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"A program cannot be read. Please consult to a dealer error message"

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Old Dec 28, 2014 | 11:49 PM
  #1  
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Default "A program cannot be read. Please consult to a dealer error message"

Hello everyone,

I have a problem with my 2011 Lexus RX. Couple of days ago, the battery was discharged and after I was able to turn the car back on, the navi screen turned black with a message saying "A program cannot be read. Please consult to a dealer", with Japanese characters under it. The major problem is I could not turn the air-con, back camera and everything on (no radio, no music, nothing). Anybody has ever had this problem?

Any help would be appreciated. Thanks so much!
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Old Dec 29, 2014 | 09:59 AM
  #2  
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I think it may be time to obey the message and consult a dealer. Probably under warranty.
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Old Dec 29, 2014 | 10:45 AM
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I'll bet it's a theft deterrent on the radio/nav system. Changed a battery on my daughter's Civic a month ago. Had to enter a specific code supplied when the car was new in order for the radio to wake up.
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