Sudden total brake failure

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Jun 15, 2021 | 07:13 PM

#31

LeX2K

Lexus Fanatic

Joined: Sep 2010

Posts: 26,004

Likes: 4,313

From: Alberta

IMO this was caused by human error didn't happen by itself.

Jun 15, 2021 | 07:28 PM

#32

jgscott

Lexus Champion

iTrader: (1)

Joined: Apr 2005

Posts: 12,642

Likes: 1,953

From: GA

Quote:

Originally Posted by intruder

Just got the car back. Looks like there is some paint, wheel and tire damage. I tried all kinds of chemicals that I have to wash it off. Nothing is working.

That's why I said to get the fluid off asap. It could have peeled the paint and/or clear coat if left further. Looks like it got under and damaged the clear coat.

Jun 15, 2021 | 10:42 PM

#33

HOMER350

Racer

Joined: Mar 2018

Posts: 1,589

Likes: 317

From: SoCal

Quote:

Originally Posted by sqlboy2000

^^^^ Agreed on Lexus corporate and documenting everything.
Email them the whole thing (email is an excellent timestamped record of communication) and you should get some results based on my experience with them.

That's the ticket. But like said start with the dealer.

If they had bad news or great news, it's NO news unless it's in an email.

If it were me I would email then go in to follow up in person asking they email you whatever response they give you verbally.