IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Alert: Nav system locking up

Old Jun 7, 2016 | 09:40 PM
  #91  
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Originally Posted by mooondog
Having the same issue starting today. Got the car back in Sept 2015. LS460 brand new. Today I turned on my car, when it got to the "warning screen" it would then automatically re-boot itself every 5 seconds. So annoying that a car this expensive would have this issue. Ridiculous quite honestly.
I have an IS350 and the system is rebooting on me too. The radio and nav worked when I started the car but shortly after it went into reboot. Such an imposition!!!!
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Old Jun 7, 2016 | 09:43 PM
  #92  
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Originally Posted by nayuta
this just happened to me roughly 9 pm EST tonight. 2014 IS350 FSport. East Coast
To me tonight too at about 6pm PST (Los Angeles) in my 2015 IS350 FSport
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Old Jun 7, 2016 | 10:04 PM
  #93  
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This just happened to me earlier after work on the way home. I unplugged negative battery wire for 5 mins, put back and after reloaded, works again. Whew! Must be a bad signal via satellite reason people in various locations have been affected.?
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Old Jun 7, 2016 | 10:15 PM
  #94  
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Drove around a bit tonight after 9:30pm CST. Car hadn't been used all day before then. No issues popped up with my nav during my drive.
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Old Jun 8, 2016 | 04:44 AM
  #95  
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It only seems to be vehicles with Enform active, is that correct? Has anyone been affected without Enform? Seems a good reason that every owner affected gets Enform free for LIFE after they fix this glitch. And just WHY didn't Enform push a notice to drivers about a glitch after it was clearly a wide spread issue? They send me all kinds of other messages. Disappointing.
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Old Jun 8, 2016 | 04:51 AM
  #96  
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Originally Posted by kellens
It only seems to be vehicles with Enform active, is that correct? Has anyone been affected without Enform? Seems a good reason that every owner affected gets Enform free for LIFE after they fix this glitch. And just WHY didn't Enform push a notice to drivers about a glitch after it was clearly a wide spread issue? They send me all kinds of other messages. Disappointing.
I'm thinking the same thing regarding active Enform subscriptions. I don't have a current subscription and I don't have this issue (as of yesterday).

If the affected vehicles are on a continuous reboot loop, then sending a notice would be futile, since you couldn't see it anyway.
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Old Jun 8, 2016 | 04:53 AM
  #97  
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Does anyone know when or how this will be fixed? Mine started rebooting yesterday and it's just annoying having the screen reboot all day while driving with no radio/navi...
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Old Jun 8, 2016 | 05:40 AM
  #98  
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Here's an email I got from my dealership yesterday.



My sisters friend who is a service manager at a Lexus dealership in NJ said to disconnect the battery for 1 minute and then reconnect it. He said as customers were calling to complain, that was the solution he told them. If they couldn't do it at home, he would tell them to bring it by anytime and they would do the battery rest for them.
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Old Jun 8, 2016 | 05:56 AM
  #99  
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Resetting the system by removing the negative Battery terminal for 2 min. fixed the issue.
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Old Jun 8, 2016 | 05:58 AM
  #100  
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Originally Posted by dojoman
Looks like it may be related to this? I didn't know the lack of satellites will crash the whole Lexus nav system.

http://gizmodo.com/faa-warns-of-gps-...s-t-1780866590
Not at all related. http://www.theverge.com/2016/6/7/118...are-update-bug
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Old Jun 8, 2016 | 06:12 AM
  #101  
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Mine is fine, but I noticed it's been acting odd. It keeps telling me there are traffic jams and slow traffic while I drive. I don't see any of this anywhere. It even re-routed me because it thought a traffic jam was immenent. Told me a lane was closed when there was nothing there.
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Old Jun 8, 2016 | 06:30 AM
  #102  
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Mine started yesterday and I don't have a subscription for enform. I called in yesterday evening since I wasn't aware it was a national issue... I was told that all they needed to do was a reset so I drove all the way to Lexus of Westminster...... during rush hour on Beach Blvd... a pain in the ***!! Got there and was told that there was nothing they can do since the reset was only a temporary fix.
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Old Jun 8, 2016 | 06:36 AM
  #103  
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Originally Posted by gymjenkie
Mine started yesterday and I don't have a subscription for enform. I called in yesterday evening since I wasn't aware it was a national issue... I was told that all they needed to do was a reset so I drove all the way to Lexus of Westminster...... during rush hour on Beach Blvd... a pain in the ***!! Got there and was told that there was nothing they can do since the reset was only a temporary fix.
Lol, should of read my post. Easy reset.
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Old Jun 8, 2016 | 06:40 AM
  #104  
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Just called Lexus dealer service department. Its a well known and documented nationwide issue at this point. A bad software update downloaded via satelite is the cause. Dealer can offer a temp fix while Lexus figures out a permanent patch. Dealer said they need the car for 30 minutes.
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Old Jun 8, 2016 | 06:43 AM
  #105  
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Here is my easy fix. Discontent battery for about 5 min and it should work properly after (something I did yesterday).
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