I agree with you in theory--the cupholder in the LS430 is awful, and having bought my car used, it was broken on the driver side, and, since it's poor design with the arms being too weak (although give them credit for making the assy disappear when not in use), absolutely the exact steps to fix are here on the forum. So, I paid a somewhat ridiculous eBay price of $132 shipped, for new OE, and replaced it myself. The list price on the part is $217.13--that's a joke.

So in theory, I should not have bought a car in this condition, nor should anyone have bought a 2001-2006 LS430 new. Yet, 15 years ago, the LS won many accolades. I'm just saying it's not a bad idea to take these surveys with a grain of salt. On a new car, the cupholder would have broken the very first time someone inserts a large bottled water, or, hits their arm on the water in the wrong direction

edit retake the bar exam lol

 

I couldn't care less about cup holders.....broken or otherwise. I keep my eyes on the road, not my drink LOL.

 

this is the sort of thing that typifies these types of surveys, though. broken cup holder? hate the brand!!

 

Who said they hate the brand? Theres a different survey about brand image and acceptance. The point is that they had some sort of issue with some aspect of their new vehicle. What should customers do, ignore issues they have because they like the brand.

I clearly love Lexus, but I have issues also.

As for cupholders, Lexus has always struggled with cupholders lol

 

i was being facetious -- clearly went over your head.

 

It did lol

Happens on the internets

 

I would hope the E Class would be smoother, its a much more expensive car than the ES.

 

i have a hard time believing that mechanical and electrical issues are prevalent within lexus vehicles. i may stand corrected, but i think you and your friend are isolated cases in that regard.

 

I feel the same, and so I was going to do what another forum member did and posted pics of, and that is to cut 1/2 to 3/4 of a dollar store plastic cupholder out, and screw it into the Lexus factory cupholder. Cheap $1.06 fix. My buddy said please, don't do that, the LS430 is a nice car, just spend the $132 and fix it right....he was serious.....and I listened

 

I too am concerned about the latest drop in ratings for Lexus and Toyota; they have always been at the top! Now Lexus is rated "below average" and I believe this is a "first" for Lexus. I do not understand how they could have dropped below average; are there any major issues with the new ones that you guys are aware of? I do not think these ratings are "tweaked" by Powers. I trust them as being un-biased. To me, this is a sad day for our beloved marque.

 

hopefully that friend skipped the 4 Matic and went RWD, that should be a MAJOR improvement over an ES, which is FWD....although leaking exhausts should not be considered normal by Lexus.....I always wondered about the Camry kink, why they would have the exhaust bend like that somewhere near the RR axle....when driving behind it looks like it's going to scrape the pavement

 

take it with a grain of salt. it's listed below vw and that's telling.

 

I don't believe there are widespread mechanical and electrical problems, I think that they're likely trim problems, rattles, QC such as wind noise and unbalanced wheels etc that are dragging this down.

 

If this is what matters to you, then a Porsche or BMW is justified. This survey ranks it the equivalent of Hyundai, and ahead of Honda. I think common sense should prevail, but all kidding aside BMW is significantly above Honda, Toyota, and lowly Lexus, if based upon this survey.

 

i agree. qc issues are dragging lexus down.