Notices
RX - 4th Gen (2016-2022) Discussion topics related to the 2016 and up RX350 and RX450h models

Remote start app problem

Thread Tools
 
Search this Thread
 
Old Feb 19, 2021 | 08:53 AM
  #1  
MKenM's Avatar
MKenM
Thread Starter
Advanced
10 Year Member
Photogenic
Liked
Loved
 
Joined: Apr 2015
Posts: 577
Likes: 88
From: NJ
Default Remote start app problem

I have been using the Lexus mobile app since I got the car (new) from the dealer. I have used it mostly to remote start the car if it is very hot or cold out. When I park the car for the night (in the driveway) I always set the HVAC for the appropriate weather conditions. During the winter months especially with the snow we have had I leave the defroster set to 80 degrees and remote start the car and let the defrosters help to melt the snow/ice off the windows. Sometimes I will want to start the car a 2nd time for the extra heat it creates in the vehicle. Herein lies the problem. When I try to restart the car after the 10 minutes it has been running expires and then wait about another 10 minutes for the heat to do its work, when I try to start it again I get the following message.



The only way to restart the car is to close the app and reopen it, then it will let me start the car again. Has anyone else experienced the same? I'm using version 1.1.54.
Reply
Old Feb 19, 2021 | 12:54 PM
  #2  
mcomer's Avatar
mcomer
Lead Lap
10 Year Member
Shutterbug
Liked
 
Joined: Nov 2013
Posts: 4,273
Likes: 1,213
From: IL
Default

Try refreshing the Status of the car by "sweeping" down on the phone screen.
Wait a moment and check that the "Last updated: Today...." reflects current time.
Wait another moment and retry the Remote Start #2 command.
Reply
Old Feb 19, 2021 | 05:59 PM
  #3  
mikemu30's Avatar
mikemu30
Lexus Test Driver
5 Year Member
Community Builder
Community Influencer
Liked
 
Joined: Jul 2017
Posts: 9,557
Likes: 3,398
From: NJ
Default

Originally Posted by mcomer
Try refreshing the Status of the car by "sweeping" down on the phone screen.
Wait a moment and check that the "Last updated: Today...." reflects current time.
Wait another moment and retry the Remote Start #2 command.
Agree with this. I always do that refresh with a swipe and notice bugs without doing it. Even on the first start.
Reply
Old Mar 7, 2021 | 09:36 AM
  #4  
Shaboom's Avatar
Shaboom
Racer
Liked
Loved
 
Joined: Feb 2021
Posts: 1,529
Likes: 573
From: PA
Default

App says I left window open. Can I get the app to remote start it through my iPad from the beach?
Reply
Old Mar 7, 2021 | 01:30 PM
  #5  
mikemu30's Avatar
mikemu30
Lexus Test Driver
5 Year Member
Community Builder
Community Influencer
Liked
 
Joined: Jul 2017
Posts: 9,557
Likes: 3,398
From: NJ
Default

Originally Posted by Shaboom
App says I left window open. Can I get the app to remote start it through my iPad from the beach?
Im not a Crapple user but I did have the old app on my Samsung tablet and it worked. The new one however says not compatible with the tablet when I try to download it.
Reply
Old Mar 8, 2021 | 06:47 AM
  #6  
Shaboom's Avatar
Shaboom
Racer
Liked
Loved
 
Joined: Feb 2021
Posts: 1,529
Likes: 573
From: PA
Default

Just did remote start by hitting remote lock and holding it down on third tap. Worked fine. However, when I hit door unlock to get in, the motor shut down. Not good. Is there a way around this?
Reply
Old Mar 8, 2021 | 06:51 AM
  #7  
bamalam's Avatar
bamalam
Advanced
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Feb 2020
Posts: 747
Likes: 459
From: WV
Default

Originally Posted by Shaboom
Just did remote start by hitting remote lock and holding it down on third tap. Worked fine. However, when I hit door unlock to get in, the motor shut down. Not good. Is there a way around this?
Nope. That's the way Toyota's remote start implementation works. It's been that way for years.
Reply
Old Mar 8, 2021 | 07:07 AM
  #8  
Shaboom's Avatar
Shaboom
Racer
Liked
Loved
 
Joined: Feb 2021
Posts: 1,529
Likes: 573
From: PA
Default

Odd, counterintuitive and dysfunctional. Have I made my point!
Reply
ClubLexus Stories

Celebrating Lexus & Toyota from Around the Globe

story-0

TRD Off-Road Premium: Best 2026 4Runner, Except This One Thing

 Michael S. Palmer
story-1

Top 10 Lexus & Toyotas to Drive Before You Die!

 Joe Kucinski
story-2

Top 10 Lexus/Toyotas With The LEAST 5-Year Depreciation

 Joe Kucinski
story-3

Lexus LC500 Convertible Auction: A Preview of Rising Values?

 Brett Foote
story-4

GX 550 vs TX 550: Best 3-Row Luxury Lexus Family Hauler

 Michael S. Palmer
story-5

9 Best Lexus Models You Can Buy for Half Price (And 1 You Shouldn't!)

 Joe Kucinski
story-6

2026 Lexus NX Buyer's Guide: Models, Features, Prices & More!

 Brett Foote
story-7

Top 10 Reasons to Buy a Lexus TX 550h+ (& 3 Reasons to AVOID!)

 Michael S. Palmer
story-8

Top 10 Lexus & Toyota Models of the 1990s RANKED!

