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Apple iOS 13 / WatchOS 6 - 2017 RX Needs Software Update

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Old Sep 25, 2019 | 02:15 PM
  #1  
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Default Apple iOS 13 / WatchOS 6 - 2017 RX Needs Software Update

Hi Everyone,

I just updated my iPhone 7 this morning to iOS 13.1 and my Apple watch Series 4 to Watch OS 6. Needless to say when I got in the car after work today my bluetooth on my Lexus went CRAZY!!!... Long story short after Troubleshooting my self and with Lexus of North America since my local dealership IT people were gone for the day - I was informed that I have BT software version 15 on my SUV and it needs version 17 to work. They said its not an over the air update, but something the dealer needs to update. Has anyone else out there come across the same problem? Crazy thing is my older work iPhone 6S with IOS 13.1 connected w/o a problem. Go figure...
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Old Sep 25, 2019 | 03:28 PM
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After I updated my phone, my phone would not reliably connect to the car. It would connect for a few seconds and disconnect. I had to delete and re-sync it to my car. Now it works fine. There is a new feature added that allows iOS users to send canned responses, selected on the screen.
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Old Sep 25, 2019 | 04:01 PM
  #3  
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Default Update

Ok. Here is a work around that I thought of and tried. I had even updated my iPad to 13.1, but I thought I’d try Bluetooth pairing it to my RX. It connected! I then turned on my phones hotspot, connected the iPad to the hotspot - turned on wifi calling and made a call with FaceTime voice. Low and behold it totally worked. At least I have Bluetooth and a phone until I can get my car to the dealership to upgrade the software.
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Old Sep 26, 2019 | 08:09 AM
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Originally Posted by Emaniat
Hi Everyone,

I just updated my iPhone 7 this morning to iOS 13.1 and my Apple watch Series 4 to Watch OS 6. Needless to say when I got in the car after work today my bluetooth on my Lexus went CRAZY!!!... Long story short after Troubleshooting my self and with Lexus of North America since my local dealership IT people were gone for the day - I was informed that I have BT software version 15 on my SUV and it needs version 17 to work. They said its not an over the air update, but something the dealer needs to update. Has anyone else out there come across the same problem? Crazy thing is my older work iPhone 6S with IOS 13.1 connected w/o a problem. Go figure...
I have a 2016RX 350 with navigation. I upgraded my iPhoneX to iOS 13.1 and my series 4 is also on OS 6. I have had 0 issues. My phone connected as it always has and my spotify, phone calls, are working fine. I do notice when I get text messages now, I see a picture on my screen as well, I don't recall seeing that before. Did you check lexusdrivers for a possible update? I recall updating mine a while back by putting software on a USB stick and following the directions, perhaps thats why mine has not had any issue. I don't know what year yours is, but it couldn't hurt to check.

Logon to lexusdrivers.

1. Navigate to the technology tab at the top.
2. Click Multimedia system updates.
3. Input your model information,
4. Click on "Get Updates"

Follow the directions. May save you a trip.

Good luck.

Last edited by kmiller882; Sep 26, 2019 at 08:13 AM.
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Old Oct 1, 2019 | 04:50 AM
  #5  
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Anyway to check what version I have on the car myself?
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Old Oct 1, 2019 | 05:23 AM
  #6  
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Another update. The next day when I went to turn on the RX it got a software update message. I ran it and it started working again.
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Old Oct 9, 2019 | 04:21 PM
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Just did mine. You have to delete everything and reinstall as if it was a new phone.
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Old Oct 14, 2019 | 02:00 PM
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Default Lexus app on the Apple Watch?

I have the new updated Lexus remote app and it works on my iPhone 11 Pro Max however its not showing up on my Apple Watch Series 4.

It was fully working on both my iPhone X and the same watch before I purchased the new iPhone 11 Pro Max.

I know Lexus does stupid things in regards to technology but did they remove the ability to use the Apple Watch app with the new Lexus remote update?

Last edited by whiteghost; Oct 14, 2019 at 02:04 PM.
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Old Oct 16, 2019 | 10:54 AM
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The new Lexus remote app does not have a companion watch app yet. You can still use the older enform app on both your phone and your watch. Lexus hasn't stated when the new watch app will be released yet.
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