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2011 Headlamp Bubbling Defect

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Old Feb 23, 2012 | 06:23 AM
  #286  
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Originally Posted by mikesoc27
I took mine in Back in Aug of 2011 for this issue where they swapped out with another set of 11s with the gunmetal coating over the day time runs. . . . those failed then then went back to corp to see if there was a fix . . . . waited another 2 months came back NO FIX just as of 2 weeks ago they installed the 2012 set which has a completly different part number than the headlights with the gunmetal coating over the day time run lights the 11's not even a week with the 12s on with the black coating over the day time runs they FAILED again!!!!! car is back in shop and I am working with lexus Corp to get to the bottom of this issue latest set failed due to a leaky seal ended up getting moisture inside the actual housing of the new 12 light. ALL 11 DRIVERS MAKE SURE YOU ARE ON TOP OF THIS!!!!!!!!
Just claification, By failed do you mean that the paint bubbled up or your running lights failed to turn on. Thanks
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Old Feb 23, 2012 | 08:19 AM
  #287  
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Originally Posted by yoegster
langjaykev - did they need the car that long?
My replacement only took about 3 hours...
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Old Feb 23, 2012 | 08:24 AM
  #288  
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Got mine scheduled for this saturday.

The service advisor had no idea what I was talking about but said if there is a TSB out about it then they will know exactly what i'm talking about when I come in.

Hoping it doesn't take that long cause I gotta go get my o2 sensor replaced in the afternoon =P
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Old Feb 23, 2012 | 12:32 PM
  #289  
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I have an '11 IS250 and I got the headlights replaced 2 weeks ago. When I first got my car back the whole light housing looked different to me. It is like the projector or bubble part of the projector they made it smaller or less noticeable. Plus I noticed the LED lights being a lot brighter (whiter like 6000k lights) than the last ones. The "eyelash" look isn't so bad as you don't really notice it until you are close to the car. I put in 6000k HID lights in (headlight, brights, and fogs) and the dealership told me if the bubbling happens again it might be cause from my bulbs (because they are hotter). Just giving you all a heads up, if you are having your headlamps changed make sure to put stock light bulbs back in.
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Old Feb 23, 2012 | 12:42 PM
  #290  
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Originally Posted by IamNate

Just giving you all a heads up, if you are having your headlamps changed make sure to put stock light bulbs back in.

That's a given..!!!!

They can deny the warranty claim if they don't see OEM bulbs inside the OEM housings..


~ Joe Z
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Old Feb 23, 2012 | 01:05 PM
  #291  
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Only if they have reason to suspect that the bulb caused the paint bubbling, which is unlikely.

I agree it's better to be safe than sorry, but the chances of them denying to repair this based on having aftermarket bulbs in the headlights is very low.

Jeff
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Old Feb 23, 2012 | 01:29 PM
  #292  
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Lightbulb

Originally Posted by Jeff Lange
Only if they have reason to suspect that the bulb caused the paint bubbling, which is unlikely.

I agree it's better to be safe than sorry, but the chances of them denying to repair this based on having aftermarket bulbs in the headlights is very low.

Jeff
Well the problem is someone makes a "Call"...

So I'd rather not have them document "aftermaket bulbs found inside housings"..

or

Until we see a thread that pops up saying.. "Dealership denied 2011+ Headlight Warranty due to aftermarket 800000000K HID bulbs..." LoL

Joe Z
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Old Feb 23, 2012 | 01:32 PM
  #293  
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Originally Posted by yoegster
langjaykev - did they need the car that long?
they gave me a loaner on friday, ordered the parts and installed the headlights on wednesday. But I told them I couldn't make it on wednesday so today ill be heading to longo

but I dont mind, I'm loving the ct!
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Old Feb 23, 2012 | 01:35 PM
  #294  
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Originally Posted by Joe Z
That's a given..!!!!

They can deny the warranty claim if they don't see OEM bulbs inside the OEM housings..


~ Joe Z
uh oh.. I didn't do this.. LOL but they didn't say anything about bulbs. So, I suppose I'm clear!
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Old Feb 23, 2012 | 02:19 PM
  #295  
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Originally Posted by langjaykev
uh oh.. I didn't do this.. LOL but they didn't say anything about bulbs. So, I suppose I'm clear!
Well just like "Jeff Lange" said.. Better be safe than sorry...



~ Joe Z
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Old Feb 23, 2012 | 02:23 PM
  #296  
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Joe did you do the TSIB?
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Old Feb 23, 2012 | 02:52 PM
  #297  
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Lightbulb

Originally Posted by JoshIS408
Joe did you do the TSIB?
Negative....

MY / Our VIN(s) will never be applicable due to Model Year...


L-SB-005-12 Headlamp PDF


~ Joe Z
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Old Feb 23, 2012 | 04:24 PM
  #298  
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The TSB only applies to 2011-12 models equipped with HID headlamps. If you have any other car, you'd be looking at trying to do a parts warranty on the headlights as opposed to the TSB.

Jeff
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Old Feb 23, 2012 | 04:49 PM
  #299  
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I just dropped my car off at leuxs of palm beach. I got a Rx loaner. I will pick up my baby tomorrow. I miss her already.
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Old Feb 23, 2012 | 05:28 PM
  #300  
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Originally Posted by Joe Z
Negative....

MY / Our VIN(s) will never be applicable due to Model Year...


L-SB-005-12 Headlamp PDF


~ Joe Z
Booo. Its okay. Im not a big fan of the eyelash. Seems out of place from the pictures i have seen. Hopefully the paint only wrinkles and does end up flaking off over time.
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