Screen Glitch
Thread Starter
Intermediate
Joined: May 2004
Posts: 385
Likes: 45
From: New Jersey
Screen Glitch
Hello Everyone,
New to the GS350 forum, but not new to Lexus. I had 3 ES ( 2002, 2007, 2010) and finally took the plunge on a new 2017 GS350awd back in July. Have about 3800 miles on it and love the car.
That being said had a weird issue this morning and wanted to know if anyone else had a similar issue at any time.
Cold here in the Northeast but was driving my car this morning which had warmed up well and had been running for 30 minutes approximately so car was definitely warmed up. Suddenly my entire display flickered color on and off once or twice and stayed blank. Radio stayed on as well as climate control continued to function.
I was in stop and go traffic so I shut the car off and restarted it. Everything came back on as normal and no issue for the rest of the drive.
Still have plenty of warranty left obviously, but does anyone have a clue?
Thanks for your input.
New to the GS350 forum, but not new to Lexus. I had 3 ES ( 2002, 2007, 2010) and finally took the plunge on a new 2017 GS350awd back in July. Have about 3800 miles on it and love the car.
That being said had a weird issue this morning and wanted to know if anyone else had a similar issue at any time.
Cold here in the Northeast but was driving my car this morning which had warmed up well and had been running for 30 minutes approximately so car was definitely warmed up. Suddenly my entire display flickered color on and off once or twice and stayed blank. Radio stayed on as well as climate control continued to function.
I was in stop and go traffic so I shut the car off and restarted it. Everything came back on as normal and no issue for the rest of the drive.
Still have plenty of warranty left obviously, but does anyone have a clue?
Thanks for your input.
Lexus Champion
Joined: Nov 2013
Posts: 13,243
Likes: 1,875
From: WA
I’d just keep an eye on it and mention it to your service advisor at the next service.
FYI you can reboot your nav without shutting off your car. Just hold the radio power button down for a few seconds.
FYI you can reboot your nav without shutting off your car. Just hold the radio power button down for a few seconds.
CL Community Team
Joined: Dec 2017
Posts: 2,001
Likes: 680
From: NJ
Lexus Champion
Joined: Nov 2014
Posts: 13,614
Likes: 2,918
From: Texas
Did you have a NAV firmware update without a map update?
CL Community Team
Joined: Dec 2017
Posts: 2,001
Likes: 680
From: NJ
Lexus Champion
Joined: Nov 2014
Posts: 13,614
Likes: 2,918
From: Texas
That's weird. My 2015 map update on a 2013 GS 350 shows: Map Version: 21-15-17 [2015-06-1]
Why would your dealer's service invoice show no-charge for a map update? It only says Firmware Update...
A map update costs $169.00 plus an hour of labor, so the price would be ~$300.00. A firmware update is provided at no-charge whenever it's necessary. It looks like all you got was a firmware update. Did you ask for a map update...and agree to a quoted price?
(Note: You can get last year's map update in the Fall of each year just before the new map update becomes available for a reduced price of $99, but you'll still be charged an hour of labor.)
Why would your dealer's service invoice show no-charge for a map update? It only says Firmware Update...
A map update costs $169.00 plus an hour of labor, so the price would be ~$300.00. A firmware update is provided at no-charge whenever it's necessary. It looks like all you got was a firmware update. Did you ask for a map update...and agree to a quoted price?
(Note: You can get last year's map update in the Fall of each year just before the new map update becomes available for a reduced price of $99, but you'll still be charged an hour of labor.)
Last edited by bclexus; Dec 30, 2017 at 07:23 PM.
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CL Community Team
Joined: Dec 2017
Posts: 2,001
Likes: 680
From: NJ
That's weird. My 2015 map update on a 2013 GS 350 shows: Map Version: 21-15-17 [2015-06-1]
Why would your dealer's service invoice show no-charge for a map update? It only says Firmware Update...
A map update costs $169.00 plus an hour of labor, so the price would be ~$300.00. A firmware update is provided at no-charge whenever it's necessary. It looks like all you got was a firmware update. Did you ask for a map update...and agree to a quoted price?
(Note: You can get last year's map update in the Fall of each year just before the new map update becomes available for a reduced price of $99, but you'll still be charged an hour of labor.)
Why would your dealer's service invoice show no-charge for a map update? It only says Firmware Update...
A map update costs $169.00 plus an hour of labor, so the price would be ~$300.00. A firmware update is provided at no-charge whenever it's necessary. It looks like all you got was a firmware update. Did you ask for a map update...and agree to a quoted price?
(Note: You can get last year's map update in the Fall of each year just before the new map update becomes available for a reduced price of $99, but you'll still be charged an hour of labor.)
Edit: I was very specific about a map update because they initially asked $330 to upgrade them. I negotiated it down to $0.
Driver
Joined: Dec 2017
Posts: 115
Likes: 8
From: Texas
We had discussed updating the maps for free when I purchased the L/CPO. This was them attempting to hold their end of the bargain. It still has not been updated so they asked me to bring the car back to reflash.
Edit: I was very specific about a map update because they initially asked $330 to upgrade them. I negotiated it down to $0.
Edit: I was very specific about a map update because they initially asked $330 to upgrade them. I negotiated it down to $0.
CL Community Team
Joined: Dec 2017
Posts: 2,001
Likes: 680
From: NJ
Instead, I am going to buy the Beat-Sonic IF-04EP Smartphone Mirroring Kit (and Beat-Sonic CS5EP Front Camera Interface) so I can just have my phone mirrored on the navigation screen. That way I can use Waze or Google maps.
@BeatSonic, hook us up with a discount code!
Last edited by eddie420; Dec 31, 2017 at 10:22 AM.
Lexus Champion
Joined: Nov 2014
Posts: 13,614
Likes: 2,918
From: Texas
We had discussed updating the maps for free when I purchased the L/CPO. This was them attempting to hold their end of the bargain. It still has not been updated so they asked me to bring the car back to reflash.
Edit: I was very specific about a map update because they initially asked $330 to upgrade them. I negotiated it down to $0.
Edit: I was very specific about a map update because they initially asked $330 to upgrade them. I negotiated it down to $0.
I think there is a good chance they tried to hoodoo you (cheating you by purposely playing a deceitful, unfair act) with a NAV firmware update - hoping you would think they had done a map update. If you don't have it in writing - I wish you good luck!
CL Community Team
Joined: Dec 2017
Posts: 2,001
Likes: 680
From: NJ
Well, hopefully you were 'very specific' about your 'discussion' to get a map update at no-charge that you made sure it was stipulated in writing in the conditions of the purchase agreement...because your service invoice dated 12-9-2017 doesn't mention anything at all about a map update.
I think there is a good chance they tried to hoodoo you (cheating you by purposely playing a deceitful, unfair act) with a NAV firmware update - hoping you would think they had done a map update. If you don't have it in writing - I wish you good luck!
I think there is a good chance they tried to hoodoo you (cheating you by purposely playing a deceitful, unfair act) with a NAV firmware update - hoping you would think they had done a map update. If you don't have it in writing - I wish you good luck!