IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

Alert: Nav system locking up

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Old Jun 7, 2016 | 07:56 AM
  #1  
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Default Alert: Nav system locking up

Issue is nation-wide and is affecting vehicles equipped with nav and lexus enform.

Manual reset by disconnecting battery for 10 minutes will bring systems back online
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Old Jun 7, 2016 | 09:19 AM
  #2  
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Default Same issue

I just started having the exact same problem thia morning...I guess it doesn't look good for me in terms of what the end solution is going to be. Did they have to tear apart your car?
Originally Posted by jb4
Haven't been able to find anything specifically on this issue. Yesterday my navigation system won't boot up all the way. I get the Lexus screen then the warnings screen then it repeats again and again. I had hoped leaving the car off overnight would "fix" the issue but NO. Today I removed the negative on the battery to hope to reset the system. I got the loading screen then the normal lexus/warnings screen then again with repeating. I don't have a dealership nearby so I would love any feedback or remedies. I read where the nav unit was located in the trunk on the right side but I was unable to find it by simply lifting the spare tire cover. Thanks!
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Old Jun 7, 2016 | 10:18 AM
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This issue occurred this morning also.... I was totally freak out since I bought my lexus 1 month ago... Called dealers and all of them are saying: sorry we don't have a solution....
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Old Jun 7, 2016 | 10:48 AM
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Thank you for this. My dealer told me it was a nationwide problem and there was no fix at this time.

Originally Posted by Lexus61030
Issue is nation-wide and is affecting vehicles equipped with nav and lexus enform.

Manual reset by disconnecting battery for 10 minutes will bring systems back online
Reply
Old Jun 7, 2016 | 10:52 AM
  #5  
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See the other thread. Your issue today is likely different than the other posts in this tread. It is apparently a nation-wide issue. My dealer called me this morning a few hours after I made a service call and told me he's had several calls this morning and the regional tech guy told him they were aware and working on a fix. Someone in the other thread suggested disconnecting the battery for ten minutes.

Originally Posted by Fladan16
I just started having the exact same problem thia morning...I guess it doesn't look good for me in terms of what the end solution is going to be. Did they have to tear apart your car?
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Old Jun 7, 2016 | 11:35 AM
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UPDATE: Manual reset will only work until vehicle is turned off. Problem seems to come back after vehicle is cycled off and on.
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Old Jun 7, 2016 | 11:36 AM
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Default Disconnect the battery might temporally solve the issue...

I disconnected the battery for 5 minutes and re-initialized the vehicle. Now it seems to be back to normal... I will see how long it will last. Thanks!!

Originally Posted by raott
See the other thread. Your issue today is likely different than the other posts in this tread. It is apparently a nation-wide issue. My dealer called me this morning a few hours after I made a service call and told me he's had several calls this morning and the regional tech guy told him they were aware and working on a fix. Someone in the other thread suggested disconnecting the battery for ten minutes.
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Old Jun 7, 2016 | 11:37 AM
  #8  
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This literally happened to me today as well.
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Old Jun 7, 2016 | 11:43 AM
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Uhh.. Was there an official announcement by lexus?

What years are affect by this?
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Old Jun 7, 2016 | 11:48 AM
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Originally Posted by nathantse
Uhh.. Was there an official announcement by lexus?

What years are affect by this?
Started happening just this morning.
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Old Jun 7, 2016 | 12:07 PM
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This just happened to me today also (Car is only a month old)....coincidence?
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Old Jun 7, 2016 | 12:08 PM
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Disconnect the battery and do a power cycle, main currently recovered. But not sure when it's gonna happen again.

Originally Posted by momo15
This just happened to me today also (Car is only a month old)....coincidence?
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Old Jun 7, 2016 | 12:14 PM
  #13  
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Wow, what a huge inconvenience. I use the radio/nav on daily basis and then this stuff happens.
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Old Jun 7, 2016 | 12:24 PM
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Saw in another tread that the fix only lasts until the car is cycled off again. Uggghhh. Also saw someone mentioning a satellite was down, causing the issue.

Originally Posted by Jaramars
Disconnect the battery and do a power cycle, main currently recovered. But not sure when it's gonna happen again.
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Old Jun 7, 2016 | 12:29 PM
  #15  
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Hope it is the satellite issue so that one fix can save everybody lol. But based on my research similar issues have been observed during the passed 2 years...

Originally Posted by raott
Saw in another tread that the fix only lasts until the car is cycled off again. Uggghhh. Also saw someone mentioning a satellite was down, causing the issue.
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