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2011 Headlamp Bubbling Defect

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Old Feb 2, 2012 | 08:26 PM
  #256  
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You have to call Sewell and talk to Darrel. He told me if the local dealer refuse to honor the warranty, they (Sewell) will take care of it. So far whatever he promised me as far as parts ordered concerned, he keeps his word , so I trust that he will set things right for you, give him a call
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Old Feb 2, 2012 | 09:43 PM
  #257  
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Originally Posted by ohiois350
Yeah, I went to the dealer and the new 2012 ISs has ripples like a eyelashes on the lens, it look funny,but it help prevent bubbles?
from what i remember reading in this thread (you may wanna double check older posts), the eyelashes didn't end up preventing bubbles since those headlights with the eyelashes only and same inside finish were showing signs of bubbling. At first of course they were hoping that would fix the issue. Anyway, it seems for now the real fix is the new finish, but perhaps the eyelashes still help in some way...i'm not sure.
Originally Posted by langjaykev
so.. IF i choose to do this.. ill have those "eye lash" looking things?
yes.
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Old Feb 2, 2012 | 10:19 PM
  #258  
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Originally Posted by raptor22
from what i remember reading in this thread (you may wanna double check older posts), the eyelashes didn't end up preventing bubbles since those headlights with the eyelashes only and same inside finish were showing signs of bubbling. At first of course they were hoping that would fix the issue. Anyway, it seems for now the real fix is the new finish, but perhaps the eyelashes still help in some way...i'm not sure.

yes.
oh that suck, for the ugly eyelashes still not prevent the bubbles? gotta wait for the real solution then
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Old Feb 2, 2012 | 10:31 PM
  #259  
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Originally Posted by ohiois350
oh that suck, for the ugly eyelashes still not prevent the bubbles? gotta wait for the real solution then
it seems for now they have the solution. basically there are three versions of headlight: the original one when it first came out (no eyelashes), then the one with eyelashes but with same inside matte black finish, and now the latest one with the eyelashes and a new mirror-like black finish on the inside.

This latest version is supposed to be the solution, and so it would seem the new inside finish is the key to fixing the issue, and should be what you'll get if you do the TSB.

Last edited by raptor22; Feb 2, 2012 at 10:37 PM.
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Old Feb 4, 2012 | 11:16 AM
  #260  
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Originally Posted by my07is350
You have to call Sewell and talk to Darrel. He told me if the local dealer refuse to honor the warranty, they (Sewell) will take care of it. So far whatever he promised me as far as parts ordered concerned, he keeps his word , so I trust that he will set things right for you, give him a call
If you got the kit from Sewell as I did, you have to go back and get the replacements from Sewell. Sewell changed the wiring to get the lights to fit older models... a local dealer is not going to know how to rewire the lights and make them fit.
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Old Feb 6, 2012 | 10:59 AM
  #261  
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Originally Posted by 10lexISR6
That's what I'm talking about. I told my service advisor at my Lexus dealership about the defect he wasn't even aware of. He said anytime to come back between now and the end of my warranty. Sweet! New headlights here I come!
Yah I'm going to be doing the same, my service advisor knew about it said I should wait it out untill it gets really beat up. I wasn't really worried about it anyway because I'm still under warranty
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Old Feb 6, 2012 | 11:08 AM
  #262  
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anyone warranty thru sewell?
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Old Feb 6, 2012 | 11:41 AM
  #263  
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Originally Posted by aaquino3
Yah I'm going to be doing the same, my service advisor knew about it said I should wait it out untill it gets really beat up. I wasn't really worried about it anyway because I'm still under warranty
Just talk to my service provider and said I should change it next time i get my car serviced
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Old Feb 6, 2012 | 03:56 PM
  #264  
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Originally Posted by raptor22
it seems for now they have the solution. basically there are three versions of headlight: the original one when it first came out (no eyelashes), then the one with eyelashes but with same inside matte black finish, and now the latest one with the eyelashes and a new mirror-like black finish on the inside.

This latest version is supposed to be the solution, and so it would seem the new inside finish is the key to fixing the issue, and should be what you'll get if you do the TSB.
that great new, but I hope Sewell would have to replace them under one year defective warranty
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Old Feb 13, 2012 | 06:01 PM
  #265  
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My 2011 headlamps from Sewell that have the bubbling defect are about 9.5 months old. I emailed Sewell yesterday asking how I go about getting replacements under the one-year warranty. I did not get a reply today. Hopefully I'll hear from them soon.
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Old Feb 14, 2012 | 12:17 PM
  #266  
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got my car back after they replaced the Headlight assembly.

yes it has eyelashes, but the part that was messing up inside now is a mirror type part instead of a black tape that can melt. I actually like it, the LED's on it is actually brighter and More WHITE than the previous one I had
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Old Feb 16, 2012 | 08:48 AM
  #267  
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Got my car back the other day after getting the swap done at my dealer...only took a couple hours and they look great. The LED color is definitely different in my opinion. Looks lighter colored and brighter too. Obviously the lashes are different and the paint inside is a glossy black instead of flat black like before. It's nice to have no more bubbles!
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Old Feb 16, 2012 | 08:52 AM
  #268  
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I sure as hell would not mind buying a pair of those damaged headlights.
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Old Feb 16, 2012 | 09:06 AM
  #269  
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Anyone got a picture of the new headlights with the whiter/brighter LED's? Gonna schedule a time to take my car in but just wanna get a gander at them first =P May bump up the date if they are awesome.

I really love the LED strips but hate the yellowish color they give off.
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Old Feb 16, 2012 | 09:12 AM
  #270  
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You can see the new headlights here. Dark pictures as this was mean to show the new lights I got but gives you an idea. Need to click on the thumbnails to see bigger size. Jeff Lange also posted in there with a day pic as well of the new lights in the same thread.

https://www.clublexus.com/forums/is-...00k-combo.html

Last edited by Sango; Feb 16, 2012 at 09:15 AM.
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