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Having same problems

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Old Jan 5, 2023 | 03:16 PM
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Default Having same problems

I originally posted this and couple months with no response. I’ve taken my car to several auto electric shops and keep getting the run around. Could really use some help thanks.

“Audio Navigation system only works in when key is turned to on position, When engine is turned on screen is completely black and unresponsive, audio goes in and out. A/C is able to be somewhat controlled by physical buttons. I’ve checked all the fuses none are blown, I have also removed battery terminal to try and reset. I have also removed and reinstalled the unit and amp with no luck.

Thanks”
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Old Jan 6, 2023 | 06:06 PM
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Checked for codes?
A weak battery can also cause all sorts of issues.
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Old Jan 8, 2023 | 07:38 PM
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Maybe a bad navi? What year?
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Old Jan 9, 2023 | 09:50 AM
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Originally Posted by NTH
Checked for codes?
A weak battery can also cause all sorts of issues.
Yes i have checked codes using OBD2 meter no codes
ran the diagnostic and said battery was good
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Old Jan 9, 2023 | 10:17 AM
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Originally Posted by Patton6964
Maybe a bad navi? What year?
The year is 03
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Old Jan 11, 2023 | 03:39 AM
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What do you mean ran diagnostics- You took it somewhere to load test? Also how old is your battery?
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Old Jan 12, 2023 | 05:05 PM
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Originally Posted by NTH
What do you mean ran diagnostics- You took it somewhere to load test? Also how old is your battery?
There is a self diagnostic test you can run if you hold the info button down and flash the lights 3 times and the battery was recently replaced a little over a year ago.






Last edited by Jdreher17; Jan 12, 2023 at 05:19 PM.
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Old Jan 12, 2023 | 05:20 PM
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Originally Posted by Jdreher17
There is a self diagnostic test you can run if you hold the info button down and flash the lights 3 times and the battery was recently replaced a little over a year ago.




The first two pictures are when the engine isn’t on the second two are when key is turned over

Last edited by Jdreher17; Jan 12, 2023 at 05:26 PM.
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Old Jan 13, 2023 | 07:39 AM
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Battery looks good, I would suggest swapping navi's if possible to see if its the unit itself.
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Old Jan 13, 2023 | 08:14 AM
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Maybe worth taking it to the dealer to see if they can do a system update.
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