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RX - 3rd Gen (2010-2015) Discussion topics related to the 2010 - 2015 RX350 and RX450H models

Display button constantly pushing itself

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Old Aug 5, 2018 | 10:21 AM
  #1  
alien8u's Avatar
alien8u
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Default Display button constantly pushing itself

Have been searching everywhere for a similar problem and have not been able to find, so I apologize if this has been answered before.

After getting my car back from detailing, my navigation system acts as if the display button (on the navigation controller) is constantly being pushed. I turn on the car, the system boots up, and immediately the display menu/overlay comes up with the screen off button and brightness/contrast controls. If I hit the enter button it goes away but then pops right back up. To select something on the screen I hit enter (to make the display overlay go away) click on what I want, and then the display overlay will pop up again, every time. It's like the button is stuck, but physically the button is not stuck and works normally.

I took the button off, tried cleaning it, pushing it a bunch of times, and resetting the whole nav system by pulling the fuses. Did not fix it. I'm not sure if something got messed up during the detail or what, but I don't know what to do. If anyone has heard of this before or can offer some help it would be greatly appreciated. Thank you!
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Old Aug 5, 2018 | 03:16 PM
  #2  
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Take it back IMMEDIATELY. While it's fresh. Who detailed the vehicle? If sprays were used and moisture got inside electronics....
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Old Aug 5, 2018 | 05:49 PM
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alien8u
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It was detailed by a Lexus dealer so hopefully they know what they're doing? I'm taking it back tomorrow...hopefully they can resolve the issue.
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