Disappointed with Lexus GPS system
Driver School Candidate
Joined: Mar 2013
Posts: 27
Likes: 0
From: MI
I have a 2013 RX350.So far my experience with the Nav is that one cannot rely on it completely. I used it to navigate to a airport which I have been traveling to for the last 10 years. Mapquest, google maps gets you there in 55 min.using standard route. Lexus Nav gave me directions which would take 90 min.to get to the same destination. Tried playing with all options in the system. Same results.
Do your homework before you head out. Disappointing, needless to say after spending $$$ and getting a substandard product from a " top brand ".
Do your homework before you head out. Disappointing, needless to say after spending $$$ and getting a substandard product from a " top brand ".
Lexus Champion
Joined: Feb 2004
Posts: 1,973
Likes: 55
From: Ohio
I have a 2013 RX350.So far my experience with the Nav is that one cannot rely on it completely. I used it to navigate to a airport which I have been traveling to for the last 10 years. Mapquest, google maps gets you there in 55 min.using standard route. Lexus Nav gave me directions which would take 90 min.to get to the same destination. Tried playing with all options in the system. Same results.
Do your homework before you head out. Disappointing, needless to say after spending $$$ and getting a substandard product from a " top brand ".
Do your homework before you head out. Disappointing, needless to say after spending $$$ and getting a substandard product from a " top brand ".
Driver
Joined: Apr 2012
Posts: 130
Likes: 6
From: CT
Here's what drives me nuts about the nav system.
I'm going to someone's house for a Christmas party. Address is 211 Whatever Street.
I enter the town and It finds Whatever Street but will not let me enter a number higher than two digits, the assumption being there is no address on that street higher than two digits. But there is!!!
Its not like this is a new street or house. The houses on the street were built in like 1965 so why won't the nav find it? No such problem on Google maps or my Garmin.
In this case it wasn't really a problem because I just put in 99 Whatever Street and just kept driving until I got to 211.
But I've had this happen in unfamiliar cities where streets are much longer (and less residential) and just getting as close as I can and driving around isn't really a good option.
I'm going to someone's house for a Christmas party. Address is 211 Whatever Street.
I enter the town and It finds Whatever Street but will not let me enter a number higher than two digits, the assumption being there is no address on that street higher than two digits. But there is!!!
Its not like this is a new street or house. The houses on the street were built in like 1965 so why won't the nav find it? No such problem on Google maps or my Garmin.
In this case it wasn't really a problem because I just put in 99 Whatever Street and just kept driving until I got to 211.
But I've had this happen in unfamiliar cities where streets are much longer (and less residential) and just getting as close as I can and driving around isn't really a good option.
Rookie
Joined: May 2011
Posts: 92
Likes: 0
From: IL
reading all these NAV horror stories make me feel better now about saving the 2000.00+ on my 2014 without NAV..
If I really need to find something in a strange place, my Google maps app, that is free, will always be there for me..
If I really need to find something in a strange place, my Google maps app, that is free, will always be there for me..
Pole Position
Joined: Aug 2012
Posts: 291
Likes: 8
From: Florida
Nav Settings
I have a 2013 RX350.So far my experience with the Nav is that one cannot rely on it completely. I used it to navigate to a airport which I have been traveling to for the last 10 years. Mapquest, google maps gets you there in 55 min.using standard route. Lexus Nav gave me directions which would take 90 min.
When I first got my RX. It was set up for shortest route possible. So it was always trying to take short cuts through neighborhoods. Instead of staying on the highways. Also the setting for driving times were set really low. Like 50 MPH for highway driving. Another setting to look at is Toll roads.
What I ended up doing is set a way points for getting to destinations. Like one for airport exit then one for airport parking.
Intermediate
Joined: Oct 2013
Posts: 381
Likes: 31
From: Napa, CA
Used the NAV yesterday for a short trip to Sonoma County, a restaurant in Sonoma that we have been to before and then home.
Searched POI for Cline and the system found our first destination and gave us good directions.
I called Destination Assist for the restaurant directions and the assistant deleted the Cline destination and added the Red Plum destination and again, good directions.
Used the Go Home button on the NAV screen to get directions home and again, no problems.
I like the two tones just at the location of the next turn and like how quickly the system figures out the way I am going rather than the route the NAV system picked.
We were going though some areas that flood and I wanted to see if the system would route me around any road problems. Turned out there were no problems and the routing was fine.
I think using the system when you don't really need it makes it easier to use when you do.
The Destination Assist was a BIG plus for us that we use as often as we can, sometimes to really find a place and sometimes just to keep active with the system. The folks have always been very pleasant and helpful.
We are happy with the NAV system and use it often.
Searched POI for Cline and the system found our first destination and gave us good directions.
