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The only observation coming out of this - if the app login service is down for some reason, does the digital key still work? The info above indicates that it only needs bluetooth to talk to the car - that's fine. But suppose the login service for the app isn't working for some period of time, can you still bring up and use the digital key functions if the app can't log you in? I have a feeling the answer is "no", and that may explain some of the time gaps in functionality people have noted here.
I don’t think the app fully opens without logging in. So it would be a problem. So we’re back to my 4 month finding that the Digital Key has been glitchy but has never failed. But I wouldn’t leave town without the FOB.
That was the beauty of the credit card key, bring your wallet, and forget about it!
I've read many mentions of the "credit card key" on this forum, but I've never actually seen one. Which car maker initially issued them? And are they no longer available?
I've read many mentions of the "credit card key" on this forum, but I've never actually seen one. Which car maker initially issued them? And are they no longer available?
I am not sure if Lexus discontinued the key card completely or they just do not offer for the new RX. I had one for both of my LX570s and they were outstanding.
I activated my digital key. Maybe that is why I am getting this message.
This message is normal. It lasts about 10 days after activating a Digital Key, then disappears on it's own. And it may come on again after you have to re-activate after a software update. This is what happened once.
Last edited by daryll40; Jun 13, 2023 at 06:21 AM.
Wife took key fob while I was sitting in the car on my phone. I used the digital key to start the car and get the A/C going. But when I tried to put the car in gear, just touching the brake pedal shut the car off. I tried over and over - there's no way for my 2023 RX350h to be driven using my iPhone's digital key. Is this really the way it's designed???
I spent 2 hours today with three dealer people trying to activate the digital key with various phones. No luck.I decided I’m ok to let this percolate to see if it’s a software issue that comes to light. Anyone else with this? The Lexus App does everything else fine. Remote starting etc is ok.
Originally Posted by outermagnolian
Wife took key fob while I was sitting in the car on my phone. I used the digital key to start the car and get the A/C going. But when I tried to put the car in gear, just touching the brake pedal shut the car off. I tried over and over - there's no way for my 2023 RX350h to be driven using my iPhone's digital key. Is this really the way it's designed???
First off, do you have the Digital Key feature or were you using the Lexus app Remote Start function? If you used the digital key, they car would allow you to drive off. Remote Start in the Lexus app will only allow you to start the car but not drive away.
Asking again, sorry if I did not see your reply, but are you sure your RX has the digital key capability? Some do not. It would say on your window sticker.
yup. Luxury trim. Digital key $275. From the PO for the car.
i see that Lexus dealers can turn on the feature. Could be they needed to but did not. Will check with them.
