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LS500 Too Complicated

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Old Feb 14, 2021 | 09:48 AM
  #1  
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Angry LS500 Too Complicated

I lease a 2018 LS500 and have for three years. I have leased or owned a Lexus for 29 years and love the cars. But this LS500 is not the car for me. I have to go through six steps to turn on the seat warmer. Opening the sun roof (it used to just have a sliding cover) is via a switch above your head. You can wreck the car just trying to find the switch. Visibility is horrible with all the 4" wide posts framing the back windows. Just a blind spot. I can go on and on. Consumer Reports gave the car a rating of 52, when Accords, the Genesis G90 and the Avalon were getting 90's. I am turning in the car in 6 weeks. I have already bought my replacement car: a 2017 LS460. Back to manageable technology. I don't think the LS500's great looks inside and out will save it though. Are all luxury cars ruining themselves with fancy electronics?
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Old Feb 14, 2021 | 11:37 AM
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nope just lexus/toyota doing 10 years of stupidity in development

laughable their effort
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Old Feb 14, 2021 | 09:44 PM
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Originally Posted by GaryWylie
I lease a 2018 LS500 and have for three years. I have leased or owned a Lexus for 29 years and love the cars. But this LS500 is not the car for me. I have to go through six steps to turn on the seat warmer. Opening the sun roof (it used to just have a sliding cover) is via a switch above your head. You can wreck the car just trying to find the switch. Visibility is horrible with all the 4" wide posts framing the back windows. Just a blind spot. I can go on and on. Consumer Reports gave the car a rating of 52, when Accords, the Genesis G90 and the Avalon were getting 90's. I am turning in the car in 6 weeks. I have already bought my replacement car: a 2017 LS460. Back to manageable technology. I don't think the LS500's great looks inside and out will save it though. Are all luxury cars ruining themselves with fancy electronics?
Understand your frustration. You would think that a big company like Toyota would have done usability studies to inform the simplest design for the user. It appears they selected form over function. A clean design without buttons in favor of a software interface that requires more steps to activate the functions. Another drawback with this approach is that the functions are locked out when the car is in motion. Enjoy the LS460.

Last edited by Savjam; Feb 14, 2021 at 09:55 PM.
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Old Feb 16, 2021 | 01:30 AM
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I had the same frustrations when I test drove the new LS500. It's stupid to go through couple menus to turn on ventilated or heated features. I bought the LS460 as well and saved over $20k.
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Old Feb 16, 2021 | 02:15 AM
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My GS has voice controls for pretty much everything, I'd imagine the LS has similar if not better functionality with voice controls.

A blind spot mirror combined with the cameras is the best option for modern cars with less visibility in the rear.
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Old Feb 16, 2021 | 11:53 AM
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Climate Concierge is the intended solution, set and forget. Tap up the temp a degree and the heated
seat comes on low. Tap up a couple degrees and the seat jumps to level two and the steering wheel
heater comes on. Passenger side is off until someone joins you. Temps and fans ramp down as the
car (and you) warm up.

The satellite band records up to 60 minutes of programing for 20 of the 36 presets. When you surf
into a preset channel you get the very beginning of the song or discussion. Our smart phones do
a couple of things better than our flip phones did, just gotta know when to fold em.
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Old Feb 16, 2021 | 01:58 PM
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I hear where you're coming from. On my CT it was so easy to turn on the radio and select a source. One tap on each clearly labeled physical buttons to tap my source or my station pre-set. With my new 2021 ES I just bought, I have to perform 4D chess in my mind to select a source by tapping several buttons on the screen by clicking around on a mouse pad that either goes too slow or too fast. Volume up and down on the steering wheel? Can no longer be done by feel with raised buttons. The buttons are flush/flat for aesthetics so I have to look down on the wheel.
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Old Feb 16, 2021 | 09:39 PM
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Originally Posted by GaryWylie
I lease a 2018 LS500 and have for three years. I have leased or owned a Lexus for 29 years and love the cars. But this LS500 is not the car for me. I have to go through six steps to turn on the seat warmer. Opening the sun roof (it used to just have a sliding cover) is via a switch above your head. You can wreck the car just trying to find the switch. Visibility is horrible with all the 4" wide posts framing the back windows. Just a blind spot. I can go on and on. Consumer Reports gave the car a rating of 52, when Accords, the Genesis G90 and the Avalon were getting 90's. I am turning in the car in 6 weeks. I have already bought my replacement car: a 2017 LS460. Back to manageable technology. I don't think the LS500's great looks inside and out will save it though. Are all luxury cars ruining themselves with fancy electronics?
Can you set it on auto?
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Old Feb 17, 2021 | 01:07 PM
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I can definitely see the frustration with the seat heater situation. And yes I agree that heated/cooled seats should be buttons, not buried in the screen. Having said that, the 2021 LS has a dedicated button to take you to this screen directly and it's also a touch screen. So a step in the right direction but buttons are preferable. Also using voice commands with the LS 500 are light years ahead of the LS 460. So much easier!
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Old Feb 20, 2021 | 06:26 AM
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Key to voice commands are: she doesn't talk as fast as I do... wait for the trill before speaking
and always start with a verb... dial 987-765-3211, call John Smith mobile, find nearby Dunkin',
tune 93.1 FM, raise temperature.
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Old Feb 22, 2021 | 03:59 PM
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[QUOTE=mcomer;10997555]Key to voice commands are: she doesn't talk as fast as I do... wait for the trill before speaking
and always start with a verb... dial 987-765-3211, call John Smith mobile, find nearby Dunkin',
Please make this car less complicated

Last edited by Lexuss07; Feb 22, 2021 at 04:12 PM.
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Old Feb 22, 2021 | 04:12 PM
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Originally Posted by GaryWylie
I lease a 2018 LS500 and have for three years. I have leased or owned a Lexus for 29 years and love the cars. But this LS500 is not the car for me. I have to go through six steps to turn on the seat warmer. Opening the sun roof (it used to just have a sliding cover) is via a switch above your head. You can wreck the car just trying to find the switch. Visibility is horrible with all the 4" wide posts framing the back windows. Just a blind spot. I can go on and on. Consumer Reports gave the car a rating of 52, when Accords, the Genesis G90 and the Avalon were getting 90's. I am turning in the car in 6 weeks. I have already bought my replacement car: a 2017 LS460. Back to manageable technology. I don't think the LS500's great looks inside and out will save it though. Are all luxury cars ruining themselves with fancy electronics?
....ya think this car is complicated? It is unmanageable tech at its finest, and you have that measly touch pad to do everything because you have no touchscreen. It is horrible, and there is no button on the dash to adjust the airflow (face, floor, defrost) either, because you have to go in 5 screens to do so. The joke is by the time you got to the train station (when there was no Covid) and 4 screens later, you would have finally figured out how to turn on the heated seats!

A car is as good as its tech, and the tech is far more manageable in the 2017 model." And you get a full-size spare in the 2017 where there is no run-flats like in the 2018.

Congrats on your 2017!

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Old Feb 24, 2021 | 04:53 PM
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We just bought an RX350 on Jan. 28, 2021. Woe love it and it's not a STUPID SUV !! EJ Dossary, EE
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Old Mar 6, 2021 | 11:11 AM
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Lexus probably did the usability test with 18 year olds who don’t even have a drivers licence.
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Old Mar 6, 2021 | 02:50 PM
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[QUOTE=703;11007564]Lexus probably did the usability test with 18 year olds who don’t even have a drivers licence.[/QUOTES
I think that's how I ended up getting mine cause the person who had it before only put 9000 miles on it.
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