White Dust Particles on Dash
Thread Starter
Driver
Joined: Jun 2006
Posts: 118
Likes: 1
From: Calgary Ab.
Lexus called me today and after they took a look at the pictures they are concerned. They have advised the service people to replace the a/c exchange
and heater motor and core if necessary. The parts are ordered and will be in
next Wed. My car will have to be overnight for them to have time to complete the repair. They have also asked me to give them a sample of the particles that are collecting on the dash.(and its not dry skin or dandruff geeezze)
We will wait and see what happens.
I will keep you posted
and heater motor and core if necessary. The parts are ordered and will be in
next Wed. My car will have to be overnight for them to have time to complete the repair. They have also asked me to give them a sample of the particles that are collecting on the dash.(and its not dry skin or dandruff geeezze)
We will wait and see what happens.
I will keep you posted
Lead Lap
Joined: Mar 2007
Posts: 456
Likes: 2
From: CA
Interesting developments - thanks for keeping us in the loop.
Personally, I found the particles to be very small. I didn't give much thought to breaking them down or investigating further. My guess is consistent with other thoughts - that this is simply mold-preventing coating residue that didn't stick. If I continue to see the particles after a few months - or if we get updated information that this is a product issue - I'll plan on pursuing further.
Personally, I found the particles to be very small. I didn't give much thought to breaking them down or investigating further. My guess is consistent with other thoughts - that this is simply mold-preventing coating residue that didn't stick. If I continue to see the particles after a few months - or if we get updated information that this is a product issue - I'll plan on pursuing further.
Thread Starter
Driver
Joined: Jun 2006
Posts: 118
Likes: 1
From: Calgary Ab.
RXOwner:
The larger particles are firm but the rest are like an ash and if you wipe them with your finger it leaves a trail just like a cigerette ash.
Mandyfig:
If you go the the link I posted below you can see the photo album and how much collected in a three day period.
VroomVroom:
I agree with your conclusion I also think it is break down of a coating either on the heater or a/c exhange.
Faymester:
My RX is still underwarranty and the service manger has indicated there will be no charges.
here is the link to my photo album if anyone wants to take a look at the bunch of pictures I sent to Lexus.
http://picasaweb.google.com/ccds22/R...articleProblem
if you double click on the thumb nails you will get a good large picture
The larger particles are firm but the rest are like an ash and if you wipe them with your finger it leaves a trail just like a cigerette ash.
Mandyfig:
If you go the the link I posted below you can see the photo album and how much collected in a three day period.
VroomVroom:
I agree with your conclusion I also think it is break down of a coating either on the heater or a/c exhange.
Faymester:
My RX is still underwarranty and the service manger has indicated there will be no charges.
here is the link to my photo album if anyone wants to take a look at the bunch of pictures I sent to Lexus.
http://picasaweb.google.com/ccds22/R...articleProblem
if you double click on the thumb nails you will get a good large picture
Last edited by ccds; Jun 27, 2007 at 06:28 PM.
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Driver
Joined: May 2006
Posts: 183
Likes: 1
From: NY
RXOwner:
The larger particles are firm but the rest are like an ash and if you wipe them with your finger it leaves a trail just like a cigerette ash.
Mandyfig:
If you go the the link I posted below you can see the photo album and how much collected in a three day period.
VroomVroom:
I agree with your conclusion I also think it is break down of a coating either on the heater or a/c exhange.
Faymester:
My RX is still underwarranty and the service manger has indicated there will be no charges.
here is the link to my photo album if anyone wants to take a look at the bunch of pictures I sent to Lexus.
http://picasaweb.google.com/ccds22/R...articleProblem
if you double click on the thumb nails you will get a good large picture
The larger particles are firm but the rest are like an ash and if you wipe them with your finger it leaves a trail just like a cigerette ash.
Mandyfig:
If you go the the link I posted below you can see the photo album and how much collected in a three day period.
VroomVroom:
I agree with your conclusion I also think it is break down of a coating either on the heater or a/c exhange.
Faymester:
My RX is still underwarranty and the service manger has indicated there will be no charges.
here is the link to my photo album if anyone wants to take a look at the bunch of pictures I sent to Lexus.
http://picasaweb.google.com/ccds22/R...articleProblem
if you double click on the thumb nails you will get a good large picture
(knock on wood) i dont.....best of luck getting that taken care of!!
Thread Starter
Driver
Joined: Jun 2006
Posts: 118
Likes: 1
From: Calgary Ab.
No appointment yet with Lexus.
Parts are supposed to be here sometime this week, the a/c exchange was coming out of California.
Lexus dealer said he would call as soon as it arrives and then do the work.
Parts are supposed to be here sometime this week, the a/c exchange was coming out of California.
Lexus dealer said he would call as soon as it arrives and then do the work.