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Disappointed with Carson Toyota

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Old Jul 1, 2008 | 10:07 AM
  #1  
RshaoKh's Avatar
RshaoKh
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Default Disappointed with Carson Toyota

I've been waiting 17 weeks for the Tom's front lip and I was originally told that the wait would be 8-10 weeks... I've been calling Carson once every 2 weeks after the initial 10 weeks and each time I've been told that it would take another 2-3 weeks... I'm so pissed because my CC was charged early March and there is STILL no concrete news as to when my order will arrive. About 4 weeks ago, Carson offered me a refund if I didn't want to wait (he said the order would be here in about 2-3 weeks again) but I said that I would wait since I had already waited this long. I called again (around June 27) and was told that the order would be ready in a week or so but I'm starting to have my doubts... I really want the lip but I'm starting to think that I may have to cancel because my order doesn't seem to exist... If I knew that I was going to be handing someone $ for about 4 months, only to get it back then I wouldn't have ordered from them in the first place...
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Old Jul 1, 2008 | 10:37 PM
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valgs350
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The Toms Racing Kits take a long time to come in anyways plus when you order they make an order with Toms racing so it takes awhile. Hopefully you should get it soon and trust me when its on your car it will be worth it. I have to go in to Carson Toyota to order a couple Tom's things myself but I know its going to take months.

Did you pay extra for Tom's to ship it to your house?
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Old Jul 1, 2008 | 10:42 PM
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LexFather
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Yeah Toms stuff not in stock takes a LOOOOOOOOONG time to arrive just be patient, thanks
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Old Jul 1, 2008 | 11:00 PM
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Thanks for the response guys! I've never ordered anything from Toms before so I guess I have no experience with this but I thought that the lip would be here by now (double the estimated time). Anyone know about how much longer? I just want to know a date because it's very discouraging to hear "2-3 weeks" everytime I call...

I was going to go pick it up to avoid shipping and missing the delivery but it is kinda far... I think 35miles one way?
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Old Jul 2, 2008 | 04:30 PM
  #5  
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Just pmed SUPRATRD and he's getting everything sorted out with me right now since Luis is out for the day. to Carson Toyota for helping me resolve my problem so quickly.
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Old Jul 2, 2008 | 06:00 PM
  #6  
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I hear your pain bro...I once ordered a JDM Visor for an Aristo...i waited for a few weeks, but it never came...At least they were cool enough to give me a refund on it.
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Old Jul 21, 2008 | 11:58 AM
  #7  
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does Luis still work at Carson?
sent pm's left vm's...
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Old Jul 22, 2008 | 08:39 PM
  #8  
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Originally Posted by 4ntvings
does Luis still work at Carson?
sent pm's left vm's...
Yes he does....PM me what your looking for, I'll also notify him of this post.
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Old Jul 23, 2008 | 06:41 PM
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Originally Posted by SUPRATRD
Yes he does....PM me what your looking for, I'll also notify him of this post.
pm sent steve, awaiting your reply. thx again
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Old Jul 23, 2008 | 08:43 PM
  #10  
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Originally Posted by 4ntvings
pm sent steve, awaiting your reply. thx again
Replied, see you J
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