I called Destination Assist for the restaurant directions and the assistant deleted the Cline destination and added the Red Plum destination and again, good directions.
Used the Go Home button on the NAV screen to get directions home and again, no problems.
I like the two tones just at the location of the next turn and like how quickly the system figures out the way I am going rather than the route the NAV system picked.
We were going though some areas that flood and I wanted to see if the system would route me around any road problems. Turned out there were no problems and the routing was fine.
I think using the system when you don't really need it makes it easier to use when you do.
The Destination Assist was a BIG plus for us that we use as often as we can, sometimes to really find a place and sometimes just to keep active with the system. The folks have always been very pleasant and helpful.
We are happy with the NAV system and use it often.
Lexus Champion
Joined: Nov 2013
Posts: 13,282
Likes: 1,890
From: WA
Destination assist is great. Recently used it when we couldn't get the voice command to recognize "Scuttlebutt Brewery". Destination Assist got us there quickly and easily!
I also, quite frequently, will send the address to the car via lexusdrivers before we head out. It's pretty infrequent that I am inputting an address while on the road. Between lexusdrivers and destination assist, we're covered.
I also, quite frequently, will send the address to the car via lexusdrivers before we head out. It's pretty infrequent that I am inputting an address while on the road. Between lexusdrivers and destination assist, we're covered.
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Rookie
Joined: Nov 2013
Posts: 89
Likes: 0
From: IN
Tested my NAV on a restaurant about 25 miles from my home. The restaurant is about 1/2 mile from an Interstate exit ramp. The NAV wanted me to "go through the city" to get there. If I had followed the NAV instructions, I would have missed my reservation. However, the NAV directed me to the Interstate in order to go home.
Go figure.
Go figure.
Tested my NAV on a restaurant about 25 miles from my home. The restaurant is about 1/2 mile from an Interstate exit ramp. The NAV wanted me to "go through the city" to get there. If I had followed the NAV instructions, I would have missed my reservation. However, the NAV directed me to the Interstate in order to go home.
Go figure.
Go figure.
Lexus Champion
Joined: Feb 2004
Posts: 1,973
Likes: 55
From: Ohio
Here's my latest experience, this last weekend:
Found an animal shelter to drop off some stuff off on my iPhone.
We get in the car, I try to enter the name, no luck. Some not so kind words towards the latest Nav update I just had installed on this useless POS system. Again, iPhone to the rescue. Once click and off we go.
Later that day, we were going to a restaurant on the other side of town. We were already driving when I remembered we need to get directions. This gets me all the time. I need to be parked to enter not preset destination. Again, iPhone, here we go!
P.S.
The road to my house that was built more than 3 years ago is still not on the map. So much for that update being the latest and greatest. At least I started getting 6 year-old POIs that were not there before.
Found an animal shelter to drop off some stuff off on my iPhone.
We get in the car, I try to enter the name, no luck. Some not so kind words towards the latest Nav update I just had installed on this useless POS system. Again, iPhone to the rescue. Once click and off we go.
Later that day, we were going to a restaurant on the other side of town. We were already driving when I remembered we need to get directions. This gets me all the time. I need to be parked to enter not preset destination. Again, iPhone, here we go!
P.S.
The road to my house that was built more than 3 years ago is still not on the map. So much for that update being the latest and greatest. At least I started getting 6 year-old POIs that were not there before.
Intermediate
Joined: Feb 2005
Posts: 416
Likes: 20
From: VA
I would love to see manufacture for US spec vehicles with add/design "space" for after market device mounting for portable devices.
Driver
Joined: Jan 2014
Posts: 62
Likes: 0
From: TX
I tried to get to a car dealer using the Nav on Saturday. I put in the specific street address. It comes up with 2potential choices, both of which are the incorrect city. I put the same address into my Garmin. It came up with 10 potential choices. 4 of them are the correct city, but which one to choose? I guessed at one. But, once I got moving, I decided, this is just too insecure. So I pulled over, and put in a Category of Place and it found the dealer exactly. After 45 wasted minutes, I was there within 10 minutes, thanks to Garmin. After they gave me a loaner car, I drove to the nearby town to get some lunch. Little did I know the dealer was about a mile from this town I knew well. I literally could have gotten off the highway, gone 10 miles down a 45 mph road and save a huge amount of time off the trip. From now on, I scope out the trip on the Net in advance.
Rookie
Joined: Nov 2013
Posts: 89
Likes: 0
From: IN
Rookie
Joined: Nov 2013
Posts: 89
Likes: 0
From: IN
When I went to Florida last Saturday, I entered a street address in my NAV as my destination. All went well until the last turn of the trip. The NAV sent me into a "boat storage lot" instead of the street address I entered. Luckily I could see my destination from where the NAV sent me.