 Joe Kucinski
story-9

10 Great Toyotas That Could Have Been Lexus Models

 Joe Kucinski
Old Mar 8, 2021 | 07:14 AM
  #9  
bamalam's Avatar
bamalam
Advanced
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Feb 2020
Posts: 747
Likes: 459
From: WV
Default

Originally Posted by Shaboom
Odd, counterintuitive and dysfunctional. Have I made my point!
It is goofy. It doesn't really cause an extra step, as all the other implementations that I know of (Honda and Ford) still require you to hit the Start button when entering the vehicle, too. They leave the engine running, though. It is disconcerting to stop the engine when the door is opened. Take a look at this thread: Remote start engine shuts off when unlocking door or trunk - ClubLexus - Lexus Forum Discussion (That link is for one of my posts, but the whole thread might be of interest.)
Reply
Old Mar 8, 2021 | 08:23 AM
  #10  
mikemu30's Avatar
mikemu30
Lexus Test Driver
5 Year Member
Community Builder
Community Influencer
Liked
 
Joined: Jul 2017
Posts: 9,557
Likes: 3,398
From: NJ
Default

Originally Posted by Shaboom
Odd, counterintuitive and dysfunctional. Have I made my point!
Take it or leave it.
Reply
Old Mar 8, 2021 | 09:28 AM
  #11  
MKenM's Avatar
MKenM
Thread Starter
Advanced
10 Year Member
Photogenic
Liked
Loved
 
Joined: Apr 2015
Posts: 577
Likes: 88
From: NJ
Angry

Originally Posted by Shaboom
Odd, counterintuitive and dysfunctional. Have I made my point!
Nope.................
Reply
Old Mar 8, 2021 | 09:49 AM
  #12  
Shaboom's Avatar
Shaboom
Racer
Liked
Loved
 
Joined: Feb 2021
Posts: 1,529
Likes: 573
From: PA
Default

Makes no sense to give one the ultra convenience of a remote start and then to unnecessarily complicate it by inconveniently shutting down the engine the moment he enters the car..
If you like that, good for you. Pain in the neck to me.
Reply
Old Mar 8, 2021 | 01:40 PM
  #13  
MKenM's Avatar
MKenM
Thread Starter
Advanced
10 Year Member
Photogenic
Liked
Loved
 
Joined: Apr 2015
Posts: 577
Likes: 88
From: NJ
Default

Should not have purchased the car if if is that important. Even if the engine didn't shut down as soon as you step on the brake it would shut down anyway. Why would you start the car and not intend to drive it. Toyota built in a 10 minute timer anyway.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
flipside909
Car Chat
1154
Mar 12, 2022 09:23 AM
dickbeck
IS - 3rd Gen (2014-present)
26
Feb 25, 2019 12:12 PM
sapd911
ES - 1st to 6th Gen (1990-2018)
23
Oct 30, 2015 10:44 AM
yogi1068
Hybrid Technology
2
Nov 11, 2013 07:03 AM
xknowonex
Lexus Audio, Video, Security & Electronics
5
Oct 19, 2005 02:57 PM




All times are GMT -7. The time now is 04:53 PM.

story-0
TRD Off-Road Premium: Best 2026 4Runner, Except This One Thing

Slideshow: diving into 4Runner TRD Off-Road Premium's pricing, performance, fuel economy, features, and amenities!

By Michael S. Palmer | 2026-04-23 13:09:18


VIEW MORE
story-1
Top 10 Lexus & Toyotas to Drive Before You Die!

Slideshow: the 10 Lexus and Toyota vehicles you need to drive before you die.

By Joe Kucinski | 2026-04-23 10:34:24


VIEW MORE
story-2
Top 10 Lexus/Toyotas With The LEAST 5-Year Depreciation

Slideshow: Top 10 Lexus/Toyota models with the lowest 5-year depreciation rate.

By Joe Kucinski | 2026-04-08 12:19:06


VIEW MORE
story-3
Lexus LC500 Convertible Auction: A Preview of Rising Values?

The LC hasn't even disappeared from the Lexus lineup yet, and we're already seeing signs of an explosive market.

By Brett Foote | 2026-04-06 09:25:02


VIEW MORE
story-4
GX 550 vs TX 550: Best 3-Row Luxury Lexus Family Hauler

Slideshow: comparing the pricings, specs, power, fuel economy, fun-factor, and features of the GX 550 Luxury+ and TX 550h+ Luxury.

By Michael S. Palmer | 2026-03-19 13:44:11


VIEW MORE
story-5
9 Best Lexus Models You Can Buy for Half Price (And 1 You Shouldn't!)

Slideshow: 9 best Lexus models you can buy for half price and 1 you should avoid

By Joe Kucinski | 2026-03-19 12:01:07


VIEW MORE
story-6
2026 Lexus NX Buyer's Guide: Models, Features, Prices & More!

Here's everything you need to know about the latest NX.

By Brett Foote | 2026-03-19 11:56:59


VIEW MORE
story-7
Top 10 Reasons to Buy a Lexus TX 550h+ (& 3 Reasons to AVOID!)

Slideshow: reviewing the 2026 Lexus TX 550h+ Luxury plug-in hybrid crossover SUV!

By Michael S. Palmer | 2026-03-05 19:04:47


VIEW MORE
story-8
Top 10 Lexus & Toyota Models of the 1990s RANKED!

Slideshow: Top 10 Lexus and Toyota model of the 1990s ranked.

By Joe Kucinski | 2026-03-04 12:35:11


VIEW MORE
story-9
10 Great Toyotas That Could Have Been Lexus Models

Slideshow: 10 Toyotas that could have been Lexus models.

By Joe Kucinski | 2026-02-19 11:44:33


VIEW MORE