cokoaT

hi im from toronto an not sure if there is any CL members on here from toronto also....my IS 250 rwd 2008 has that crazy rattle noise also and im not sure what is a good lexus to take it to i called about two places an all they say is bring it in an we charge 124 for just diagnose and i told them about all the recall and warranty postings on here an they just shut me down before i can even finish....please help........thank you p.s i only have 91 000km....on my car

minato

iTrader: (1)

you'll be better posting in the regional section
I take mine to downtown lexus , and they will charge a diagnostic fee ,
idk if you still under warranty but if you are you should get a video clip of your start up and show it to them as proof and go from there
might also be the cam rattle

only other shop that has checked my car is rick from aussie auto

cokoaT

thank you very much.....

SeanIS350

iTrader: (2)

1+ for Rick at aussie auto. I take mine to Lexus on the park, but the service varies greatly by who you get in the service department. Try to get Brian if possible... He has taken care of me for the past 3 years.

ANCL

Aussie Auto or Bullock City depending on where you live.

Preference over Aussie Auto (Rick), of course. I think he finally has an apprentice to help him out now too!

cokoaT

well i ended up downtown lexus an funny story i ended up knowing the owner i work on his truck that he owns at my dealship so now i get free diagosting on my car lol great deals lol

minato

iTrader: (1)

Goodstuff.
im guessing rattle gone now

cokoaT

well the rattle still there...due to the fact that the camgear recall is only for the 350...an the owner of the place told me that its true the states have alot more stuff compared to us canadians .....due to the fact that u.s owners complain to head office alot more then we do....the only way i can get my camgears looked at under warranty and changed is if my oil burns so what they did for me was changed my oil free an sent me off an said come back in 2k km's an we will check from there an if i am burning oil they will throw everything in for me while still under warranty.....downtown lexus is great idk if its because i know the owner or thats how they are to everyone

minato

iTrader: (1)

yeah they are really great folks there
their prices arent that expensive either , compared to other stealerships in toronto
they are actually there to help, not make a living off my lil change i got lol
glad you got it figured out though
let us know how everything goes

reyoasian

iTrader: (2)

rattle noise from where..........inside engine bay or interior?

cokoaT

Rite under the hood but I didn't have a burner oil problem so now I'm just stomped

reyoasian

iTrader: (2)

is it constant clicking or what kind of rattle

JEFFOS69

iTrader: (1)

To be honest if you know your car has an issue and you're in warranty the fact they said they would only fix it if you burned oil tell me what you should do is empty a bit of oil from your car before you bring it in so they fix it.

cokoaT

can't empty it cuz when they do the oil check...they install a ring around the drain plug an filter so u can not remove it urself lol i already thought of that lol

reyoasian

iTrader: (2)

...yes u can, u just need the wrench for it