dayam! that's a pretty bad bumper pic for sure. on the otherhand, dealer giving you extended warranty is awesome for the trouble you've experienced!!! kudos to your dealer for stepping up to the plate and trying to help you.

 

It escapes me why this issue was not caught during the testing stages of the new RX. Poor quality. Perhaps we can find some encouragement in the link below.

http://www.autoblog.com/2009/08/11/t...lity-over-mar/

 

Im sure this will be a recall or TSB when people start complaining more.

but this is the first time we hear about the rear bumper...looks like you are holding it apart to make that gap though so its not as bad as we all think

 

In the beginning of the year, when Akio Toyoda, the grandson of the Toyota founder, was announced as the forthcoming president of Toyota, he had said this and been planning on making changes. A few months later, Toyota also posted their 1st quarter loss. Akio said Toyota forgot how to make the quality vehicles and over-produce the vehicles...

Wish he can really make thier cars better.

 

Now that both bumpers do it, maybe it is a hidden design feature...bumper covers blow off in an accident. Lexus' version of reactive armor.

The quality promise didn't quite get passed down to the manufacturing plants yet.

 

What happen to that quality check where Lexus uses a plastic tool to check the width of the gaps between panels, or do they just check a selected few.

 

they do it to all lexus cars. however, when it leaves the factory im sure the gap is as close as possible. after a few bumps in the road, the clips come apart

 

The picture that I posted didn't even show the extent as to how far apart the rear bumpers were separating. Because I was going 70 on the highway they were being pushed apart even farther because of the wind. I heard a pop and saw the bumpers about a foot apart from the car itself. The separation is still about 2 inches from the body of the car without me holding it...and I was barely holding. The issue is on the inside of the bumper. My dealer did say that they are aware that the piece of plastic anchors and the small screw that actually holds the bumper to the car is too small of a contact point to avoid it from coming apart. The dealership guessed that maybe when the plastic's were being removed from the car when it was delivered that simply stepping on the rear bumper on the top black portion of it could have been enough to cause the separation and caused the small anchors to bend enough to come loose from the small screw. Either way the issue is that it needs to be stronger and a better contact overall. As for the separation with the front bumper.....They are still waiting for a retro fit to install. As of right now they are replacing the rear bumper and changing the anchor/screw design so it will be stronger......hopefully.

 

This will be the first vehicle I have ever owned that I fear the bumpers may fall off.

 

We were thinking about trading in my nav's 07 RX350 with 55,000 mile for an 10 RX. I have been lurking here for awhile and after seeing all the postings, I think it is prudent that we wait and let Mama Lexus resolve the first model year issues.

Thank you guys.

 

Lexus is having a lot of problems with fasteners lately, I know for a fact that the GS series has bad fasteners that cause rattles problems resulting in a number of TSBs already. The IS and the ES also have the same issues but to a lesser degree. Lexus should really start to pay more attention to the little things that made them what they are today.

 

I concurr with your opinion 100%, my concurrence is not based on any hearsay but from personal experiences. We have been a loyal Lexus customer since 1993; currently have in our driveway, 07 LS460L, 07 RX 350, 08 IS350, 04 LS430. At times, my kids question my sanity.

 

WOW....this thread is making me really think about cancelling the order on my RX 450h. If they can't even attach a bumper correctly, what else is wrong with this thing? So far, these are the issues making me really consider scrapping the order (not trying to burst bubbles here, just wondering what people think of this list on a $52k car):

1. The front bumper issue discussed here
2. Now a rear bumper issue that grows "wings" (apparently this thing is now a maxi-pad)
3. Extremely poor control of iPods (seems stupid to me since Ford has had this down for almost 4 years)
4. Very mixed reviews about the voice control. I know in the showroom it could not recognize "Murray" for the street name, but my Honda Pilot and Honda Accord recognized them just fine.
5. The inability to use the joystick when you are driving. This is particularly annyoying, considering that the voice may often not work correctly.
6. Complaints of some finishing that I would expect in a $52k car (certain things not lit at night, chrome falling off the car, extremely dimly lit glove box)

Now, outside of the iPod issue, my Honda Pilot has never had ANY issues even close to these. I really like the styling of the 450h and want a hybrid, but now I'm really having second thoughts.

 

If you're really interested, then go to your dealer and spend some time in the service lounge talking to the customers. Lexus has sold 2010 models to far more than are on these forums, these people probably represent maybe 1% of the owners. And most of us are very satisfied. Mine is nearly two months in my garage now and nary a problem to fix at the 5k service. So don't let a small (very small) percentage of owners overly influence your decision.

I've been one that's spoken up about some differences from past RX models but even today they wouldn't sway my decision to not buy. It's a wonderful car in every right. It's loaded with features and works well. So when you take the total numbers there will be a few problems. Definitely they are in a minority.

Keep in mind also it has a great warranty period and Lexus has a very good rep w/Consumer Reports.

 

My wife and I have had Toyotas or/and Lexus in our driveway for the last 15 years. Next week will be the 1st time that there will be no Toyota or Lexus park there.
As far as 1st year design issues, these are very minor and will not leave you stranded on the side of road. Lexus knows where their money makers are, they will fix these problem on the RX ASAP.