#Vibration through steering wheel when under load?
Driver
Joined: Nov 2022
Posts: 89
Likes: 33
From: Maine
I put on new wheels and tires - went from the 18" Blackline wheels and factory tires, to a set of Method wheels with KO2's in the 17" variety, and the issue was exactly the same - the factory set only had ~550 miles on it when I swapped over, so I do not believe it has anything to do with the wheels not being balanced.. maybe I got the exact same out of sync balance, but I think that is far fetched, as I didn't have Lexus do the swap.
Intermediate
Joined: Jul 2018
Posts: 395
Likes: 154
From: NJ-CO-TX
Really sucks that Lexus hasn't ( and continues to ignore.. ) fixed this issue yet!
I had ( still happens on occasion ) this on my 2018 until I got the Michelin Defender LTX tires. Its been much better overall except when the tires are cold ( steering vibrates 55-70 mph )
Am glad I cancelled my order for the 2023 because of this concern!
I had ( still happens on occasion ) this on my 2018 until I got the Michelin Defender LTX tires. Its been much better overall except when the tires are cold ( steering vibrates 55-70 mph )
Am glad I cancelled my order for the 2023 because of this concern!
Driver School Candidate
Joined: Dec 2023
Posts: 21
Likes: 1
From: MA
update 1/5 not resolved
Herb Chambers Lexus has road forced balanced tires after advising it wasn't going to rectify the problem. I went for a ride with the shop foreman so I made sure he felt the issue before I dropped off yesterday. ( 251 miles it )
Service advisor said that's their protocol where to start. Thank god next thing out of her mouth was "and it made it worse"
Not happy the car I purchased that had 3miles when we picked it up. Now will have non factory balanced tires without original wheel weights, but what are you going to do?
Next step they said they're ordering new factory tires. Apparently to many flat spots on the tires. They said same Michelin tires will be put on.
This wont solve it. Flat spots you would feel at all rpms and speeds, but they can keep it till they find the issue. I thinks its an unbalanced driveshaft, cv axle, motor or tranny mount personally.
Service advisor said that's their protocol where to start. Thank god next thing out of her mouth was "and it made it worse"
Not happy the car I purchased that had 3miles when we picked it up. Now will have non factory balanced tires without original wheel weights, but what are you going to do?
Next step they said they're ordering new factory tires. Apparently to many flat spots on the tires. They said same Michelin tires will be put on.
This wont solve it. Flat spots you would feel at all rpms and speeds, but they can keep it till they find the issue. I thinks its an unbalanced driveshaft, cv axle, motor or tranny mount personally.
Driver School Candidate
Joined: Dec 2023
Posts: 21
Likes: 1
From: MA
Anyone else experience a bit of a vibration through the steering wheel when the engine is under load? Our 2023 GX460 Luxury has around 2,000 miles on it and I'm noticing that when accelerating mildly - or going up a hill - that there's a vibration (or like a buzzing feeling) coming through the steering wheel. Not so much if the engine isn't under load but once it is this happens. Is this normal - or should I have our dealer look at it when I take it in for the 5k mile service? Not so bad as to make it unbearable - just slightly concerning as our 2016 Highlander and 2018 GMC Sierra do not exhibit this at all.
Anyone know what would happen if they do not have the same color combo in stock what would happen if they had to swap the car out? Lemon law is 3 times back? Or is it 3 tries to fix it? Meaning they have tried 2 times so far in on one service appointment, it will be be 3 repairs at a minimum before they attempt to say its fixed.
5th Gear
Joined: Jan 2024
Posts: 5
Likes: 2
From: nj
Ok, they did what I expected, not happy they road forced new wheels and tires. They have now replaced the tires with new factory Michelin's. Also not happy with 251 miles on it it doesn't have the OE wheel weights or factory spec balancing. They tried saying its better "the vibration is gone when you are not accelerating". I explained to the shop foreman I knew it was only during acceleration. We drove the car together. They've now put a service claim in with Toyota & Michelin. I emailed Michelin explaining, since they used our email we did not put the tire claim in. Sounded shady. 2023 GX460 has had this issue when we picked it up with 3 miles on it. I explained we do not want it back till the issue is solved.
