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I have a brand new 2007 Is250 and I cant play dvds at all. When inserting a dvd to the player I wont get any picture. It just plays the title music but I without picture. The manual says that it should start automatically and give me a new screen with different dvd options but I am stuck with the audio menu. I also canīt press the "picture" option on the screen. Any ideas?
Not sure the specs are different on Euro models, but do you have the Mark Levinson logo on the bottom right of the head unit? (Just to verify). If you do, try again with a different DVD. If that doesn't work take it back to the dealer.