are, so needed lots of cargo space for luggage etc. We use virtually all the 80 cubic feet of cargo space with the seats folded down. Only place our dog would fit is between the seats, thus was #1 on our list before considering everything else. The rest of our list has exceeded expectations and couldn't be happier. Dog still very happy with the ride.
1. Dog carrier fits and fastens between front seats.
2. Hybrid technology for us.
3. Lexus RX quality reputation.
4. Lexus RX reliability and safety.
5. Comfort and luxury.
1. Dog carrier fits and fastens between front seats.
2. Hybrid technology for us.
3. Lexus RX quality reputation.
4. Lexus RX reliability and safety.
5. Comfort and luxury.
Intermediate
Joined: Jan 2007
Posts: 328
Likes: 41
From: NH
1. Reliability, we put 220,000 on the '02 and our daughter drives it today.
2. Refinement, my wife worked hard and needed to be spoiled in retirement.
5. Value, please the car cost twice as much as our first house.
5. Technology, more stuff to break. There is a reason you find a plastic cover when you raise the hood.
5. Performance, it weighs two tons and has a six cylinder.
2. Refinement, my wife worked hard and needed to be spoiled in retirement.
5. Value, please the car cost twice as much as our first house.
5. Technology, more stuff to break. There is a reason you find a plastic cover when you raise the hood.
5. Performance, it weighs two tons and has a six cylinder.
Driver School Candidate
Joined: Jul 2015
Posts: 2
Likes: 0
From: PA
Lexus' reputation for excellence.
I wanted only the best for my dream car
It was at the top of my bucket list
I just look at it and it makes me happy!
I wanted only the best for my dream car
It was at the top of my bucket list
I just look at it and it makes me happy!
Last edited by gistsr; Jul 13, 2015 at 07:32 AM.
Racer
Joined: Jun 2001
Posts: 1,676
Likes: 18
From: So California
For my Lexi:
1. Reliability
2. Service
3. Luxury
4. Performance
5. Technology
Those aren't however, what I consider my perfect car would have, but realistically, my answer varies based on the specific needs I have for a vehicle, then how a particular mfgr appears IMHO to step up to that plate. More info on my views are located on my personal website on the "What's Important" tab of THIS PAGE. 2. Service
3. Luxury
4. Performance
5. Technology
Last edited by BertL; Jul 12, 2015 at 10:34 AM. Reason: English. I should be paying more attention to autocorrection!
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Lexus Test Driver
Joined: Jul 2012
Posts: 1,086
Likes: 9
From: West Yorkshire
Got the RX450h F-Sport back in 2012 when it first launched. Been an RX customer for nearly 11 years now as I had a 2nd Gen RX which I bought new in 2004.
My order is:
1. Value (spec for spec, cheaper than all competitors and I got a good deal)
2. Refinement (RXh is super quiet - love it!)
3. Technology (HUD, ML, hybrid drivetrain etc etc)
4. Performance (pretty quick for a 2 tonne SUV. The figures are misleading as the mid-range acceleration is very good)
5. Reliability (was pretty much a given for the RX)
My order is:
1. Value (spec for spec, cheaper than all competitors and I got a good deal)
2. Refinement (RXh is super quiet - love it!)
3. Technology (HUD, ML, hybrid drivetrain etc etc)
4. Performance (pretty quick for a 2 tonne SUV. The figures are misleading as the mid-range acceleration is very good)
5. Reliability (was pretty much a given for the RX)
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Instructor
Joined: Nov 2011
Posts: 787
Likes: 52
We initially bought an RX for the value, and because we loved the quality of the interior. I think Lexus has nailed the "passenger experience". They also do an exceptional job of keeping the purpose of a specific model in mind as they design and refine it. As we gained experience with our RXs, we found more and more to like about them. My top 5 likes are:
1. Value
2. Refinement
3. Performance
4. Size
5. Reliability
I would also add service, but that's a dealership and/or Lexus attribute as opposed to an RX attribute.
1. Value
2. Refinement
3. Performance
4. Size
5. Reliability
I would also add service, but that's a dealership and/or Lexus attribute as opposed to an RX attribute.
Pole Position
Joined: Jan 2006
Posts: 267
Likes: 1
From: TX
Been with Lexus since 2004 I think (bought a used 2002 RX and it was a MAJOR purchase for us).
The reason we did it:
We would drive by one and go "what SUV is that?"
But in the end:
1. Reputation for Reliability
2. Resale Value
3. Luxury
4. Salesman
5. Status
After the purchase:
Loved how quiet it was. Loved the soft ride. Yes, many people don't like the "boat" feeling, but I loved how smooth it was. It's not a driver's car, but it wasn't intended to be.