Anyone know what would happen if they do not have the same color combo in stock what would happen if they had to swap the car out? Lemon law is 3 times back? Or is it 3 tries to fix it? Meaning they have tried 2 times so far in on one service appointment, it will be be 3 repairs at a minimum before they attempt to say its fixed.
Anyone know what would happen if they do not have the same color combo in stock what would happen if they had to swap the car out? Lemon law is 3 times back? Or is it 3 tries to fix it? Meaning they have tried 2 times so far in on one service appointment, it will be be 3 repairs at a minimum before they attempt to say its fixed.
Advanced
Joined: Jun 2005
Posts: 705
Likes: 7
From: The Round Rock ,TX
I had this same problem on my 22 GX, after taking it into the dealership a couple of times to have my tires rebalanced and still having the problem they replaced my tires. I now have a little over 6,500 miles on my GX.
Driver School Candidate
Joined: Dec 2023
Posts: 21
Likes: 1
From: MA
The dealer now is replacing CV axles. Stay tuned.......... I'm really not sure i want a brand new car that they're just tossing parts at. Not sure when to have that conversation with them.
Driver School Candidate
Joined: Dec 2023
Posts: 21
Likes: 1
From: MA
I run a custom shop, last thing I wanted to do was touch a brand new car that I just bought. I did from the beginning that Axle or driveshaft was what I was feeling. They still rebalanced the tires that had 251 miles on them. Then they said it wasn't the problem. They then ordered a brand new set of Michelin's, still did not resolve it.
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5th Gear
Joined: Jan 2024
Posts: 5
Likes: 3
From: wa
New member here with a new 2023 GX460. Our car has had this also since we picked it up with 15 miles on it. Exact same symptom. Vibration through the steering wheel when the car is under load. Completely smooth when coasting so 100% not a tire issue. I am surprised that the dealership has been trying to replace tires. Really interested to see what the resolution is here. I have not contacted my dealer about this yet - figured I'd try to address it at the 1 year service. I suspect it's something in the driveline or mounts. It does make the car feel a little "cheap" as a luxury truck should not make this buzzing/vibration under load. I am sure it is fixable. We otherwise love the SUV !
Last edited by 23GX; Jan 20, 2024 at 05:50 PM.
Lead Lap
Joined: Jul 2010
Posts: 3,820
Likes: 247
From: NY
I have this exact same thing on my 2022 and the mechanic at the Lexus dealer let me test drive a 2023 and it also had the same thing. I feel like they might have "upgraded" the header or exhaust manifold to be more free flowing thus allowing the powertrain to be more responsive and rev more freely. And I believe the downside is that you get a bit more buzzy feel from it through the steering and a little more droning. I had a 2018 and did not experience the buzzy feel through the steering wheel, but it also felt sluggish. My 2022 would leap forward at any RPM now whereas my 2018 would have struggled.
Driver School Candidate
Joined: Dec 2023
Posts: 21
Likes: 1
From: MA
New member here with a new 2023 GX460. Our car has had this also since we picked it up with 15 miles on it. Exact same symptom. Vibration through the steering wheel when the car is under load. Completely smooth when coasting so 100% not a tire issue. I am surprised that the dealership has been trying to replace tires. Really interested to see what the resolution is here. I have not contacted my dealer about this yet - figured I'd try to address it at the 1 year service. I suspect it's something in the driveline or mounts. It does make the car feel a little "cheap" as a luxury truck should not make this buzzing/vibration under load. I am sure it is fixable. We otherwise love the SUV !
Talked with service manager asking for compensation, refund, or an exact replacement vehicle with less the 3 miles on it. Same color Obviously.
