CANADALEX

Hi All,

I recently purchased a 2013 GS350 AWD as a "daily beater", I was now just curious as to who (in your experience) is the best place to take the car to for servicing. I was thinking about Downtown Toronto Lexus as it is fairly close for me, but if anyone else knows a good place to take it to, your input would be greatly appreciated!

Thanks in advance!

BDSL

I have heard good things about Bullock City and Aussie Auto. Both ran by ex-Toyota/Lexus dealership mechanics.
I do all the work myself....

Seafarer

I serviced at Lexus of Richmond Hill for almost 9 years....and then unfortunately had to move to Ottawa banghead: banghead:

ToDesi

Aussie Auto is in Mississauga, he knows his stuff, small shop so you need to make an appointment.

mecanoauto

I am an ex Lexus Master technician and I have recently opened my own shop in Mississauga, it's called Mecano Autoworks. If you have some time, come by and I'll gladly help you maintain your Lexus...

ToDesi

I live In Mississauga and work up the street from you on Bramalea, good to have another Mechanic in the area.

mecanoauto

Good to be here...

Jlin89

I work at Lexus on the Park in sales, if you want to check us out, we're more than fair on prices and we have top notch service technicians

387

I am due for an oil change on my '14 IS 350 AWD F Sport. I need an alignment and it is lowered.

I noticed Ken Shaw has a $99 alignment special as well as a $73 oil change. Should I just go for it? Would other Lexus dealers price match this?

I thought about indy places, like i-garage or Gilman but would still have to find a place for an alignment.

dat dude

Remember it says "from $99.95".Who knows what they will come up with when you go there.

kennyboi

If money is not a concern then bring it back to the stealership. Other than that I heard aussie auto is pretty good in mississauga, but I service mine at bullock auto in markham (but I live in mississauga lol). ex toyota/lexus techs, knows their stuff, fast service and at the same time, very competitive price.

brendanf

Ken Shaw is a great dealership. They feed you too, complimentary breakfast or lunch depending on when you get there (I always book for first thing Saturdays), plus they have the Lexus lounge with snacks and drinks..

How low is your car though? I brought mine there and it was a bit tricky for them to get on their hoist. They had to jack the car up manually to get the hoist arms under it.. Not their fault, but they accommodated me without fuss.

ErinPark Lexus in Mississauga, while not the most friendly, can handle lowered cars, and they don't care too much about mods.

387

I went to Ken Shaw for their $73 oil change on their 6 cylinder service special, but was told it was $20 more because the car used synthetic and they weren't comfortable doing an alignment. I think it is about RSR SD low. I was kinda bummed because I could have just gone to DVNL, LOTP, or LDT which are closer, but I did have breakfast. The service writer Jeff was great with followup after the oil change was done, before they washed it he tracked me down to see if I wanted the wipers replaced, which I declined. This was noted on the receipt, which I would happily pay an extra $20 for, just to add it to the service records for when I sell the car. After breakfast, I went into their new showroom (the place is still under construction) and sat in the saw their '17 IS 350 AWD Executive up close. While I was sitting in it, a salesperson I assume was about to go to lunch asked if I had any questions, which I didn't at the time, but suggested I speak to Mark who I chatted a few minutes about the new model changes which I did. When I got my car back, I went into parts to buy the wiper blade inserts. The parts guy was just as pleasant, but since the internet was intermittent, I couldn't run my Interac card and had no cash on me so I walked away empty handed.

Yeah, Ken Shaw is an excellent dealership, I googled them and they have the highest ratings atm. Even though there was some disappointment, their staff more than made up for it. Overall I had a great experience and will go there again.

Cocal

I'd like to signal a new dealership for those people East of Toronto and it's Lexus of Lakeridge 180 Achilles Rd Ajax, been there and found the whole service gang to be extremely helpful and knowledgeable

minhael

It's great to know the technician himself is in the forum. By the way, i am looking for a shop to install my exhaust. It's an axle back for my 2016 IS. PM me if you are interested? Thanks.