Our Lexus salesman was the ONLY salesman I've dealt with who didn't care how we looked, didn't care that we were waffling, didn't try to push us for the sale, didn't feed us lies to try and sell (like "i've got someone else coming to look at this" BS).
He would just hand us the keys to go take another test drive. Told us to pick whatever car we wanted out there and take it for however long we wanted.
It was the best experience. Too bad he's retired, but our new salesman is just as great.
The reason we did it:
We would drive by one and go "what SUV is that?"
But in the end:
1. Reputation for Reliability
2. Resale Value
3. Luxury
4. Salesman
5. Status
After the purchase:
Loved how quiet it was. Loved the soft ride. Yes, many people don't like the "boat" feeling, but I loved how smooth it was. It's not a driver's car, but it wasn't intended to be.
Our Lexus salesman was the ONLY salesman I've dealt with who didn't care how we looked, didn't care that we were waffling, didn't try to push us for the sale, didn't feed us lies to try and sell (like "i've got someone else coming to look at this" BS).
He would just hand us the keys to go take another test drive. Told us to pick whatever car we wanted out there and take it for however long we wanted.
It was the best experience. Too bad he's retired, but our new salesman is just as great.
Last edited by Mors; Jul 13, 2015 at 08:21 AM. Reason: added comments for "after the purchase"
Instructor
Joined: Oct 2013
Posts: 908
Likes: 59
From: Lincon, CA
We bought ours because it looks like a rocket ship. In other words, we liked the color and the style. We've since learned of the build quality, value, low upkeep and dealer support.
The other side of the coin is that we would not buy one based on the commercials on TV. Macho guy running away from a plumbing leak? What are they thinking?
Ray A.
The other side of the coin is that we would not buy one based on the commercials on TV. Macho guy running away from a plumbing leak? What are they thinking?
Ray A.
Intermediate
Joined: Oct 2013
Posts: 381
Likes: 31
From: Napa, CA
Given the OPs list:
1. Refinement - comfort
2. Reliability
3. Technology - a bit disappointed in retrospect
4. Performance
5. Value
My wife has only to sit in the driver's seat for a few seconds to know if a car is going to work for her. The Lexus RX is comfortable for both of us and very easy to drive on long trips.
Lexus and RX reliability were very important to us.
We replaced a 2002 Highlander and the 2014 RX350 was a technology upgrade. In reading and reviewing technology in other vehicles there are features that were only available in a factory ordered RX or not available at all in the RX. The technology area of cars is moving very fast but it seems Lexus is lagging. This is an area I am interested in and something I will look more closely at for our next purchase.
I like being able to pull into opposing traffic to pass and feeling confident the RX will get around the low moving car or truck. I also like the way iRX handles and how easy it is to drive on long trips.
I guess if you roll all the above up we felt the RX was a good value as we made the purchase. We certainly felt the BMW and Volvo were not as good a value.
1. Refinement - comfort
2. Reliability
3. Technology - a bit disappointed in retrospect
4. Performance
5. Value
My wife has only to sit in the driver's seat for a few seconds to know if a car is going to work for her. The Lexus RX is comfortable for both of us and very easy to drive on long trips.
Lexus and RX reliability were very important to us.
We replaced a 2002 Highlander and the 2014 RX350 was a technology upgrade. In reading and reviewing technology in other vehicles there are features that were only available in a factory ordered RX or not available at all in the RX. The technology area of cars is moving very fast but it seems Lexus is lagging. This is an area I am interested in and something I will look more closely at for our next purchase.
I like being able to pull into opposing traffic to pass and feeling confident the RX will get around the low moving car or truck. I also like the way iRX handles and how easy it is to drive on long trips.
I guess if you roll all the above up we felt the RX was a good value as we made the purchase. We certainly felt the BMW and Volvo were not as good a value.
Pole Position
Joined: Mar 2009
Posts: 3,426
Likes: 7
From: VA
We initially bought an RX for the value, and because we loved the quality of the interior. I think Lexus has nailed the "passenger experience". They also do an exceptional job of keeping the purpose of a specific model in mind as they design and refine it. As we gained experience with our RXs, we found more and more to like about them. My top 5 likes are:
1. Value
2. Refinement
3. Performance
4. Size
5. Reliability
I would also add service, but that's a dealership and/or Lexus attribute as opposed to an RX attribute.
1. Value
2. Refinement
3. Performance
4. Size
5. Reliability
I would also add service, but that's a dealership and/or Lexus attribute as opposed to an RX attribute.
I'm on my fourth RX, same line up as yours!