1. Bought a brand new GX460 with 3 miles on it when we picked it up. ( problem was there )
2. Paying insurance already.
3 Car payment for a vehicle I do not have. We had it in our possession for 12 days, they've had it for 20 days.
4. Its not a brand new car anymore
5. Just throwing parts at a brand new car that are OEM and not OE
"If your car is out of service during repair attempts for 15 or more business days, that also meets the requirement, even if there aren’t 3 separate repair attempts. Under this law, a business day is any day the service department of an authorized dealer is open for business." https://www.mass.gov/guides/guide-to-new-car-lemon-law
What is the new car Lemon Law? MASS.GOV
"Under the Massachusetts Lemon Law, you may receive compensation for your new car, motorcycle, van or truck if you bought it in Massachusetts from a licensed dealer and it has at least one defect that substantially impairs its use, market value, or safety. The vehicle must be used by you for personal or family purposes, and must not have been bought by or registered to a business. The defect(s) must be discovered and subject to a reasonable number of repairs during the "term of protection" of 1 year or 15,000 miles of use from the date of the original delivery, whichever comes first."
Driver
Joined: Nov 2022
Posts: 89
Likes: 33
From: Maine
Dang.. I guess it's good they're continuing to try things opposed to simply saying "it's how these vehicles are" like I've heard from a few folks at the local Lexus dealer. It does suck you're without your new car... I guess a silver lining, they provided a different vehicle and you're avoiding putting salty winter miles on it from the crap they put down on the roads here in New England. Keep us updated, as I would really like to have something from a dealer that states, this is the fix, so I can too get this crap fixed.
Intermediate
Joined: Jul 2018
Posts: 395
Likes: 154
From: NJ-CO-TX
That blows.. I really hope they compensate you appropriately for this ordeal! I can literally feel your frustration, having been thru the same BS with the dealership myself for almost a year..
Am so glad I didn't buy the '23, nor would I recommend it given the poor UX I've had it with this issue as well.
Like I stated in another thread related to this issue, I made multiple trips to the dealer here in Dallas, TX and dropped north of $4K ( new OEM Michelin tires, multiple road force balancing, multiple alignments, new wheels, wasted gas, new rotors and pads, added mileage.. ) and the dealership still couldn't figure out .. But, of course, mine being bought pre-owned, did not afford me much recourse.
Finally, getting yet another set of Michelins ( this time the LTX over the OEM LT Tours ) at Discount Tire has remedied the issue, for the most part. Still get slight vibration under load ( specifically around 55 - 70 mph ) when the tires are cold. But, NOTHING like it was..
This SUV ain't all that it's made out to be.. just my .02!
Am so glad I didn't buy the '23, nor would I recommend it given the poor UX I've had it with this issue as well.
Like I stated in another thread related to this issue, I made multiple trips to the dealer here in Dallas, TX and dropped north of $4K ( new OEM Michelin tires, multiple road force balancing, multiple alignments, new wheels, wasted gas, new rotors and pads, added mileage.. ) and the dealership still couldn't figure out .. But, of course, mine being bought pre-owned, did not afford me much recourse.
Finally, getting yet another set of Michelins ( this time the LTX over the OEM LT Tours ) at Discount Tire has remedied the issue, for the most part. Still get slight vibration under load ( specifically around 55 - 70 mph ) when the tires are cold. But, NOTHING like it was..
This SUV ain't all that it's made out to be.. just my .02!
5th Gear
Joined: Jan 2024
Posts: 5
Likes: 3
From: wa
You would think that this would have come up before and that Lexus would have a solution for this. For the group, has anyone driven a new one (2023) that doesn't do this ? Maybe this is normal (ie all of them do it). Most pronounced at about 1800 rpm under load. One other question to the group, do you think the wood steering wheel is causing this ? I have that option and was curious if that exaggerates any vibrations present in the driveline. Hopefully we can figure this out.